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Courtyard by Marriott Ottawa Downtown

Traveller (91)
Room & Suite (85)
Dining (21)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Enjoy a superb location in the heart of the city centre at Courtyard by Marriott Ottawa Downtown. Our exceptional hotel in Ottawa, Canada's ByWard Market District is within walking distance of popular restaurants, shops, downtown businesses and Parliament Hill.
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Property amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
Hotel links
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Hotel deals
Hotel packages
986Reviews
186Photos
8Q+A
100Room tips
Traveller rating
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  • 32
  • 20
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Popular mentions
First time in Ottawa and I would definitely stay at this hotel again. Pleasantly surprised to be greeted with a complimentary wine tasting showcasing Ontario wines (some will now be on heavy rotation when I get back home) and excellent food from the hotel bistro - wow! Many
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Response from Customer R, Front Office Manager at Courtyard by Marriott Ottawa Downtown
Responded 3 weeks ago
Dear nursecher1979, thank you for your review! I am so glad to get your feedback regarding our wine tasting event we had last week and that you enjoyed the experience. This is our first event and was a huge success! Hopefully there will be more to come, stay tuned. Kindly reach out to me directly so that I may keep you posted should we have another event soon. Yours, Marian H
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I stayed here for 10 nights and found the location to be ideal! It is a block away from the Rideau centre mall and it’s almost next to the byward market. The staff are all super friendly and accommodating! The airline lost my luggage and when they delivered it to the hotel, i
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Response from Customer R, Front Office Manager at Courtyard by Marriott Ottawa Downtown
Responded 3 weeks ago
Thank you B00kW for taking the time in reviewing us on TripAdvisor! Our location is prime, close to over 130 restaurants within walking distance and many attractions. Glad to see that you took advantage and explored our beautiful city! I happy to see that we notified you as soon as your luggage arrived. Our front desk staff takes pride in ensuring to deliver top guest service experience. We hope to welcome you back with us soon!
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We've stayed here before and never had a problem. We checked in on Friday and were told that there were hockey teams in the hotel and to let the front desk know 24h/day if there were issues. Well. Friday night security was on point and while the young kids ran up and down the
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This is a normal courtyard hotel, but it's location is what makes it worth the stay. Rooms are a little dated, they need to be renovated, but they are clean and well looked after. Staff were friendly and helpful. Lots of parking outside and downstairs. Wifi was very good. The
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Response from Customer R, Guest Services Supervisor at Courtyard by Marriott Ottawa Downtown
Responded 9 Jan 2019
Dear KW M, Thank you for taking the time to write your review about your recent stay with us. I am glad that you were able to take advantage of our central location in the Byward Market where we are within walking distance of many restaurants, shopping, and tourist attractions. I am pleased to say that our location will be undergoing some major renovations in the near future! You can look forward to updated decor and a modern ambiance. We look forward to hosting you again whenever your travels bring you back to Ottawa.
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I never write hotel reviews but felt I had to write one about this hotel because it so far exceeded my expectations. From before my husband and I arrived, the hotel staff were helpful when we called ahead with a few clarifying questions about check in. They saved us from having
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Response from Nancy C, General Manager at Courtyard by Marriott Ottawa Downtown
Responded 28 Dec 2018
Dear rachelbethheineman, Thank you for taking the time to write a review about your recent at the Courtyard by Marriott Ottawa Downtown. I am delighted to read your comments about the service you received as well as the amenities you used. The Bistro does offer a really unique breakfast selection and signature evening dishes and cocktail. We are looking forward to welcoming you back soon. Regards,
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12345617
Hello, parking is on a first come first serve basis and is $20 per night plus taxe up to 1pm on departure. It gives you in and out privilege. If the on-site parking is full, we can refer you to an off-site parking; a few minute walk and it's $14 per 24 hour period in and out privilege as well. Let us know if you have any other questions and hope to welcome you soon!
2 votes
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Hi lor703! If you are looking for a place with great live music there's no place better than Rainbow Bistro at 76 Murray St. (at the corner of Murray and Parent St.). As for shopping and crafts the Byward Market for which our neighborhood is named is a great choice! The building itself is located at 55 Byward Market Square, one block west of our hotel. The independently owned stalls and shops have tons of really interesting merchandise and artisan goods. If you have any other questions please feel free to ask! Regards, Colin McCulloch
0 votes
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Good morning JC033! We do have a green program whereby Marriott Rewards members can earn 250 Marriott Rewards points for any days which they do not need service. Service can be declined for up to 3 days in a row on any stay of 2 nights or more. If you have any other questions, please don't hesitate to contact us. Have a great day! -Michelle Wilson
0 votes
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Do rooms have kettles or just coffee makers?
Each room is equipped with a Keurig coffee maker. we do provide one tea pod. We have some kettles that can be brought up to your room. If you have any further questions, please do not hesitate to let us know.
1 vote
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12
"Avoid room 126 like the plague!"
"The third and fourth floors would likely be a bit quieter."
"Considering this is a business district of the city, it was mostly quiet."
"North side rooms are somewhat less noisy from weekend bar traffic."
"inner courtyard facing rooms quieter than street facing."
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12345620
PRICE RANGE
US$ 124 - US$ 284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard ottawa downtown hotel ottawaottawa courtyard
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
183
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