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Best Western Plus Ottawa Downtown Suites

Expedia.comUS$ 153*
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#9 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 181*
US$ 153*
US$ 181*
US$ 153*
US$ 181*
US$ 153*
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Best Western Plus Ottawa Downtown Suites
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1,403 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Ottawa Downtown Suites
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Showing 1,188: English reviews
Reviewed 27 May 2016

Excellent location downtown Ottawa, close to restaurants and attractions. Gitano, Sherri and Jessica, in the front desk, were very attentive and knowledgeable helping us find out about the area. Breakfast is simple and good, plenty to eat. The room overall and bathroom are clean, but the carpets are not, they need a good cleaning. I would go back.

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Helpful?
Thank Ruth F
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Ruth F, Thank you very much for sharing your review. We always appreciate hearing from our guests. We are thrilled that you enjoyed your stay and that our staff at the Front Desk were so helpful. They will be happy to know that they made a difference in your stay! Thank you again and we look forward to welcoming...

Toronto, Canada
Reviewed 27 May 2016

I booked and stayed in the hotel for 1 night during the Canada Victoria long weekend. Here is my review if my entire experience with this hotel from making reservation to checking-in the hotel. Reservation: When I called the BW reservation center to book this hotel, I specifically told them I will have 5 people (3 adults and 2 kids)....

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Helpful?
Thank Kermit099
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear edwong1, Thank you very much for posting a thorough review of your stay on Trip Advisor. It sounds like your stay did not start off in the best way but it ended on a positive note. We are terribly sorry for the challenges that you encounted with your room selection when you arrived at the hotel. Please rest assured...

Vancouver, Washington
Reviewed 26 May 2016

The location was very good convenient to downtown. Long walking distance to Parliament buildings. The cover page is deceiving though. I thought we might be near water because of the photo but we not over the canal. There was no view of the water from our suite even though the desk clerk said our view would be looking at the...

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Helpful?
Thank 621uye
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear 621uye, Thank you very much for taking the time to share a review on Trip Advisor. We always appreciate hearing from our guests. We're sorry for the confusion regarding the photograhs online and your room selection when you arrived at the hotel. That is something that we will look into. I'm sorry that you were told about canal views...

Toronto, Canada
Reviewed 26 May 2016

Best Western is a convenience place in the walking distance to downtown Ottawa. rooms are very clean, pillows are so comfy. Staff at the reception are so friendly and pleasant to deal with. Their breakfast is so delicious and it's included in the price. I like the fact that you have a mini fridge in the room. Best Western is...

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Helpful?
Thank nels0n12
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear nelson12, Thank you very much for taking the time to share a review! We are so thrilled that you enjoyed your time with us and that our staff so accommodating. It sounds like your whole experience was a positive one and we appreciate your loyalty. We look forward to seeing you again. Regards, Andrew Busing Front Office Manager.

Reviewed 26 May 2016 via mobile

Location is nice and rooms are very comfortable. We booked a 2 double beds room but we got a single bed and a crib for child. We were coming from a long trip so realized it much later. We reached late on long weekend so parking garage was full. Had to park 5mins away but it was ok. Breakfast is...

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Helpful?
Thank HALISAB1234
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear HALISAB1234, We appreciate you taking the time to share your review on Trip Advisor. We always appreciate hearing feedback from our guests. We're sorry that there was some confusion with your room selection. We hope it did not take away from your overall experience. We look forward to seeing you again. Regards, Andrew Busing Front Office Manager

Ottawa, Canada
Reviewed 25 May 2016

A convenience place in the walking distance to the Greyhound bus station and the center of Ottawa, walking distance to Parlament. Nice room with microwave and etc. Though few restaurant nearby, one may walk to the downtown to have eat.

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Helpful?
Thank lemingc
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear leamingc, Thank you very much for taking the time to share a review on Trip Advisor. We always appreciate hearing from our guests. We are happy to hear that you enjoyed your stay with us. We hope that you will come back and join us again soon. Regards, Andrew Busing Front Office Manager

Reviewed 25 May 2016

We stayed here last week for 2 nights. Friendliest and most accomodating front desk ever. Beds are so comfy and rooms are so quiet. Very walkable to local restaurants. We love the proximity to Bank & Elgin Streets & downtown. Breakfast is busy but very efficient. Parking is tight but on site. This is our "go to hotel " in...

