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Extended Stay Canada - Ottawa

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Extended Stay Canada - Ottawa
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557 Reviews from our TripAdvisor Community

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Showing 504: English reviews
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Elgin, Ontario, Canada
Reviewed 3 days ago NEW

Just the one night and we got a suite for under $C100 incl tax. Good parking, close to resturants and take away places. Continental breakfast included in the price. Next time we visit Ottawa this is where we will be staying.

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Helpful?
Thank Keith W
00esa, General Manager at Extended Stay Canada - Ottawa, responded to this review

Keith, we appreciate you choosing to stay at Extended Stay Canada – Ottawa and taking the time to write a review. It's great to know you had an enjoyable stay and found us to be a good value as well as loved our location. Thank you for being our guest, and we look forward to seeing you in the future!  ...

Staunton, Virginia
Reviewed 1 week ago NEW

Family traveling with two teenage girls to Winterlude. Great location only 0.4 miles from park with ice carvings. Just around corner from Elgin St with its many restaurants and shops. Walking distance to Parliament and to Rideau Mall and Byward Market. We stayed in what's called "Penthouse, 1 King Bed with Sofa Bed." Penthouse simply means top floor and has...

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Helpful?
Thank atstaunton
00esa, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you for selecting Extended Stay Canada – Ottawa. We are delighted you had a great stay, loved the spaciousness of your room and found us to be a great value. It was our pleasure serving you, and we look forward to welcoming you and your family back soon. Sincerely, General Manager

Reviewed 1 week ago NEW

Not a great experience! Internet was not working, Lights where flickering on and off! Rooms where not super clean Was charged $16.00 for Parking called a spoke to the manager about my concerns and she thanked me and closed the phone. not a 4 star hotel as rated more in the 2 Range

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Helpful?
Thank Sandro G
00esa, General Manager at Extended Stay Canada - Ottawa, responded to this review

Sandro, Thank you for taking the time to provide feedback about your stay. Please accept my apologies for not providing you a better experience. We will use your constructive review to make the necessary service adjustments. We hope you will give us an opportunity to redeem ourselves in the future. General Manager

Tel Aviv, Israel
Reviewed 1 week ago via mobile

No parking spot at the hotel (Sunday afternoon) No baby bad. Or cribs. No hot water in 7am in the morning (we're in Ottawa, ah?!) Poor breakfast (cereals, oatmeal and coffee) Great location - near city Hall Nice and big room including small kitchen, microwave etc. Do the math.

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Helpful?
Thank Dandnon
00esa, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you for taking the time to share your point of view. Although we are pleased our central location added value to your stay, we are disappointed to hear our accommodations and our complimentary grab and go breakfast weren't to your liking. Your comments will be shared to help provide improvements going forward. It would be our pleasure to host...

Reviewed 1 week ago via mobile

I was delighted with my spontaneous stay over the holidays at Extended Stay in Ottawa. My Xmas plans were completely turned upside down due to weather, and so I needed to find a last minute arrangement from Dec. 28 - Jan. 8. Room 911 at Extended Stay was a wonderful home away from home! Loved the full kitchen, roomy suite,...

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Helpful?
Thank Jen W
00esa, General Manager at Extended Stay Canada - Ottawa, responded to this review

It's so nice to read your positive review of your stay at Extended Stay Canada – Ottawa. We are extremely pleased you thoroughly enjoyed your stay, especially your well-equipped room and our convenient location. Thank you for recommending us, and we can’t wait to welcome you back soon. Sincerely, General Manager

Calgary, Canada
Reviewed 1 week ago via mobile

Good hotel with good location in downtown, huge room space and sitting room. Restaurants, dollarama. Coffee shops are a walking distance. But one small issue is there with room cleaning which take a place once every 3 days!!!!

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Helpful?
Thank Osama A
00esa, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you for being our guest and taking the time to review your experience at Extended Stay Canada - Ottawa. We are glad that you liked our convenient location and your spacious room. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh...

