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ARC The Hotel

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#21 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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ARC The Hotel
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1,158 Reviews from our TripAdvisor Community

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There are newer reviews for ARC The Hotel
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Showing 1,084: English reviews
Vancouver, Canada
Reviewed 8 April 2013 via mobile

Ottawa direly lacks any legit boutique style hotels, with Arc being the closest too it. The staff are wonderfully friendly and the hotel is clean and well cared for, though the rooms and lounge simply feel too small and the whole 'boutique' feel works, and doesn't work at the same time.

Thank eastvancity
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for choosing ARC The.Hotel and for writing your valuable feedback. These comments are very important because they help us pursue continuous improvement

Callander, Canada
Reviewed 8 April 2013

Great hotel for the money, especially for downtown Ottawa. We were offered sparkling wine upon check-in, and later on housekeeping brought us complimentary chocolates to our room. The bed was extremely comfortable! The room (standard queen) was fairly small, but we were only in there to shower and sleep. Anyone looking for a place to relax and socialize in the...

2Thank Jenna M
Colin M, General Manager at ARC The Hotel, responded to this review

We do appreciate your feedback in regards to our deposit requirements. We do not charge an incidental fee, we do however take an incidental deposit similar to other hotels in North America. We do hope to have you stay with us again on your next trip to Ottawa.

Reviewed 3 April 2013

I've stayed there twice now. My husband and I booked in for 3 days over Christmas. We took a king-size with the Roman tub (a bath-tub big enough for three people). The room's aren't large, but they are well thought out and the privacy hallway is a big bonus. The staff are friendly and helpful. The one downside to our...

3Thank KarenOhCanada
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your sincere comments about ARC The.Hotel. We are very pleased that you have enjoyed your say with us and would recommend us to other visitors to Ottawa

Montreal, Canada
Reviewed 2 April 2013

This is a small boutique hotel that needs to be discovered!! The service is very friendly, with tons of small attentions. The rooms are a little small, but very cozy! The beds are probably my highlight of my experiene...I travel ALOT and this was the most comfortable bed ever!!! I did not want to get out of my bed!!!! So...

1Thank Chantall242
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your sincere comments about ARC The.Hotel. We are very pleased that you have enjoyed your say with us and would recommend us to other visitors to Ottawa.

Vancouver, Canada
Reviewed 31 March 2013

We booked the cosy Queen. Cosy wasn't the right word for it. The room they first put us in was so small that the two of us kept tripping over each other. The closet was good for hanging one item. One person could barely move in the tiny bathroom. We were booked in for 4 nights & there was no...

2Thank KConthehill
Colin M, General Manager at ARC The Hotel, responded to this review

Your feedback is welcome at ARC The.Hotel. Although we are always disappointed to hear that someone’s stay was not to their satisfaction, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them.

Reviewed 28 March 2013

I liked my stay here for just one night but I am not sure I would stay longer. Staff was very friendly but the building feels a bit "squeezed in." The rooms are small but nice and comfortable. No good view - the gym is fine but limited number of cardio machines. The food was excellent in the restaurant for...

Thank wilmafred1
Colin M, General Manager at ARC The Hotel, responded to this review

We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future.

Dennis Port, Massachusetts
Reviewed 27 March 2013

The staff was very friendly and this is a good value for a downtown location. Hint: At the time of our booking they were giving free parking with AAA/CAA membership which is normally almost $30 per day at downtown hotels. Also sign up as an iprefer member before you book and get a free glass of wine at happy hour...

Thank kenvt
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to review ARC The.Hotel. We are pleased you enjoyed your stay with us, and found our services to be helpful and useful. I will be sure to share your comments with my guest services team.

Toronto, Canada
Reviewed 26 March 2013

Stayed overnight for business meeting. Room was compact but excellent layout. Very comfortable bed. Big bathroom. Quiet corner of floor (Rm. 504). Pleasant, friendly staff. Room service was very efficient and thoughtful. Note: No view out the window. Only complaint, nightlight near room entrance was hardwired in, very yellow and very bright. Had to throw a shirt over it to...

Thank Amblesidedreamer
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you very much for your comments regarding your recent stay. We are glad you chose to stay at ARC The.Hotel, and are very happy you had such a nice experience

Abu Dhabi, United Arab Emirates
Reviewed 21 March 2013

I enjoyed the rooms. They are stylish, comfortable, and cozy. Some are small, but some are average size for the most part. The beds are very comfortable! The room service at this hotel is fantastic. Food is high quality and right portions, priced right for its category. My only concern / issue was the service standards: Front desk agents, they...

2Thank CanJAD
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your detailed remarks. Your comments help us increase our learning and give us the opportunity to review our standards and levels of service. I hope we will have the pleasure of serving you again in the near future

Reviewed 20 March 2013 via mobile

Definitely not worth the money. The room was so small I really couldn't believe the price we paid to stay there. We just weren't digging the overall vibe. Nothing bad to say about service however I also don't have anything positive to say either. Nothing stood out for us. We travel several times a year and usually stay at boutique...

Thank KapBoy77
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to post a review of your most recent stay with us. As General Manager, your comments are invaluable to me.

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
ARC Lounge- ARC The Hotel
ARC Lounge- ARC The Hotel
Cuisines: Canadian, American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 

Additional Information about ARC The Hotel

Address: 140 Slater St, Ottawa, Ontario K1P 5H6, Canada
Region: Canada > Ontario > Ottawa
Price Range: ₹ 8,069 - ₹ 20,442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Arc Hotel Ottawa
Hotel Style:
#7 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Romantic Hotel in Ottawa
#19 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from ARC The Hotel staff and other travellers.
9 questions
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Questions? Get answers from ARC The Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“always bring ear plugs when you travel you never know when you can hear your neighbours”
 of 5 bubbles samir46, 26 Mar 2017 | Read review
“Corner rooms are lovely and spacious.”
 of 5 bubbles 455michelew, 15 Mar 2017 | Read review
“I attended a meeting in the board room...all was good but it was very cold. Had an excellent lunch in the restaurant. The valet parking was great!”
 of 5 bubbles jackiehH7644ME, 13 Mar 2017 | Read review
“My recommendation would be to stay at the Alt hotel across the street.”
 of 5 bubbles CecileG2648, 10 Mar 2017 | Read review
“Avoid rooms near elevators.”
 of 5 bubbles attercliffe, 19 Feb 2017 | Read review
5 of 5