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Helpful?
Thank Dian N
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Dian N, Wow! What a compliment! Thank you very much for sharing your thoughts on Trip Advisor. Our team will be thrilled to hear that they had a positive impact on your stay. It's wonderful to hear that you enjoyed our hotel and its proximity to the attractions that you wanted to see and to Carleton University to visit...

Burlington, Canada
Reviewed 24 May 2016

Best Western Plus Ottawa Downrown Suites is a very well located hotel. Near downtown, walking distance to Parlament, Sparks street, the By Ward Market, and shopping. A nice hotel very clean, great breakfast and well informed and pleasant receptionists.

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Helpful?
Thank blancaturcott
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Blancaturcott, Thank you very much for sharing your review. We appreciate that you took the time. We are happy that you enjoyed your stay and look forward to having you back soon. Regards, Andrew Busing Front Office Manager.

Montreal, Canada
Reviewed 23 May 2016

Nice older mid-sized hotel in Centretown, Ottawa. The location is perfect. You can easily walk to most sights of importance. Decor is a bit dated but the room was super clean. Very quiet, hardly any noise from hallways. Did not hear a peep from neighbours. Double beds were very comfortable. Nice bedding...lots of good quality pillows. Excellent quality towels, nice...

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Helpful?
Thank excentrus
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear excentrus, We appreciate you taking the time to post a review and for sharing your experience with the Trip Advisor Community. We are thrilled that you enjoyed your stay and enjoyed your suite and your breakfast! We look forward to welcoming you back on your next visit to Ottawa. Regards, Andrew Busing Front Office Manager

Toronto, Canada
Reviewed 22 May 2016

I got a two-double bed room. It was a nice hotel, centrally located. 2 minutes walking to bank street. 12-15 minutes walking to parliament hill. Relatively close to Chinatown and Little Italy. Parking is nice, just get $20 parking from the hotel, self park underground unlimited in and out, just swipe your room card. The breakfast was a buffet type...

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Helpful?
Thank bennydut
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear bennydut, Thank you very much for sharing a review on Trip Advisor. We very much appreciate it. We're happy that you enjoyed you time at our hotel and you enjoyed the community around us. We hope that you will come back and see us again soon. We look forward to having you. Regards, Andrew Busing Front Office Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs and waffles, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! ... more   less 

Additional Information about Best Western Plus Ottawa Downtown Suites

Address: 377 O'Connor St, Ottawa, Ontario K2P 2M2, Canada (Formerly BEST WESTERN PLUS Victoria Park Suites)
Region: Canada > Ontario > Ottawa
Price Range: ₹ 7,173 - ₹ 14,631 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Ottawa Downtown Suites 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Orbitz, Hotels.com, Best Western, Cancelon, Travelocity, Priceline, Booking.com, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Best Western Plus Ottawa Downtown Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Victoria Park Hotel Ottawa
Best Western Ottawa
Ottawa Best Western
Hotel Style:
#3 Family Hotel in Ottawa
#3 Romantic Hotel in Ottawa
#4 Green Hotel in Ottawa
#5 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Ottawa Downtown Suites staff and other travellers.
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Questions? Get answers from Best Western Plus Ottawa Downtown Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better wiev”
ejnerts, 17 Apr 2017 | Read review
“Higher floor room and south facing rooms have a good view.”
angelavvvv, 15 Apr 2017 | Read review
“I stayed on the 4th floor and found it to be quiet”
317AlanM, 29 Mar 2017 | Read review
“Avoid street view rooms and connecting rooms for noise.”
OBreadO, 18 Mar 2017 | Read review
“Room 408 overlooks Gladstone, comfy”
Born2runLondon, 6 Mar 2017 | Read review
5 of 5
Expedia.com
US$ 153* /night
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Hotwire.comUS$ 153
Orbitz.comUS$ 153
TripAdvisorUS$ 153
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Prices are for 1 room, 2 adults
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