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Courtyard Ottawa Downtown

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#22 of 66 Hotels in Ottawa
Certificate of Excellence
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Courtyard Ottawa Downtown
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821 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Ottawa Downtown
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Showing 771: English reviews
1 review
Reviewed 17 November 2013

We had a wonderful experience when we stayed here. The staff were the friendliest ever and our room was great . We were right in the middle of everything and enjoyed it immensely . There was lots to see and do and all within walking distance .One of our best stays by far ! Would definitely reccomend this to anyone... More 

Helpful?
Thank Debbie H
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you very much for the review! Your feedback is appreciated. Customer service is important to us and we want our guests to feel welcome. We’re happy to know that you found our staff friendly. Our hotel was recently renovated to update to the Courtyard style. The rooms, lobby, Bistro and halls were all redone. Our location is unbeatable and... More 

Fredericksburg, Virginia
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 November 2013 via mobile

Nice place, located downtown, check in is easy, check out just as easy, the room was nice, typical hotel room, the bed was comfortable, pillows were a little to firm for me, but overall not a bad place to stay. There are a couple of nice places around the area to eat/party...nice pubs in the area. Ottawa is a nice... More 

Helpful?
Thank TravelingKnome
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

We appreciate the time it took for you to post your review on TripAdvisor. We are thrilled to hear that you had an enjoyable stay! We are in a phenomenal location and within walking distance to over 130 restaurants. We are also happy to know that you found the staff efficient and the beds comfortable. Thank you again for the... More 

Pleasantville, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 November 2013

Hotel was decent. Seemed clean. Staff was nice enough. But, a few complaints - and each is bad enough that I can't recommend the hotel. 1. I got put in a 1st floor room. And 1st floor means ground level. And this means my room and bed is looking right out onto a very busy street with people walking by... More 

Helpful?
1 Thank Marc B
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for taking the time to share your experience at the Courtyard Marriott Ottawa with other users of trip advisor! Being located in such a busy area can sometimes lead to street noise, particularly on the weekends. An inside facing room is a great suggestion for those seeking a quieter environment. Upon guests requesting an interior facing room we... More 

Manchester, Connecticut
Level Contributor
172 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 4 November 2013

I stayed at this hotel recently on a business trip. I travel to Ottawa about once per year on business, but this is the first time that I stayed at this hotel. I really enjoyed my stay. The location is fantastic. I lost count of the number of good restaurants and shopping outlets within walking distance of the hotel. The... More 

Helpful?
Thank Greg A
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

We would like to thank you for taking the time to post your feedback about your last stay with us! We are always excited to get comments from our guests. We take our customer service earnestly and we are thrilled to hear that the staff was helpful and kind. The Byward Market is a thriving, bustling community, day or night,... More 

Thorold
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 November 2013 via mobile

We went here for 3 nights. They work hard to make sure their customers are happy and I love that they lock up their front doors at night to assist in security as it's in the Byward Market. Great location, cleans rooms and friendly staff! I will definitely be back in the spring :)

Helpful?
Thank Cassandra C
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

We sincerely appreciate you giving us such a great review on TripAdvisor! We’re very happy to hear that you enjoyed your stay with us and that you found our staff to be friendly and helpful and our rooms to be clean! We also have a great location that offers guests a lot of restaurants, shopping and tourist attractions all within... More 

Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 November 2013

We stayed at this hotel because of the excellent location, close to attractions. Within walking distance are Parliament Hill, Byward Market, Laurier House, Notre Dame Basilica, National Gallery of Canada, to name a few. The front desk receptionist was courteous. Wifi was available as we brought our iPad to communicate with our folks back home. The room was clean. We... More 

Helpful?
Thank Penelope F
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for taking the time to review your stay at the Courtyard Marriott Ottawa! We’re pleased you enjoyed your stay with us and that our location helped you make the best of your time in Ottawa! There is so much to see and do all within a short walk. Our staff is always willing to offer recommendations and directions... More 

Niagara Falls, New York
Level Contributor
117 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 31 October 2013

I have been there many times and I will keep returning. Marriott in general has not let me down and this is another example of great value and Feeling at home when I get there. Byway Market is also nearby so you can get great Food, as well as fast food right across the street.

Helpful?
Thank Serious_Neatfreak
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

There is truly no bigger compliment to a hotel than a guest that keeps coming back! We want to sincerely thank you for your loyalty and for taking the time to share your thoughts with other travelers! We’re so happy to hear that you always enjoy staying with us and feel at home. Our location is one of the best... More 

Vancouver, British Columbia, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 October 2013

Loved this hotel... Good service..check Lovely rooms..check Little niceties, like fresh fruit in lobby for guests..check Location to Byward Market and delicious Eateries..double check Makes for great getaway..triple check. Thank you COURTYARD by MARRIOTT OTTAWA DOWNTOWN. We will be back.

Helpful?
Thank Andy H
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

It’s very kind of you to give us such a great review on TripAdvisor and we’d like you to know how much it’s appreciated! We’re very happy to hear that you had a wonderful stay with us! We always want our guests to be greeted by friendly staff and check into clean rooms so we’re happy to hear we delivered.... More 

Prather, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2013

The staff at this hotel was absolutely wonderful. Friendly and informative, always a smile on their faces. It really made the trip. The location was also ideal, you could walk around, with many choices for meals and drinks.

Helpful?
1 Thank Deb B
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for taking the time to give us such a great review on TripAdvisor! Our staff work hard to give each guest personalized attention and we’re happy to hear that the service they provided helped make your trip even better! Being located in the historic Byward Market offers our guests a variety of things to see and do all... More 

Hertfordshire
Level Contributor
51 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 18 October 2013

We spent 4 nights in Ottawa, sightseeing, and chose this hotel for its near-perfect location. Apart from the Aviation Museum, which we visited on our way out of town by car, everything we wanted to see was within about 20 minutes walk, and anyway, what better way of seeing such a beautiful city, than on foot. Not only that, but... More 

Helpful?
Thank Puffin77
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you taking the time to share your thoughts with others on TripAdvisor! We’re glad to see that you enjoyed your stay with us and that you loved our central location. There is so much to see and do all within a short walk! And for those who will be using their vehicle to see other parts of the city,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Ottawa Downtown

Address: 350 Dalhousie St, Ottawa, Ontario K1N 7E9, Canada
Region: Canada > Ontario > Ottawa
Price Range: ₹ 8,114 - ₹ 16,910 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Ottawa Downtown 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Courtyard Ottawa Downtown Hotel Ottawa
Ottawa Courtyard
Hotel Style:
#8 Family Hotel in Ottawa
#9 Romantic Hotel in Ottawa
#23 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Ottawa Downtown staff and other travellers.
5 questions
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Questions? Get answers from Courtyard Ottawa Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the end of th hallway near the lobby as the metal door is heavy and closes loudly (at least on the first floor).”
 of 5 bubbles KootenayKathy, 18 Nov 2016 | Read review
“Second Floor facing York Ave was great.”
 of 5 bubbles michaelaP7154FU, 7 Nov 2016 | Read review
“Ask for a quiet room as some are particularly noisey”
 of 5 bubbles RogerD604, 2 Nov 2016 | Read review
“Ground floor is great to have if your out on the town all night.”
 of 5 bubbles dundasperformance, 31 Oct 2016 | Read review
“Decide whether the overall noise level of the Byward market neighbourhood is REALLY what you want to experience, 24 hours a day.”
 of 5 bubbles mikehC5839HO, 28 Sep 2016 | Read review
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