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ARC The Hotel

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#20 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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ARC The Hotel
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1,150 Reviews from our TripAdvisor Community

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Showing 1,076: English reviews
Toronto, Ontario
Reviewed 2 weeks ago

The staff is helpful and friendly. Although the rooms are on the small size they have all the needed amenities. The bed was super comfy and the bedding feels like it's been ironed!! Excellent sleep. Our only complaint was the bathroom was not heated so chilly in the morning, (good water pressure, good shower head).

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Helpful?
Thank 91evak
Oakland, California, United States
Reviewed 3 weeks ago

Decided to go with a boutique hotel instead of one of the big chains and I was not disappointed! Friendly and responsive staff, great ambience, and beautiful spacious rooms. Unbeatable value also, considering the USD/CAD exchange rate.

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Helpful?
Thank Bill R
Cindy M, General Manager at ARC The Hotel, responded to this review

Amazing review, thank you so much for such lovely feedback! We will make sure to pass your comments along to the team. We look forward on welcoming you again soon! Rest your mind...Awaken your spirit...

Toronto, Canada
Reviewed 3 weeks ago

The best part of this hotel is the staff, and it's not often you can say that. The wait staff, bellman, front desk crew were all funny, friendly and very helpful. The hotel has had a redo but while the art is nice, the important stuff--energy efficiency, an HVAC system that doesn't keep you awake at night, and no noise...

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Helpful?
Thank Phyllis B
Cindy M, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to share your experience at our hotel. Customer service is one of our top priorities and we are delighted to read that our dynamic team contributed in making your stay more enjoyable. Being located in the historic part of the city, our grandfathered building may have limitations when it comes to accessibility but our...

Kingston, Canada
Reviewed 4 weeks ago

Room was clean. All amenities one would want/need. Tv channels kind of stink as half are French, but that's Ottawa, not Arc. Close to everything. BONUS complimentary glass of wine upon check in. Bartender was very friendly and sweet!

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Thank Julie S
Cindy M, General Manager at ARC The Hotel, responded to this review

We are pleased to hear that you had a pleasant experience at Arc The.Hotel. Thank you for sharing your feedback and we look forward on welcoming you again in the near future!

St. Catharines, Ontario
Reviewed 4 weeks ago

Very modern, great aroma, outside the box design. It had character and felt like going into a locally owned independent rather than a big box store. Considering we just came from a Quality Inn the night before, this felt like heaven. Very clean and tidy. I would recommend highly.

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Thank kevinmE7770OK
Cindy M, General Manager at ARC The Hotel, responded to this review

Thank you for the great review. We look forward on welcoming you again soon! Rest your mind...Awaken your spirit...

Burlington, Canada
Reviewed 16 January 2017

Well located, but this hotel is nothing special. Some money has been spent to update an otherwise very dated building, but this hotel is not much more than fine. Staff are somewhat accommodating, but seemingly under ridged instruction. Entire back of hotel vibrates starting around 4:30 am when some kind of generator starts.

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Helpful?
Thank arwarman
Cindy M, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to share your feedback. We apologize for the inconvenience that you had during your stay with us. Although we have never received feedback regarding vibrations in the hotel, this type of problem can occasionally occur in older buildings such as ours. Being located in the historic part of the city, the surrounding offices and...

Fenelon Falls, Canada
Reviewed 10 January 2017

Great Location! Only three blocks to the Parliament Buildings, a short walk to the Rideau Canal, the Rideau shopping mall, Byward Market. Around the corner from the strip of great restaurants on Elgin St. Overall, amenities are slim but the beds are some of the most comfortable I've slept in and they use Frette linens! A great night's sleep.

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Thank Chris H
Ottawa, Canada
Reviewed 5 January 2017

We had booked one of their packages and it was as advertised. Room with a king sized bed and a nice roman tub. Close to the New Year's eve festivities and the NAC where we were going later for a play. Would definitely book it again. Worth the price.

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Thank B6642QYdenisb
Cindy M, General Manager at ARC The Hotel, responded to this review

We truly appreciate that you took the time to leave a review on your past stay at our hotel. The team is truly happy to read that you had a pleasant experience. Thank you for choosing Arc The.Hotel for your New Year celebrations and we hope to welcome you again soon!

toronto
Reviewed 3 January 2017

central location - easy walk to parliament and byward market. room was clean and quiet. found mandatory valet parking fee a bit excessive. good choice for business/leisure visit. satisfied return visitor.

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Thank Doris D
Cindy M, General Manager at ARC The Hotel, responded to this review

Thank you for choosing Arc The.Hotel for your winter getaway! We appreciated your feedback and hope to welcome you again in the near future.

Kingston, Ontario
Reviewed 1 January 2017

ARC The Hotel is a welcoming, well-appointed hotel in the core of the nation's capital. I like it because it's easy, close to major cultural facilities and the staff are unflaggingly upbeat, well trained and responsive. And the beds are dreamy--comfortable, slightly on the soft side. .

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Thank janaS8035UB
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear janaS8035UB, We thank you for all of your kind compliments of our facility and our associates and hope you will return soon! Rest your mind...Awaken your spirit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
ARC Lounge- ARC The Hotel
ARC Lounge- ARC The Hotel
Cuisines: Canadian, American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 

Additional Information about ARC The Hotel

Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Region: Canada > Ontario > Ottawa
Price Range: ₹ 9,852 - ₹ 19,858 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Arc Hotel Ottawa
Hotel Style:
#7 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Family Hotel in Ottawa
#19 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from ARC The Hotel staff and other travellers.
9 questions
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Questions? Get answers from ARC The Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms near elevators.”
 of 5 bubbles attercliffe, 19 Feb 2017 | Read review
“Some of the rooms like straight across to offices. Ask for one that has a bit better or higher view.”
 of 5 bubbles johnathanm282, 16 Feb 2017 | Read review
“the bathroom at first glance looked inviting with the large tub and two sinks. upon closer inspection, the grout around the tub was unattractive. also, the wall side had a narrow ledge that would have been handy to place items on but it was constructed with such a slope that it was unusable. the staff were very friendly, the meals were excellent and i loved the hot chocolate service in the living room area. why does this survey not include other areas of the hotel - restaurant and gym?”
 of 5 bubbles X3740DTvictoriag, 6 Feb 2017 | Read review
“Stay away from the Slater St. side. You hear everything!”
 of 5 bubbles 494phyllisb, 2 Feb 2017 | Read review
“Overall rooms are small. If you're staying for an extended time its well worth the upgrade to a larger suite. Also, rooms with doubles are few and far between so if you need two beds in your room make sure you book early. ”
 of 5 bubbles R4032UOchrish, 10 Jan 2017 | Read review
5 of 5