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BEST WESTERN PLUS Ottawa City Centre

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#31 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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BEST WESTERN PLUS Ottawa City Centre
BEST WESTERN PLUS Ottawa City Centre
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475 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Ottawa City Centre
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Showing 447: English reviews
Montreal, Canada
Reviewed 14 May 2016

We always try to stay here when visiting Ottawa. Sometimes it is more pricey than we want to pay, but we stay when the rate is in line with the other BS hotels. We are always satisfied with the rooms and the restaurant is ideal for a good breakfast and is quite reasonable and staff very friendly.

Review collected in partnership with Best Western
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Helpful?
Thank wearytraveller849
BWOttawaCityCentre, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Good day wearytraveller849. Thank you for your strong review of the recent stay at our Best Western Plus Ottawa City Centre. I look forward to posting your comments about the staff and restaurant for our team to share. When shopping for the best prices please visit our Best Western site where we guarantee the lowest price. Now featuring a 10...

Columbus, Ohio
Reviewed 11 May 2016 via mobile

The bad: "City Center" name mislead us into thinking this was closer to downtown (it's 3 miles away). Facility appeared somewhat dingy in lobby. Toilet was weirdly small (teeny toilet seat). Internet kept pausing/resetting. The good: There was a strip-type mall across the street with a dollar store and grocery store as well as some eating places. We like to...

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Helpful?
Thank MaryBryan2011
BWOttawaCityCentre, Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Hello MaryBryan2011. Thank you for choosing to stay with us for your recent trip to Ottawa. Your comments regarding the staff are most welcome and I look forward to sharing them with the staff. With our central location with easy access off of Highway 417, I apologize you felt misled by our City Centre name. I would like to follow...

Haliburton, Canada
Reviewed 25 April 2016

We had a great family weekend away in Ottawa visiting other family members. This property offered all that we needed and was close to family. There was a restaurant onsite and shopping across the street. Some of us used the gym and we all ate in the restaurant. Rooms were comfortable and newly renovated.

Review collected in partnership with Best Western
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1Thank Holly M
BWOttawaCityCentre, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Good day Holly M. We are so pleased to hear that you had a great stay with us while visiting family in Ottawa. Thank you for choosing to stay at the Best Western Plus Ottawa City Centre, we greatly appreciate it. We hope to see you again soon. With warmest regards, Darren

Victoria, Canada
Reviewed 18 April 2016

I stayed one night while passing through the area on business. They are in the process of renovating, although the impact was minimal. Front desk staff member from West Coast was very friendly, and happy to answer any questions I had. Room was renovated and clean, very spacious. I had breakfast downstairs (not included), and was a good basic way...

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3Thank Victoriatravelers
BWOttawaCityCentre, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Hello Victoriatravelers. Thank you for choosing to stay with us and share your experience regarding your recent trip to Ottawa. We are trying our best to keep our disruptions to a minimum during renovating and updating the hotel, thank you for noticing. You have highlighted so many of our great amenities that you enjoyed about the hotel and surrounding area....

Saint-Jean-sur-Richelieu, Canada
Reviewed 17 April 2016 via mobile

This is an old building, they are doing their best to hide it by changing carpet and some paint. No inside pool, no hot thub, and strangely the restaurant is in the basement, so no window... Only 1 tiny elevator, so it's quicker to use the stairs... To me, it is a deception.

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2Thank Erik L
BWOttawaCityCentre, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Hello Erik L. Thank you for choosing to stay with us. We have been going full throttle this past year in updating our look and feel of the hotel. With the many changes like Torlys Everwood flooring in all of our guestrooms it is our goal to show off the large size accommodations with the best amenities available in the...

Kitchener, Canada
Reviewed 13 April 2016

The base of the bathroom vanity extends well beyond the top, and is covered with metal. In the middle of the night, with only the nightlight on, it is in the direct pathway to the toilet, and your left foot is in danger of contacting with the base with some force.

Review collected in partnership with Best Western
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2Thank Connie H
BWOttawaCityCentre, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Good day Connie H. Thank you taking the time to review your recent stay at the Best Western Plus Ottawa City Centre. We had in the past made some modifications to the vanity support legs and with your comments we went and looked to see what else we could do to ensure all of our guest's safety. Recently we added...