Belleville, Canada
Reviewed 1 week ago

stay was great, hotel was clean and quiet and close to everything. Breakfast at the hotel was great, grand kids like making own waffles. The girls on the desk were very helpful on how to get around pointing out local interests and places to eat.

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Helpful?
Thank 23triangle2016
00esa, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you so much for this awesome review. Making you happy makes us happy! We are glad to read that everything went great during your stay, and you and your family had a good time during our breakfast service. Thank you for choosing Extended Stay Canada – Ottawa. We hope to have the opportunity to welcome you all back for...

Ottawa, Canada
Reviewed 2 weeks ago

1. Complimentary breakfast: every heard of this thing called FRUIT?? 2. Housekeeping: unreliable and inconsistent. I was here for three weeks and my bed was made for me TWICE. Once, I returned to my room at around 4:30 and my door was not only unlocked, but wide open. 3. Kitchenette: if you have guests who are staying for extended periods...

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Helpful?
Thank ladiebird7
00esa, Manager at Extended Stay Canada - Ottawa, responded to this review

We appreciate your review and thank you for your feedback. We are sorry to hear our services and amenities were not to your expectations. To provide a more home-like experience for our guests, we provide housekeeping services on a weekly basis, however, these services are always available upon request for a nominal fee. The dishes for use in the guest...

Reviewed 2 weeks ago

First impression from the outside to the lobby was okay. I knew that from what we paid for (68/per night), I was not getting into the fanciest hotel. The hotel almost had an aroma of Lysol upon walking in. The front desk, however, was a great help. She was responsive to my questions. I think there are also people that...

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Helpful?
Thank Karen J
00esa, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you for choosing our hotel and for sharing your valuable feedback. We are pleased to know you liked the service provided by one of our front desk associates, the spaciousness of your room along with the comfy bed and our convenient location made your stay enjoyable. However, we are sorry for the inconvenience you experienced with our AC unit...

Vancouver, British Columbia, Canada
Reviewed 2 weeks ago

Only good thing about this place, the location. But not worth the savings or the location. I could hear the phone conversation of the person next to my beed room. Felt as if I could have given him some marital advice, felt that intimate. Tried to sleep in on a Saturday after a long work week and a late Friday...

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Helpful?
Thank Scott R
00esa, General Manager at Extended Stay Canada - Ottawa, responded to this review

We are happy our location was perfect for your needs. We apologize for the noise disruption from our other guests. When made aware we make every attempt to quiet our guests so everyone can enjoy their stay. Thank you for letting us know in this forum. You are invited to come back anytime to enjoy another stay with us. Sincerely,...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Cash is no longer accepted. Parking Fees: Overnight $16 plus taxes Monthly $200 plus taxes ... more   less 

Additional Information about Extended Stay Canada - Ottawa

Address: 141 Cooper St, Ottawa, Ontario K2P OE8, Canada (Formerly Extended Stay Deluxe - Ottawa - Downtown)
Region: Canada > Ontario > Ottawa
Price Range: ₹ 6,481 - ₹ 11,584 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Extended Stay Canada - Ottawa 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Extended Stay Deluxe Ottawa - Downtown Hotel Ottawa
Extended Stay Ottawa
Ottawa Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay Canada - Ottawa staff and other travellers.
6 questions
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Questions? Get answers from Extended Stay Canada - Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“you can get a hotel outside downtown and save the 16.00 parking be smart”
 of 5 bubbles sandrog53, 20 Feb 2017 | Read review
“Ask for the updated rooms on the latter half of the building that have balconies.”
 of 5 bubbles E883JSkarenj, 8 Feb 2017 | Read review
“Avoid this hotel.”
 of 5 bubbles IvyMortensen, 22 Jan 2017 | Read review
“Don't have a tip.”
 of 5 bubbles Jennyflower_12, 4 Jan 2017 | Read review
“Request a room with a balcony well in advance. Don't pay for the 'room with a view' upgrade.”
 of 5 bubbles Les_is_more35, 3 Jan 2017 | Read review
5 of 5