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Fairmont Chateau Laurier

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Traveller (1230)
Room & Suite (720)
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Overview
  • Excellent52%
  • Very good28%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“gold floor”(127 reviews)
“zoe's lounge”(66 reviews)
“president's club”(30 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Fairmont Chateau Laurier
Special Offer: Stay Longer & Save
Offers from Fairmont Chateau Laurier
Special Offer: Stay Longer & Save
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Reviews (3,312)
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2,919 results
Traveller rating
1,468
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361
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1,468
804
361
180
106
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All reviewsgold floorzoe's loungepresident's clubbyward marketrideau canalbeautiful hotelclassic hotelparliament hilldeluxe roomottawa riverwar memorialan upgradenational galleryvalet parkingmarket areavisiting ottawalaurier
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611 - 615 of 2,919 reviews
Reviewed 9 February 2017

This is a beautiful castle! I have stayed multiple times.. always impressed.. will always come back. Love the vast size.. open spaces.. hallways... ceilings! In a recently renovated room which no details were missed.

Thank TorontoBermudabum
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 13 February 2017

Thank you for taking the time to share your lovely compliments with us. We hope to welcome you back soon! Sincerely, Shawn St-Pierre Director of Operations

Reviewed 8 February 2017

Stayed here during a recent business trip to Ottawa and found the overall experience to be nothing special. I expect a lot from Fairmont as they have impressed me so many times before in the past. We paid for an upgrade to larger room, but...More

2  Thank Kyle I
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 13 February 2017

Dear Kyle, We regret not meeting your expectations on this occasion and assure you that your experience is certainly not typical of the high level of service that we strive to provide to our guests each and every day. We hope you return and allow...More

Reviewed 8 February 2017

I stayed here last summer with my then girlfriend (and now fiancee!) and we loved it. The hotel itself is gorgeous and looks straight of a magazine. As a photographer, I couldn't ask for better outdoor views and places to take pictures. What really amazed...More

Thank Matthew David R... R
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 13 February 2017

Dear Matthew, Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back one day soon! Sincerely, Shawn St-Pierre Director of Operations

Reviewed 7 February 2017

As i have stayed at the same hotel in Quebec City, I would not miss the experience of living in another Castle type hotel in Ottawa. This hotel is in a pefect location, food & attraction area is only a step away. The room is...More

Thank vera h
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 13 February 2017

Dear Vera, We are delighted that your stay in Ottawa’s Castle was a memorable one and we look forward to seeing you again soon! Sincerely, Shawn St-Pierre Director of Operations

Reviewed 2 February 2017 via mobile

We decided to stay here as a last minute decision when we arrived in Ottawa because we were staying at another Fairmont property once we reach Quebec City and thought it might be nice to just stay at higher quality hotel in the downtown area....More

2  Thank lunalia
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 6 February 2017

You may be pleased to know that we are currently undergoing a complete renovation of our guestrooms and suites. We do hope you return one day soon as we are confident our will be pleased with the improvements. Sincerely, Shawn St-Pierre Director of Operations

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$ 202 - US$ 525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 202 - US$ 525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1230)
Room & Suite (720)
Dining (116)
Pool & Beach (38)
Amenities (32)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
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Edua M
11 February 2018|
Answer
Response from 4CRM | Reviewed this property |
Sorry Edua but I’ve been ill and have not felt much like doing anything on the net or the World Wide Web What do you mean when you ask me “where is your draft review?
0
Votes
Joe r
27 January 2018|
Answer
Response from ottawa198 | Reviewed this property |
I am only familiar with their two restaurants. Phone or email them for the specifics.
0
Votes
Room Tips
"Join the Fairmont Presidents club, the benefits are worth the small cost"
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"Take the $20 upgrade to have the bigger room with two bathrooms and a Parliament view."
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"Best at higher level."
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"gold floors if possible...."
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