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Novotel Ottawa

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1,287 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Ottawa
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Showing 931: English reviews
Ottawa, Canada
Reviewed 4 weeks ago via mobile

Great stay. Friendly staff. Nice, stylish cocktail/eating area. Clean. Rooms are also clean and somewhat renovated. The hotel looks good generally. Bring your bathing suit we unfortunately forgot. Amazing location for Downtown. Very central and accessible to the city. Parking is paid.

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Helpful?
Thank Ana100Bella
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Ana100Bella, Thank you so much for your wonderful review and 5/5 rating! It was our pleasure to have you as one of our guests. We look forward to your next visit. Best Regards, Danny Ponte Novotel Ottawa

Cambs
Reviewed 5 weeks ago via mobile

This Novotel was a modern, well equipped, spacious hotel in a great central location. Just minutes from the Byward market and Parliament Hill it was a great base for sightseeing. The beds were comfy, sufficient towels were provided and the shower was powerful. A hairdryer was provided in the room. Breakfast at the hotel was very good and all staff...

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Helpful?
Thank matthews1979
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear matthews1979, Thank you so much for your wonderful review. Your satisfaction is truly the best reward we can receive. We certainly hope to welcome you again in the near future! Sincerely, Danny Ponte

Bath, United Kingdom
Reviewed 1 November 2016

Comfortable room, hotel is very close to the Rideau Centre and there is car parking right next door. Breakfast was really good with a great selection and the Albion Rooms bar was buzzy - great place for a drink on a miserable night.

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Helpful?
Thank Crashingwaves23
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Crashingwaves23, We are delighted that your stay was comfortable and you enjoyed the various options our location has to offer. Thank you for enjoying our breakfast offer and for having visited The Albion Rooms for your evening drink! Looking forward to your next visit, Sincerely, Danny Ponte Novotel Ottawa

Melbourne, Australia
Reviewed 30 October 2016

This Novotel was extremely comfortable (we opted for the cheapest, superior king room) and it was so clean, quiet and comfortable, quiet and cool and we were given a high floor which always helps with noise, if there was any. Staff were extremely friendly and helpful with places to see and where to eat etc. Hint- Do not miss the...

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Helpful?
1Thank Nagatron
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Nagatron, Thank you so much for the wonderful review. We are very happy that you found your stay to be extremely comfortable and that our team members went out of their way to make your stay more enjoyable. We look forward in welcoming you again in the near future. Regards, Danny Ponte Novotel Ottawa

Birmingham, United Kingdom
Reviewed 28 October 2016 via mobile

This hotel is perfect for a comfortable stay after sightseeing. It's decor is very modern, the staff are very friendly and the rooms are very nicely done with the added bonus of a very comfortable bed!! It's perfect if you are wanting a central location with no hassles. Also the in house restaurant and bar is excellent and we would...

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Helpful?
Thank Sarb P
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Thank you so much Sarb P for the kind words. We are glad that you enjoyed your stay with us! Looking forward to your return. Danny Ponte Novotel Ottawa

Toronto, Canada
Reviewed 27 October 2016

A very nice hotel in downtown Ottawa. Walking distance to all the major attractions including parliament, Rideau Canal, Byward Market and Rideau Centre Mall. The hotel is clean, quiet and pleasant. It was quite pricey, but that's to be expected when it's busy.

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Helpful?
Thank Richard K
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Thank you Richard K for your comments. We appreciate your kind words and look forward in welocoming you again in the near future. Regards, Danny Ponte Novotel Ottawa

Toronto, Canada
Reviewed 25 October 2016

This hotel exceeded my expectations, and I wouldn't stay anywhere else in Ottawa. I was travelling on business and they took care of all my needs with great courtesy. I was upgraded which is always a great perk when you're working. Thank you Novotel for your patience and great service.

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Helpful?
Thank VivaSuman
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear VivaSunman, Thank you very much for the great review. Our greatest reward is our guests satisfaction! Looking forward to your return stay with us. Best Regards, Danny Ponte Novotel Ottawa

Toronto, Canada
Reviewed 25 October 2016

Nice hotel - good value; but the parking is poor: the spaces are too few and too narrow; the lot is hot and very crowded and awkward to get to; all guests seemed grumpy on parking. Access from parking to the hotel is indeed convenient.

