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Sheraton Ottawa Hotel

Traveller (171)
Room & Suite (146)
Traveller (171)
Room & Suite (146)
Dining (37)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Sheraton Ottawa Hotel located in the heart of Canada's capital. Our Ottawa accommodations, featuring newly refreshed guestrooms, are just steps away from several of Ottawa's attractions.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wheelchair Access
Bar/Lounge
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
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Special Offer:Book Early & Save in TX!
Hotel deals
Reviews & more
880Reviews
352Photos
8Q+A
100Room tips
Traveller rating
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Nothing special. Smaller rooms. Major construction next door starting at 7 am. Checking out I waited while the only staff member at the desk was on the phone complaining about her difficult day. Not impressed.
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Response from butterflyangel, Front Office Manager at Sheraton Ottawa Hotel
Responded 4 days ago
Thank you for choosing to stay at the Sheraton Ottawa Hotel and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Ottawa. Matthew Pavone Front Office Manager
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This is an old hotel and I would describe my stay as "meh" ... can't think of what would recommend it. I was here for business but wouldn't choose it for a personal trip. I was comparing it to my recent stay at Les Suites which is also an old property.

--room with queen size b
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Response from TeamMarriott, General Manager at Sheraton Ottawa Hotel
Responded 5 days ago
Dear travelfun001, Thank you for taking the time to leave such detailed feedback about your stay. We are truly sorry that we did not meet your expectations and that your stay was not the positive experience you deserve. We want every guest to have an exceptional stay, and if given the opportunity, we would have taken measures to address every concern during your visit. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us. Yolaine Charette General Manager
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We stayed as s family here for the weekend. Everything was clean. Friendly service. The restaurant had a limited menu, but the food we had was delicious. Quick delivery and hot food delivered for room service along with wine delivered to room. My children liked the pool but there
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Response from TeamMarriott, Manager at Sheraton Ottawa Hotel
Responded 6 days ago
Dear jenno507, Thank you for being our guest at the Sheraton Ottawa Hotel. It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you and your family enjoyed your stay. It was our pleasure accommodating you all at Sheraton Ottawa Hotel, and we hope to see you again soon. Yolaine Charette General Manager
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Stayed here for about a week in November as part of a trip to Toronto, Kingston and Ottawa. The hotel is clean, comfortable and safe. It is very close to all the main attractions and despite the snow walked everywhere. The room we had was very well equipped, had lovely beds and a
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Response from TeamMarriott, General Manager at Sheraton Ottawa Hotel
Responded 1 week ago
Dear Texel1745, Thank you for the generous review. It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was our pleasure accommodating you at Sheraton Ottawa Hotel, and we look forward to seeing you again soon. Yolaine Charette General Manager
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This hotel is excellent for seeing Ottawa, nothing is more than a few minutes walk away. The bedroom, 703, was spacious enough to move about easily. The bed was really comfy which aided a good nights sleep. Although overlooking a main street it was very quiet but this may have be
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Suite
Previous
Can anyone recommend a good breakfast place nearby? Thanks
The hotel restaurant is good. But something more casual, there are a number of cafes and coffee shops close by (e.g. on Albert Street towards the canal). For example, take a look at ollyfrescos online (location: a block away from hotel on Albert Street -- Unit 1 – 90 Elgin Street -- James Michael Flaherty Building). Busier during the weekdays. Quiet during the weekends and some cafes/coffee shops are not opened (catering to the office crowds). Have a great time.
0 votes
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Hi. Is there an ATM in the hotel
In all honesty I don't know! Didn't see one but wasn't looking for it. Had dollars with me & used my card if needed. Sorry I cant be more helpful!
0 votes
parking availability
what is parking availibility
The hotel offers valet parking at a cost of $26/day. The other option is to park at the world exchange plaza across the street where you can self-park.
1 vote
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Is there cheaper parking close to the hotel that's overnight?
Previous
12
"A/C Units were a bit loud"
"the staff at front desk are very adept at giving you the room suited"
"With family ask for quiet area"
"All rooms much the same dot take one near the lifts"
"Not sure if club rooms are bad not sure how to assure a good room"
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PRICE RANGE
US$ 106 - US$ 215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton ottawaottawa sheraton
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
236
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