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Holiday Inn & Suites Ottawa Kanata

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#24 of 67 Hotels in Ottawa
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Holiday Inn & Suites Ottawa Kanata
Holiday Inn & Suites Ottawa Kanata
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338 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn & Suites Ottawa Kanata
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Showing 328: English reviews
waterloo, Canada
Reviewed 12 September 2015

We stayed there on Sept. 5 2015 for our niece's wedding. It is clean, the staff is so friendly and it was quiet. The restaurant attached has AMAZING food and great prices. Would stay there again. It is close to a lot of stores which was nice.

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Helpful?
Thank Margaret T
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Margaret Thank you very much for your 5 star rating of our property! We're happy to hear that you and your family enjoyed your stay with us, and glad we were able to be a part of a special family celebration. We pride ourselves on offering a clean, comfortable hotel with incredibly friendly staff and we're so glad you...

Kingston, Ontario, Canada
Reviewed 10 September 2015

Stayed one night while in town visiting relatives. This was a last-minute booking so we didn't have much choice wrt hotel availability. Check-in was fast and staff were pleasant and polite. Being an IHG member, we upgraded to the 6th floor for a few extra dollars but had to go back to the front desk after 15 minutes to ask...

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Helpful?
Thank MommaB60
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear MommaB60 We're glad that you found your room to be comfortable during your recent stay at our hotel. As you found there will, unfortunately, be times when other hotel guests create some unwelcome noise in the hallways. We do have security scheduled on weekend overnights and during regular hours our guest experience team is monitoring the hallways to ensure...

Cary, North Carolina, USA
Reviewed 7 September 2015 via mobile

I stayed here for one night, at what was supposedly a large discounted rate. I thought that the rate was high compared to my travels elsewhere. The place was older, but had a fridge and microwave. The Internet was kind of slow. I did like the amenities that were from bath and body works. I liked the coffe machine in...

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Helpful?
1Thank Djrrossi
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Djrrossi Thank you very much for your wonderful feedback about our hotel and staff. We're glad that you were able to use our convenient location, close to the highway and a multitude of shops and restaurants, to its full advantage. We look forward to welcoming you back again when your travels bring you to the Ottawa-Kanata area again! Warm...

Reviewed 4 September 2015 via mobile

Our stay was the last of four nights on the road and this was the best place. Great staff, front and behind the scenes. The room was spotless and comfortable. It's a bit further away from downtown Ottawa but worth the drive. If you have kids, they try to go the extra mile for you. No wonder they've won awards...

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Helpful?
Thank Sun Young K
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Sun Young K Thank you so much for the wonderful review of your stay with us. It makes me so proud to hear our amazing staff being recognized by a guest. They really do try to make each guest stay comfortable and memorable! From our friendliness to our cleanliness we pride ourselves of offering service that exceeds your expectations!...

Ottawa, Ontario, Canada
Reviewed 2 September 2015 via mobile

I went there for one night with the family. We paid less than$200 for 1 night. The staff was nice and welcoming but I did find the room quite small. We had the room with 2 queen size beds. They should have a free breakfast too. Just sayin.

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Helpful?
1Thank chefmama76
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear chefmama76 We're so happy to hear that our "great staff" treated you well during your recent stay with us. We do pride our selves on the cleanliness of our hotel and look forward to passing along your great feedback to our housekeeping team! As a full service Holiday Inn we have an onsite restaurant where breakfast is available "a...

New Jersey
Reviewed 28 August 2015

This was my first stay here. Check-in and check-out was smooth. I was recognized for my platinum hotel membership status at check-in. I received two complimentary breakfast coupons for each morning. The coupon was good for up to one of my best eggs benedict breakfasts or about $13 CD. Per my profile preference my room #903 was on the upper...

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Helpful?
1Thank Tony J
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Thank you for taking the time to provide us with your feedback from your recent stay at Holiday Inn & Suites Kanata. We're so glad that our location within walking distance of over 50 shops and restaurants made your stay an enjoyable one! We look forward to welcoming you back on your next stay ; perhaps in one of our...

Gananoque, Canada
Reviewed 24 August 2015 via mobile

Stayed at this hotel last night. Great place to stay. Very convenient location if you are going to a concert. We got a suite and it was great. Room was spacious and clean. Bed was super comfy. Would definitely come again. Although for the price I think breakfast should be included even if it would be a continental.

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Helpful?
Thank mikeri14
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Thank you for your wonderful feedback on your recent hotel stay. We are pleased to know that our friendly, accommodating staff helped to make your stay an enjoyable one! Our convenient location is definitely a bonus when attending an event at Canadian Tire Centre or relaxing at the Kanata Centrum featuring over 50 shops and restaurants. We look forward to...

Halifax, Canada
Reviewed 23 August 2015

Average hotel, offering convenience, good service, and good value. Room was comfortable and adequate for a place to sleep. We didn't use the pool, however it seemed a bit small. Business Centre was convenient to obtain flight Boarding Pass. Restaurant breakfast was good - we didn't go there otherwise. Bar closed at 10. Staff were helpful and friendly. Lots of...

