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Fairmont Chateau Laurier

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Traveller (1332)
Room & Suite (770)
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Overview
  • Excellent51%
  • Very good28%
  • Average12%
  • Poor6%
  • Terrible3%
Travellers talk about
“gold floor”(133 reviews)
“zoe's lounge”(64 reviews)
“president's club”(30 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Fairmont Chateau Laurier
Special Offer: Time Well Spent
Offers from Fairmont Chateau Laurier
Special Offer: Time Well Spent
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Reviews (3,491)
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3,069 results
Traveller rating
1,549
836
378
196
110
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LanguageEnglish
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1,549
836
378
196
110
Show reviews that mention
All reviewsgold floorzoe's loungepresident's clubbyward marketrideau canalbeautiful hotelclassic hotelparliament hilldeluxe roomottawa riverwar memorialan upgradevalet parkingnational gallerymarket areavisiting ottawalaurier
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1 - 5 of 3,069 reviews
Reviewed yesterday

I stayed at the Chateau Laurier, Ottawa, in July 2018. The experience was really good, from the check in process all the way to departing. If I have to criticize the hotel for something is for not being upfront with the parking situation. Due to...More

Thank ArribasAntonio
Hotel's Favourite
Reviewed 2 weeks ago

My daughter and I stayed in this beautiful historic “castle” over the Civic holiday weekend for one night. Great location close to everything. Since I was using a certificate for the room I decided to splurge by upgrading to a Gold room. Best decision ever...More

1  Thank AjaxReviewer
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 1 week ago

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to seeing you again soon. Sincerely, Claude J. Sauvé General Manager

Reviewed 2 days ago

Its a beautiful place to stay with amazing staff. The building has so much character. Next time we'd like to possibly stay in one of the known haunted rooms. The reception staff was so sweet and proficient. She was friendly and very nice. The Valet...More

Review collected in partnership with fairmont.com
Thank Tim V
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded yesterday

Dear Tim, We agree that we have the best colleagues in the business, whose mission is to ensure that our guests have a memorable visit. We look forward to welcoming you and Lisa back one day soon. Sincerely, Claude J. Sauvé General Manager

Reviewed 2 days ago

The comfort level and location couldn't be beat. Putting that aside, the historical quality of the Chateau gave our stay an intangibly appreciative feel that no other property could possibly compete with. The staff were fantastic and super accommodating. The GPS had a fair bit...More

Thank Brad C
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded yesterday

Dear Brad, We are proud of our rich heritage and history and are pleased that our colleagues did all possible to turn your moments into memories. Thank you for your observations and we hope to welcome you again soon. Sincerely, Claude J. Sauvé General Manager

Reviewed 2 days ago

Beautiful building. Location was great, next to the Parliament buildings / locks and a block from the Byward market. Rooms are extremely small and there is no parking. It is havoc to get valet parking at $45/day. Waited over an hour to have access to...More

Review collected in partnership with fairmont.com
Thank Julie D
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded yesterday

Dear Julie, We regret your disappointing experience with our Valet parking. As a heritage property, we have various room sizes and configurations available to our guests. For instance, our deluxe accommodations do provide increased square footage. Unfortunately, due to safety reasons, our parking garage was...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$ 203 - US$ 542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Green Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 203 - US$ 542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Green Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1332)
Room & Suite (770)
Dining (143)
Pool & Beach (39)
Amenities (32)
Business Centre & Event Rooms (15)
Family and Play Areas (1)
Questions & Answers
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Edua M
11 February 2018|
Answer
Response from 4CRM | Reviewed this property |
Sorry Edua but I’ve been ill and have not felt much like doing anything on the net or the World Wide Web What do you mean when you ask me “where is your draft review?
0
Votes
Joe r
27 January 2018|
Answer
Response from ottawa198 | Reviewed this property |
I am only familiar with their two restaurants. Phone or email them for the specifics.
0
Votes
Room Tips
"Check if any section is under renovation and be away from the noise."
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"Gold level if you can afford it."
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"The rooms with just a king bed seem to be more renovated than the rooms with 2 beds."
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"Gold Floor"
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