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Capital Hill Hotel & Suites

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671 Reviews from our TripAdvisor Community

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Showing 470: English reviews
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Topeka, Kansas
Reviewed 5 days ago NEW

The hotel is not new, but it's fine assuming you're not going to spend a great deal of time there. Rooms are adequate, but nothing more. They are clean and efficient, although I had to be moved because of cigarette smoke coming from the bathroom vent. Made all of my clothes smell. The parking is a disaster, however, and is...

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Thank 115buster211
Dover, United Kingdom
Reviewed 2 weeks ago

We stayed in Ottawa for a long weekend for the Winterlude Festival. The hotel was perfectly situated for this. We had a one bedroom executive suite, with kitchenette, which was great. The bathroom had a bathtub, which I really appreciated after skating the whole of the Rideau Canal. The rooms looked newly decorated and furnished and were very spacious. Slight...

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Thank SulinQ
Oakville, Canada
Reviewed 4 weeks ago via mobile

My sister and i we went for a weekend in Ottawa. The hotel was in great location 5 minutes for everything. The room was clean and spacious. The bed was very comfortable and the service was very friendly. The breakfast place was nice with a small menu. The only not convenient thing was the parking at the hotel because it...

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Helpful?
Thank Anna T
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

Thank you so much for choosing to stay with us during your weekend away with your sister. Our location really is perfect for some of the most popular tourist spots, as well as great shopping at the newly revamped Rideau Centre, and the Byward Market. We're so happy to hear that you enjoyed your accommodations, and hope for the opportunity...

Montreal
Reviewed 4 weeks ago via mobile

Location is perfect Nice hotel but nothing special. And needs big time update for real. Stains peeled colour here and there What I didn't like was heather you choice is to out heat and die from hot wave or switch it off and it is cold there is not a temperature regulation. It is off or on. There is coffee...

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Helpful?
Thank fabioinmontreal
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

Thank you for taking the time to share your feedback with us. We are actually in the midst of some great new updates to our guest rooms. Along with new mattresses, and new soft furnishings (which are being switched out this week), we are finalizing the install of new thermostats to regulate the cooling and heating in our rooms. New...

Boisbriand, Canada
Reviewed 6 January 2017 via mobile

We stayed here dec 31st for the New Year's Eve party at the parliament ! Checking was fast and friendly, there was no parking left at the hotel so we had to park in the building across the street, witch was fine except when you try to go back in on Sunday morning you have to go around the whole...

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Helpful?
Thank KevinMajor
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

Thanks so much for taking the time to write a review of the hotel, and for sharing your feedback. We are very happy to hear that you enjoyed your stay. As a helpful tip for a future visit, you are welcome to park your vehicle within the hotel loading zone on Albert Street, for unloading and loading bags; it saves...

Toronto
Reviewed 7 December 2016

I would give this hotel a 3 1/2 star rating. It's an average hotel. The bathroom is small but the beds were comfortable. The room was big with a large sitting area. We liked the fact that the hotel was a short walk to Parliament Hill.

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Thank TorontoJess
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

Thank you for choosing to stay with us during your recent visit to Ottawa, and we hope for the opportunity to host you again...

Dartmouth NS
Reviewed 1 December 2016

We are two 50 something women who stopped in Ottawa for an overnight stop after a family reunion. I picked this hotel both for the price an location. I was not disappointed. The only down side was the first snowstorm of the year stopped us from doing the walking tour we wanted. However we did get to spend some time...

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Helpful?
Thank jojo305
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

Thank you so much for choosing to stay with us, and for sharing your experience. We are so happy to hear that you found your room to be clean, comfortable, well priced, and that you also loved our location. We hope for the chance to host you again during a non-snowy season when you can enjoy that walking tour you...

Reviewed 1 December 2016 via mobile

Stayed here for 5 nights in October.. Location is amazing! Staff were lovely... Convenient en suite kitchenette was amazing! Grocery store about 10 minute walk away... Gym about 5 minutes away... Rooms could use an update but I'm not that fussy!!

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Thank Caltp
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

We are so happy to hear that you loved our location, and that you had such a great experience with our staff. We are making some exciting updates to our rooms during our non-peak seasons, so we hope that when you come back to visit again, you will get to see some of the many improvements we are making, as...

Bear River, Canada
Reviewed 25 November 2016 via mobile

Spent three nights at this hotel as part of an east coast trip, booked through Hotwire and had concerns at some of reviews. We had no car as travelling by train so no issues regards parking. Think we had one of the rooms that had been refurbished. Had everything we needed although would have been nice to have had larger...

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Helpful?
Thank beckybearriver
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

Thank you so much for taking the time to rate and review the hotel based on your stay with us this winter. We are very happy to hear that you enjoyed your accommodations, and that you found the room to be clean and comfortable. Our room refurbishing project began in mid-December, so you would have been hosted in a room...

Toronto, Canada
Reviewed 19 November 2016

This hotel is in a great location for all the main sites in Ottawa. It is within walking distance of many and has a taxi stand outside for more distant sites. It is reasonable, clean, and comfortable. Not luxurious but acceptable. On the downside, there are no in room safes and the TV reception is poor and sporadic. I would...

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Helpful?
Thank Celizabeth125
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

Thank you for taking the time to share your feedback with us. We are a 3 1/2 star rated hotel, so we do our utmost to offer a great location, with clean and comfortable rooms at an affordable price point for downtown Ottawa. Although we do not have safes in every room, we do have safety deposit boxes located at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Locally owned and operated we are a 3 1/2 star hotel, with 5 star friendliness. Located in the heart of the Nation's Capital, we are a smoke free property with 152 guest rooms and 10 meeting rooms. We are situated in the midst of the city's business and tourist district; only two blocks from Parliament Hill. The only way you'll get closer to the hill, is if you get elected. ... more   less 

Additional Information about Capital Hill Hotel & Suites

Address: 88 rue Albert Street, Ottawa, Ontario K1P 5E9, Canada
Region: Canada > Ontario > Ottawa
Price Range: ₹ 6,177 - ₹ 9,750 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Capital Hill Hotel & Suites 3*
Number of rooms: 150
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Also Known As:
Capital Hill Hotel Ottawa
Capital Hill Hotel And Suites
Capital Hill Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Capital Hill Hotel & Suites staff and other travellers.
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Questions? Get answers from Capital Hill Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less road noise”
 of 5 bubbles SulinQ, 8 Feb 2017 | Read review
“Find another hotel!!!”
 of 5 bubbles jong661, 15 Nov 2016 | Read review
“Great location for sightseeing , shopping and eating . We had a back corner room very quiet .”
 of 5 bubbles D5103OQwendyl, 4 Oct 2016 | Read review
“Book any room, all good.”
 of 5 bubbles IanF24, 24 Aug 2016 | Read review
“enjoyed the room I had”
 of 5 bubbles Gennie099, 5 Aug 2016 | Read review
5 of 5