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Best Western Plus Ottawa City Centre

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1274 Carling Ave, Ottawa, Ontario K1Z 7K8 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$ 135
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (28)
Room & Suite (332)
Dining (60)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 76 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Our Ottawa accommodations are comfortable, tastefully-decorated and complete with just the kind of convenient in-room amenities we know our guests deserve. All of our rooms feature pillow top mattresses, free wireless internet and 48 inch flat-panel Smart TVs. Every room is also outfitted with easy to use climate control (heat and air-conditioning) and stocked with a fridge and microwave. In addition, you'll enjoy important, everyday items like an iron and hair dryer, an ergonomic workspace, and domestic comforts like a coffee/tea maker. Choose a room to suit your needs and budget and book with us today!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Restaurant
Breakfast available
Vending machine
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, French, Spanish, Chinese and 2 more
Hotel links
Special Offer:$25 Gift Card Promotion

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
22Restaurantswithin 1 km
0Attractionswithin 1 km
852Reviews12Q+A75Room tips
Traveller rating
  • 334
  • 325
  • 120
  • 45
  • 28
Time of year
Traveller type
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Popular mentions
Jason H wrote a review 21 Apr
1 contribution
Conveniently located easy access to highways and downtown just minutes away. The rooms are clean, well appointed and inviting. Prices are very reasonable, and the food is outstanding - in quality, taste and presentation - the Seafood Linguini is so flavourful one would think one was on an Italian coast. Covid protocols are strictly enforced, yet that never interferes with the friendly, courteous and professional service from all the staff. Mine was a work-related week-log stay and I would definitely book here again when coming to Ottawa.
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Date of stay: April 2021
Location
Cleanliness
Service
Helpful
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded yesterday
Dear jayco76, I appreciate you taking the time to post a marvelous review of your stay! I don't know where to begin in acknowledging all of the fabulous comments about your experience. From the friendly, courteous and professional service received from the staff and how much it resonated with you, all while observing strictly enforced, Covid protocols, to make you feel safe. To the clean, well appointed, and inviting guestrooms. Our chef in Cafe 1274 takes great pride in preparing thoughtful, artfully prepared meals and will be delighted to hear how pleased you were. I cannot thank you enough for sharing all of your kind comments and we look forward to welcoming you back again soon. Cheers, Adrienne E
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judy h wrote a review Mar 2021
Ottawa, Canada7 contributions2 helpful votes
Hotel's Favourite
Without exception, every staff member I interacted with was very helpful and friendly. Check in and check out was quick and easy. The food was pretty good and prices reasonable. Everything was extremely clean. As I sat eating dinner I watched the server clean every S & P shaker, ketchup bottle, etc., whenever she took them from a table. They asked every person who came in to the restaurant to sign in and again, the pen was cleaned after each use. The room smelled fresh and clean without smelling like bleach or sanitizer. I would certainly recommend this hotel to anyone.
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Date of stay: March 2021
Value
Location
Service
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded 5 weeks ago
Dear Julieh817, Thank you for the outstanding 5 star review! Thank you for sharing in detail your experience. We have implemented enhanced cleaning protocols throughout the hotel and I am pleased it contributed to you feeling comfortable and safe. I appreciate your comments about everything from the guest room to the restaurant being extremely clean, and every staff member you met during your stay was friendly, helpful and hospitable. We look forward to welcoming you back again soon. Warm regards, Adrienne E
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Joanne M wrote a review 19 Apr
Kingston, Canada19 contributions2 helpful votes
Since I was attending one of the Ottawa hospitals, this close by hotel was exactly what we needed. It was extra Covid clean and bright. We were even allowed to check-in early without cost (probably because of availability, but who knows). We have stayed in Best Westerns across the States during our travelling days (hopefully soon to resume!) and I would say this was the cleanest BUT the only one that does NOT include a continental breakfast. It's always nice to at least pick up an apple or orange, yogurt and a tea or coffee to go. Not here though, very surprising.
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Date of stay: April 2021
Value
Cleanliness
Service
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded 3 days ago
Dear JoannemA7975HF, Thank you for taking the time to write a wonderful review of your recent stay! I appreciate your comments on how "extra Covid clean and bright " the hotel was, and the cleanliness and enhanced safety protocols, throughout the hotel added to the comfort and safety of your stay. So pleased you found the hotel conveniently located, close by the Ottawa hospitals, and that we were able to accommodate an early check in. Once again thank you, and we look forward to welcoming you back again soon. Best regards, Adrienne E
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whiterainflower wrote a review 13 Apr
Toronto, Canada1 contribution
Convenient location easy access to highway and just minutes to downtown. Spacious room, comfortable beds and pillows. Friendly staff make us feel so welcome, very clean room with a good size bathroom. Our first choice hotel whenever visiting Ottawa.
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded 1 week ago
Dear whiterainflower, Thank you for the outstanding, 100% review! We appreciate you sharing your memorable experience in detail. From the very clean, spacious, rooms with comfy mattresses and pillows, to the friendly, welcoming staff who made you feel at home. Most importantly, we are so pleased to be your first choice whenever visiting Ottawa. We look forward to welcoming you back again soon. Sincerely, Adrienne E
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NV wrote a review 5 Apr
1 contribution
I called many hotels before settling on the Best Western. Firstly because they were very clear about their covid protocol, which was reassuring, and also because the staff was so lovely, especially Ameen (I hope I spelled that right) who answered all my questions patiently and was very welcoming.
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Date of stay: April 2021Trip type: Travelled solo
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded 2 weeks ago
Dear Verroch, Thank you for the outstanding 100% rating for your recent stay. ! I appreciate your lovely comments about Ameen and how welcoming and informative he was, and that he was able to answer your questions with reassurance. We have implemented enhanced cleaning protocols due to Covid and I am pleased it contributed to your comfortable and safe stay. I hope you enjoyed your visit to Ottawa and we look forward to welcoming you back again soon. Warm regards, Adrienne E
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Previous
PRICE RANGE
US$91 - US$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western ottawa, ottawa best western
FORMERLY KNOWN AS
Best Western Plus Macies Hotel
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
121
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Frequently Asked Questions about Best Western Plus Ottawa City Centre
Which popular attractions are close to Best Western Plus Ottawa City Centre?
Nearby attractions include Spy Nation (1.0 km) and Smash Room (1.0 km).
What are some of the property amenities at Best Western Plus Ottawa City Centre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Plus Ottawa City Centre?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Best Western Plus Ottawa City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Ottawa City Centre?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Ottawa City Centre?
Conveniently located restaurants include Bowman's Bar & Grill, Cabana Restaurant, and House Of Lasagna.
Are there opportunities to exercise at Best Western Plus Ottawa City Centre?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Ottawa City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Ottawa City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Ottawa City Centre?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Filipino, and Tamil.
Are there any historical sites close to Best Western Plus Ottawa City Centre?
Many travellers enjoy visiting Parliament Hill and Buildings (5.0 km), Rideau Hall (7.2 km), and Laurier House National Historic Site (6.3 km).