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Fairmont Chateau Laurier

Traveller (1402)
360
Panoramas (41)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Park View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:The credit you deserve
Reviews (3,674)
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3,226 results
Traveller rating
1,632
871
397
209
117
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LanguageEnglish
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1,632
871
397
209
117
Show reviews that mention
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1 - 5 of 3,226 reviews
Reviewed yesterday via mobile

The food, the old world charm and so close to the longest skating rink in North America. It was magical. The light show on parliament hill in Ottawa was breathtaking. Great fun, fantastic food,friendly attentive staff,who could ask for anything more.. A must see no...More

Date of stay: December 2018
Thank cturpin2018
Hotel's Favourite
Reviewed 7 December 2018

After a nightmare and awful stay at the Chateau Frontenac in Quebec City. I was not looking forward to stopping at the Chateau Laurier in Ottawa. Once I got there the hotel exceeded my expectations the service and friendliness of the staff made it all...More

Review collected in partnership with fairmont.com
Date of stay: November 2018
Thank JKP007
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 10 December 2018

We are so pleased that your visit to Ottawa’s ‘castle’ was a memorable one. However, we sincerely regret your disappointing experience at our sister property in Quebec City. We recommend that you reach out to them directly, allowing them the opportunity to make amends. We...More

Reviewed 2 days ago

Our family stayed at the hotel to celebrated the New Year in intimate, chic and relaxed atmosphere. Chateau Laurier did not disappoint. Everything from our room upgrade to service and food at the main restaurant was superb. People were warm and friendly, the decor was...More

Date of stay: December 2018
Thank Tuchka
Reviewed 4 days ago

Rooms were average. Could get this room at any hotel. Expected more considering we were staying at the Fairmont.WiFi $15 A day...should be free.Fridge provided is stocked with overpriced hotel items and NOT clearly marked not to remove as you will be charged. The item...More

Review collected in partnership with fairmont.com
Date of stay: January 2019
Thank Connector35907615905
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded yesterday

We regret your disappointing and poor impression. Did you know that complimentary Wi-Fi is provided to all members of LeClub AccorHotels? Membership is free and includes so many wonderful benefits; we really encourage you to join. The Refreshment Centers provided in our guestrooms are not...More

Reviewed 4 days ago via mobile

I stayed here for what was supposed to be a 3 day trip, which was extended to a 5 day a few weeks before. I arrived after an early morning flight to discover that the organization I was working with had not updated my reservation....More

Date of stay: November 2018
Thank J6617AQmelanied
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded yesterday

We are so pleased to hear that your visit with us was a pleasant one. After all, we are all at your service to ensure the highest levels of hospitality. We look forward to seeing you again soon. Sincerely, Claude J. Sauvé General Manager

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Questions & Answers
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vegetarian-girl
23 September 2018|
AnswerShow all 7 answers
Response from M4MOM | Reviewed this property |
Hi, It depends on the weather and how far north you are going. The colors are pretty now. If you google Ontario Fall Colour Report you will see a website reporting the colors and they indicate now is a great time to see... More
1
Vote
ChrisAllentown_Pa
28 August 2018|
AnswerShow all 7 answers
Response from blackBulwark | Reviewed this property |
There are also closer-by solutions, if you don't mind walking, they just didn't suit my needs. I rather not walk around Ottawa at night at all and getting driven from the airport the safest possible solution if you ask me... More
0
Votes
Room Tips
"I was on third floor."
joanncoderre
5 days ago
Read review
"Ask for a parliament view if you can!!!"
stephaniefromcanada
1 week ago
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"Let reception know what you'd like and they will take care of you. Exceptional service here."
WarrenCWade
1 week ago
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"Choose an outside room."
sharonamj
1 week ago
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PRICE RANGE
US$ 169 - US$ 390 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont chateau laurier hotel ottawafairmont hotel ottawafairmont hotel chateau laurierfairmont ottawaottawa fairmont
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
429
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