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24/12/2017 25/12/2017
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    Holiday Inn Express & Suites Ottawa West - Nepean

    2055 Robertson Rd, Ottawa, Ontario K2H 5Y9, Canada
    011 91 124 455 1263
    Hotel website
    Lowest prices for your stay
    24/12/2017 25/12/2017
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    Savings alert: 13% below average rate

    The price you found is 13% lower than this hotel's average rate of US$ 136/night.

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    US$ 131
    US$ 118
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    Traveller (49)
    Room & Suite (44)
    Dining (5)
    • Excellent51%
    • Very good37%
    • Average6%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    2.5 Star Hotel
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Write a Review
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    Reviews (265)
    Traveller rating
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    1 - 5 of 252 reviews

    Reviewed 2 weeks ago

    The check in process was quick and easy. The employee checking us in was very friendly and efficient. I believe her name was Amanda. Kudos! When we got to the room it was clean and very spacious. Definitely more spacious than most of the HI...More

    Thank Leamer
    Response from Diana P, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 1 week ago

    Dear Leamer, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Ottawa-West Nepean. I would like to start by apologizing to you for the unacceptable attitude you faced during check-out. We strive...More

    Hotel's Favourite
    Reviewed 26 July 2017 via mobile

    This hotel on Robertson Road in the West end is a great place to stay and value for your money. As I had stayed here several years ago, I was happy to return. Check in was fast; efficient with a friendly, knowledgeable desk clerk. The...More

    1  Thank Atlantic96
    Response from Jenna M, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 27 July 2017

    Hi Atlantic96, This was so absolutely nice to read! Thank you very much for sharing a detailed review on your experience with us. We look forward to welcoming you back soon. Regards, Jenna MacLeod General Manager

    Reviewed 23 October 2017 via mobile

    I should have requested a room that was not inter connected. This is a lesson I seem to never learn. Late at night, when just drifting off to sleep, the guy in the adjoining room comes back and makes a phone call to de brief...More

    Thank escape_the_norm
    Response from Diana P, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 24 October 2017

    Hello Escape the Norm, thank you very much for your review & we sincerely apologize that your sleep was interrupted by another guest. We are very glad to hear that otherwise you enjoyed the hotel, the complimentary breakfast, great staff & free parking. Please note...More

    Reviewed 21 October 2017

    Really........... I could not believe it. Had I known I would have walked out to the front desk and made my own and saved myself $2.25. Never have I ever had to pay separately for coffee or juice at a breakfast buffet. All staff were...More

    Thank NavanRob
    Response from Diana P, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 22 October 2017

    Hello NavanRob, our hotel doesn't charge for coffee or juice nor do we have a park beside the hotel. I think you may have mistook our hotel for another property. Thank you, Diana

    Reviewed 9 October 2017 via mobile

    I do believe all the good reviews and so should you. However, if they try and stick you in room 211 run the other way. From the carpet that badly needs to be cleaned/replaced to the 'tomato soup' stain on the chair in the front...More

    Thank bart2002
    Response from Diana P, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 12 October 2017

    Hello Bart, I sincerely apologize for the poor condition of room # 211, this is not up to our usual standards. Thank you for taking the time to speak with me and as discussed we will look into these issues and take action to have...More

    Best Western Plus Ottawa Kanata Hotel & Conference Centre
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Tennis Court
    • Price range
    • US$ 123 - US$ 205 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Family Hotel in Ottawa
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    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 115
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your Holiday Inn Express & Suites Ottawa West - Nepean reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Ottawa
    • Also Known As
    • Holiday Inn Express Hotel And Suites Nepean
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    Traveller (49)
    Room & Suite (44)
    Dining (5)
    Pool & Beach (2)
    Hotel & Grounds (28)
    Bathroom (9)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    25 November 2017|
    AnswerShow all 3 answers
    Response from Diana P | Property representative |
    The hotel is not within walking distance to downtown, however if you walk 6 minutes to the Scotiabank on Robertson Road and take the # 97 bus downtown to Mackenzie King 1A, it is then an 11 minute walk to the Rideau Centre... More
    Timothy A
    17 August 2016|
    Response from Gutch2 | Reviewed this property |
    If my memory is correct I believe it starts at 6 a.m. Perhaps check the hotel website for a better answer.
    Room Tips
    "The suites are very nice"
    Read review
    "If possible negotiate a suite which have bedroom living room and kitchenette"
    Read review
    "Depends on season"
    Read review
    "Suites are a fantastic size"
    Read review
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