Winnipeg, Canada
Reviewed 13 April 2016

Had another comfortable stay for business. The staff was very helpful on a couple of special requests and the room was clean and comfortable. I have stayed here before and will stay here again. Close to all the amenities

Review collected in partnership with Best Western
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2Thank SilentBill68
Reviewed 7 April 2016

Newly renovated,extremely clean. Hardwood floors, beautifully appointed. Nice restaurant. The Best Front Desk Staff lady we have ever come across. Offered assistance in ensuring our staff was a pleasure.

Review collected in partnership with Best Western
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1Thank georgegQ2531CL
BWOttawaCityCentre, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Good day georgegQ2531CL. Thank you for the great comments in your TripAdvisor review. There are some things at the Best Western Plus Ottawa City Centre we simply can't renovate in terms of our staffing...especially when you say the best ever. However, we did recently update our uniforms. Same great staff, with an updated look. I can't wait to share this...

Cambridge, Ontario, Canada
Reviewed 2 April 2016

Good location, just outside of downtown. The staff at the bar and in the dining area provided excellent service. Traffic seems more manageable at this location. Shoppers and a grocery store is right across the street and there is a great restaurant - Bowmans just down the road within walking distance.

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Helpful?
2Thank Barbara B
BWOttawaCityCentre, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Hello Barbara B. Thank you for the very positive review of your recent stay at the Best Western Plus Ottawa City Centre. We really appreciate you choosing to stay with us. I have also enjoyed a great meal at Bowmans just down the road. I will share your comments to all of our team to ensure we are continuing to...

Dubai, United Arab Emirates
Reviewed 31 March 2016

Excellent staff and very comfortable rooms. We traveled with children and found it very good option in ottawa. location is also good. must consider if visiting Ottawa. Breakfast was not included in the rate, which is a minus.

Review collected in partnership with Best Western
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1Thank Sudan R
BWOttawaCityCentre, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Good day Sudan R. Thank you for taking the time to review your recent stay at the Best Western Plus Ottawa City Centre. I look forward to communicating and sharing with our team your positive comments. We also appreciate the feed back regarding the breakfast being available in the restaurant at a cost to our guests. The Cafe 1274 does...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Our Ottawa accommodations are comfortable, tastefully-decorated and complete with just the kind of convenient in-room amenities we know our guests deserve. All of our rooms feature pillow top mattresses, free wireless internet and 48 inch flat-panel Smart TVs. Every room is also outfitted with easy to use climate control (heat and air-conditioning) and stocked with a fridge and microwave. In addition, you'll enjoy important, everyday items like an iron and hair dryer, an ergonomic workspace, and domestic comforts like a coffee/tea maker. Choose a room to suit your needs and budget and book with us today! ... more   less 

Additional Information about BEST WESTERN PLUS Ottawa City Centre

Address: 1274 Carling Avenue, Ottawa, Ontario K1Z 7K8, Canada (Formerly BEST WESTERN PLUS Macies Hotel)
Region: Canada > Ontario > Ottawa
Price Range: ₹ 6,675 - ₹ 11,618 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Ottawa City Centre 3.5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Priceline and Best Western so you can book your BEST WESTERN PLUS Ottawa City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ottawa
Ottawa Best Western
Hotel Style:
#6 Green Hotel in Ottawa
#18 Family Hotel in Ottawa
#24 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Ottawa City Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Ottawa City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apparently the new renovated suites are the best!”
 of 5 bubbles Traveler19912017, 25 Feb 2017 | Read review
“We had a room on the ground floor and it was very quiet”
 of 5 bubbles drountree, 3 Jan 2017 | Read review
“All the rooms are good choices”
 of 5 bubbles LLUBIN, 29 Dec 2016 | Read review
“3rd floor room was great”
 of 5 bubbles KarenE3A, 19 Dec 2016 | Read review
“We stayed on the 4th floor, were very happy with our room.”
 of 5 bubbles OuizeeB, 13 Nov 2016 | Read review
5 of 5