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Helpful?
Thank johnpP9302YU
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear johnpP9302YU, Thank you for your comments. Although I am glad you enjoyed your stay, I am sorry if you found our parking facilities to be a little awkward. Please note that there is additional parking available on other levels. Regards, Danny Ponte Novotel Ottawa

Ottawa, Ontario
Reviewed 24 October 2016

Our suite was excellent for our special and historical occasion: the celebration of our wedding night. Very courteous, cordial and hospitable staff. The location is very central, close to super shopping facilities.

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Helpful?
Thank Raymond T
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Raymond T, Congratulation! We are happy that Novotel Ottawa was part of such a memorable day for you and your significant other. Warmest regards, Danny Ponte Novotel Ottawa

Plymouth, New Hampshire
Reviewed 24 October 2016 via mobile

Pros: phenomenal staff upon check-in, quick solution to room issues, LOCATION, comfortable beds, housekeeping doesn't knock on doors early in the morning. Cons: dated rooms on lower floors. Hockey teams turning hallways into playgrounds. Expensive breakfast buffet. Just returned from another good stay at the Novotel. The location is great, staff is good, comfortable beds. There is a significant difference...

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Helpful?
Thank Molly0429
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Molly0429, Please accept our sincerest apologies if your last stay with us was less than stellar. Thankfully you do recognize that this is not the norm but the extreme exception. Following this weekend, we will be putting up extra security when hosting this type of guests and will also hold parent accountable for the safety and well being of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Albion Rooms
The Albion Rooms
Cuisines: Bar, Canadian, Contemporary, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A charming modern full-service hotel set in the heart of downtown Ottawa, located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopping destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a 5-minute walk from the property. The trendy new Albion Rooms Restaurant at the Novotel has been recognized by the New York Daily News as “hypercool” and voted by UrbanSpoon as one of the top restaurants in the city. Buffet breakfast is composed of an extensive selection of regional and seasonal produce from the market. Our bartenders serve up craft Ontario beers; wines from small wineries and winemakers, classic cocktails and our house signature dishes deserve their own place at the table. From Canadian roots and Ottawa soil, Come experience true North hospitality with a hand-crafted story in our comfy yet glamorous interior or on the restaurant’s shaded patio. From breakfast to lunch to dinner and late night, Chef Stephen’s menus take a rustic yet contemporary approach to bites, snacks, meals and feasts for any occasion! Our hotel features 282 guestrooms, complimentary Wi-Fi, 24-hour fitness center, an elegant outside patio, a refreshing indoor swimming pool, and sauna where guests can enjoy a chic yet restful stay. Underground parking is available for $23+ tax per night with 24-hour in/out privileges for registered Novotel guests. Since we aim to provide the best to all our guests, Novotel Ottawa offers 3,500 sq. ft. of naturally-lit versatile event rooms for corporate meetings or elegant weddings. All our meeting space is newly renovated and provides natural light and black-out shutters. Our largest meeting space can accommodate up to 130 people (banquet style). During the summer months, enjoy the air-conditioned guestrooms and bedroom sliding windows. The guestrooms include a mini fridge and a seating area, as well as a satellite flat-screen TV, and a coffee machine. Elegant en-suite bathrooms come with numerous fine toiletries. ... more   less 

Additional Information about Novotel Ottawa

Address: 33 Nicholas St, Ottawa, Ontario K1N 9M7, Canada
Region: Canada > Ontario > Ottawa > Byward Market Area
Price Range: ₹ 7,495 - ₹ 13,205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Ottawa 4*
Number of rooms: 281
Reservation Options:
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Also Known As:
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa
Hotel Style:
#8 Luxury Hotel in Ottawa
#22 Business Hotel in Ottawa
#24 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Ottawa staff and other travellers.
12 questions
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Questions? Get answers from Novotel Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ninth Floor was nice”
 of 5 bubbles mcmurrytravels, 29 Nov 2016 | Read review
“Just ask for the best view available as you need something to provoke your inner you. LOL.”
 of 5 bubbles ZDrF, 28 Nov 2016 | Read review
“Ask for a renovated room”
 of 5 bubbles 38jasming, 24 Nov 2016 | Read review
“I would like to have been able to open my window to get a bit of fresh air, but it seems to be locked.”
 of 5 bubbles FeliperCanada, 23 Nov 2016 | Read review
“9th floor was great. One of the three elevators will take you to parking garage.”
 of 5 bubbles ErmaJ2014, 10 Nov 2016 | Read review
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