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Thank skysam
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

I am delighted to hear how you enjoyed your stay at The Holiday Inn & Suites Ottawa Kanata and for noticing and acknowledging our teams' commitment to delivering superlative service. We are very proud of our onsite restaurant Graffiti's Italian Eatery and I'm so glad to hear that you enjoyed your breakfast experience there! I would like to thank you...

New York City, New York
Reviewed 19 August 2015 via mobile

Not as nice as the Brookstreet, which I prefer, but not many complaints here! The only thing is the temperature control is a little weird, and I suspect it isn't working, but luckily it hasn't been too cold or too hot, just a little chilly. Another strange thing is that there are an unnecessary amount of doors in the room...

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Helpful?
Thank Holly C
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Thank you for staying with us on your recent visit to the Ottawa-Kanata area and for rating us 4 out of 5 stars because of "your overall Conference experience and our Service". My sincere apologies that the temperature in the room did not work well. ! I would like to thank you for staying with us and I do hope...

Reviewed 17 August 2015

Our stay at Holiday Inn & Suites Ottawa Kanata was amazing. The hotel is beautiful, clean and up to date. Our room was clean and exactly want we wanted. We had breakfast at the hotel and it was absolutely delicious. The staff was so nice, polite and helpful, especially a staff member named Vanessa. Overall our stay was great and...

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Helpful?
Thank hanna k
KADOttawa, General Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

I would like you thank you for such kind words regarding your stya with us here at Holiday Inn & Suites Kanata. I will surely pass on your comments to our Housekeeping team members as well as our team in Graffitti's Restaurant. I am glad you mentioned Vanessa she is a great Team member in our Guest Services dept and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We invite you to stay and experience our award winning hotel! Our friendly staff are waiting to exceed your expectations. From the signs to genuine service, from the lobby to our guest rooms - you'll see and feel the difference at Holiday Inn(R) & Suites Ottawa Kanata, a proud member of the IHG family, from the moment you arrive. Our hotel is only minutes from the Canadian Tire Centre, home to the NHL Ottawa Senators Hockey Club as well as world class concerts & events, the Bell SENSplex, Tanger Outlets, and right next door to the Kanata City Walk Centrum Retail & Entertainment District featuring over 50 exciting shops and restaurants. Enjoy movies at Landmark Cinemas, swimming at the Kanata Wave Pool, skiing at Mount Pakenham and Calabogie Peaks, and skating on the Rideau Canal, the longest skating rink in the world. With immediate easy access from highway 417, we are just a short 20 minute drive to downtown Ottawa, centrally located in the heart of Kanata, within minutes of major corporate, high technology, Department of National Defence (DND) and government offices. Enjoy the warmth and comfort that our "smoke free" guest rooms & suites provide, designed with taste and style to make you feel right at home complemented with crisp white linens, duvets, and a selection of individually marked soft and firm pillows. Our spacious Queen Suites offer the additional conveniences of a living parlour, microwave, small fridge, and a wet bar. Our Executive Level guests enjoy enhanced amenities including secured floor access and full hot or continental breakfast. Our employees are ready and able to care, inspired to take action, loving our guests every step of the way. A multi recipient of Ottawa Tourism's Star Property of the Year for exemplary guest service - our number one goal is to deliver a "Great Hotel, Guests Love"!. ... more   less 

Additional Information about Holiday Inn & Suites Ottawa Kanata

Address: 101 Kanata Avenue, Ottawa, Ontario K2T 1E6, Canada
Region: Canada > Ontario > Ottawa
Price Range: ₹ 8,705 - ₹ 11,933 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Ottawa Kanata 3*
Number of rooms: 152
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Also Known As:
Holiday Inn & Suites Ottawa Kanata Hotel Kanata
Holiday Inn And Suites Ottawa Kanata
Holiday Inn Ottawa
Holiday Inn Kanata
Holiday Inn Select Hotel
Kanata Holiday Inn
Hotel Style:
#10 Business Hotel in Ottawa
#15 Family Hotel in Ottawa
#20 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Ottawa Kanata staff and other travellers.
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Questions? Get answers from Holiday Inn & Suites Ottawa Kanata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was very nice.”
 of 5 bubbles LyndaTen, 3 Nov 2016 | Read review
“Request a room that includes free breakfast and faces the Centrum”
 of 5 bubbles SallyC179, 17 Oct 2016 | Read review
“I really liked the suite because it was so roomy. From what I saw of the other hotel rooms they were less spacious but lovely and clean.”
 of 5 bubbles 6162, 16 Oct 2016 | Read review
“Not room 825 anything else”
 of 5 bubbles ryandN8763TY, 5 Sep 2016 | Read review
“shop around in the area! try the Marriot next door”
 of 5 bubbles CarolandIra, 14 Aug 2016 | Read review
5 of 5