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Fairmont Chateau Laurier

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Traveller (1209)
Room & Suite (720)
Dining (116)
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Overview
  • Excellent52%
  • Very good28%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“gold floor”(127 reviews)
“zoe's lounge”(66 reviews)
“president's club”(30 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Fairmont Chateau Laurier
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Offers from Fairmont Chateau Laurier
Special Offer: Stay Longer, Save More!
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,277)
There are newer reviews for Fairmont Chateau Laurier
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2,886 results
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1,442
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106
Show reviews that mention
All reviewsgold floorzoe's loungepresident's clubbyward marketrideau canalbeautiful hotelclassic hotelparliament hilldeluxe roomottawa riverwar memorialan upgradenational galleryvalet parkingmarket areavisiting ottawalaurier
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621 - 625 of 2,886 reviews
Reviewed 19 December 2016

A nice hotel with traditional rooms, this is a good hotel close to many of the things to do in the middle of Ottawa. Close to Parliament Hill, this hotel serves as a great location for sightseeing or business should the focus be more politically...More

Thank Chris B
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 20 December 2016

Dear Chris We are delighted that your visit to Ottawa’s Castle was a memorable one. We look forward to welcoming you back soon. Sincerely, Shawn St-Pierre Director of Operations

Reviewed 18 December 2016 via mobile

Stayed here earlier this fall. A great property with tremendous views over the river. The hotel has got amazing history. The staff was great in providing guidance on what to walk to and what areas to must see and visit. A warm hotel with expected...More

1  Thank P P
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 20 December 2016

We are indeed fortunate to have some of the best colleagues in the business. You can rest assured I will share your comments with them. We hope to see you again soon. Sincerely, Shawn St-Pierre Director of Operations

Reviewed 18 December 2016

We really appreciated the genuine professionalism of staff. The food was great. Only thing we didn't like was the strong air freshener scent in the guest room. I don't know if every room has this strong of a scent.

Review collected in partnership with Fairmont Hotels & Resorts
Thank 984nadine
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 20 December 2016

Dear Nadine, Thank you for taking the time to share your feedback with us. We hope to see you again soon. Sincerely, Shawn St-Pierre Director of Operations

Reviewed 16 December 2016

This so called high end hotel was a disappointment from start to finish. The room had a terrible smell, and was badly in need of updating. For this price and this name brand, the room amenities were awful. The towels and bathrobes were old and...More

Review collected in partnership with Fairmont Hotels & Resorts
2  Thank Mirilyn S
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 20 December 2016

Dear Mirilyn, Our mission is to turn moments into memories and I regret that we failed to do so on this occasion. You may be pleased to know that we are currently undergoing a complete renovation of our guestrooms and suites. We do hope you...More

Reviewed 10 December 2016

It looks like a European Chateau on a great location next to the Canadian Parliament. And most of the time the inside reflects the outside. But once you are past the function rooms most of it is just another hotel. It could do with a...More

11  Thank Berichthier214
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 12 December 2016

You may be pleased to know that we are presently undergoing a complete renovation of our guestrooms and suites. Public areas are also being refreshed. We do regret the service shortfalls you experienced from In Room Dining. Rest assured, this is certainly not typical of...More

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Best Value Properties in Ottawa, Canada
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$ 203 - US$ 504 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Ottawa
#5 Green Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 203 - US$ 504 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Ottawa
#5 Green Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1209)
Room & Suite (720)
Dining (116)
Pool & Beach (38)
Amenities (32)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
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Edua M
11 February 2018|
Answer
Response from 4CRM | Reviewed this property |
Sorry Edua but I’ve been ill and have not felt much like doing anything on the net or the World Wide Web What do you mean when you ask me “where is your draft review?
0
Votes
Joe r
27 January 2018|
Answer
Response from ottawa198 | Reviewed this property |
I am only familiar with their two restaurants. Phone or email them for the specifics.
0
Votes
Stu C
16 January 2018|
AnswerShow all 2 answers
Response from 4CRM | Reviewed this property |
It does. Booking is available through the Spa or the Desk. Two of the best masseuse’s I’ve had the pleasure of experiencing are at Fairmont Tremblant and Montebello. Have a great trip!
1
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Room Tips
"Ask for the President's club rooms"
Read review
"Pick a room with a view. The Gold Floor is great"
Read review
"If you can stay in the turret you will never forget it!"
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"Pick a room with a view of Parliament."
Read review
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