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Hilton Garden Inn Ottawa Downtown

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361 Queen Street, Ottawa, Ontario K1R 0C7 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (68)
Room & Suite (65)
Dining (23)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Ottawa Downtown
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 76 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
The Hilton Garden Inn Ottawa Downtown hotel, conveniently situated in downtown Ottawa with easy access to many points of interest including festival venues, Parliament Hill, ByWard Market, Canada War Museum and much more. Enjoy a range of thoughtful amenities during your stay with all stylish guest room featuring mini-fridge, microwave, wired & wireless high speed internet access and large 47" flat screen TV. Additional features include a complimentary fitness center, heated indoor pool, evening room service and a 24-hour Pavilion Pantry® for snack items and sundries. Grab a delicious breakfast, lunch or dinner and a crafted cocktail or local beer at Tulip restaurant and lounge.
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Room & Suite (65)65
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Kids stay free
Children's television networks
Car park
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Wine / champagne
Vending machine
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Convenience store
Currency exchange
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Seating area
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French
137Reviews4Q+A7Room tips
Traveller rating
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  • 14
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Popular mentions
Verona H wrote a review Mar 2021
2 contributions
Very satisfied. We had our 55 pounds dog with us they are super pet friendly, excellent breakfast, restaurant is also pet friendly , walking distance for everything, extremely satisfied, would recommend to everyone
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Dan Fernandez, Marketing at Hilton Garden Inn Ottawa Downtown
Responded 2 weeks ago
Dear Verona H, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our pet-friendly accommodations and location while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Wayne Day General Manager
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jays201517 wrote a review Mar 2021
Toronto, Canada106 contributions38 helpful votes
We stayed here for a couple of days and found it to be overall pretty good. The food was good, the staff friendly,(Hilton staff, not to be confused with all the extra security staff), and the location was pretty good as well and within walking distance to most attractions.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Dan Fernandez, Marketing at Hilton Garden Inn Ottawa Downtown
Responded 3 weeks ago
Dear jays201517, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Wayne Day General Manager
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glitzy79 wrote a review Mar 2021
montreal10 contributions14 helpful votes
It’s my 3rd visit here. Why? Yes, the rooms are nice, great location, friendly staff...but, I come here for the veggighetti (zucchini pasta) on their menu. It’s what I look forward to every year. Kudos to the chef! And, if you’re lucky enough to catch Mike at the breakfast bar making omelettes, you’re in for a treat! He’s on fire! Nicole at Tulip is amazing! She’s makes a serious frozen margarita! Brava!! See you next year!
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Date of stay: March 2021Trip type: Travelled with family
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Response from Concord Hospitality, Marketing at Hilton Garden Inn Ottawa Downtown
Responded 2 Mar 2021
Dear glitzy79, Welcome back! I’m delighted to hear that you have enjoyed your stays. We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest and are humbled to be your hotel of choice in the area. Best, Wayne Day General Manager
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Ashley M wrote a review Nov 2020
1 contribution
Dear consumer, please be advised and read the following statement accordingly prior to booking any accommodations under this establishment. In the tail end of the covid epidemic, with attempts of supporting small businesses a four person bubble group of friends “attempted” to get together in a covid friendly city organized event. After this event concluded we returned to the Hilton Inn Establishment that we paid our well earned dollars, while upto this point have been fighting frontline as essential workers during the last eight months for our first getaway to see close friends until our night was abruptly brought to a halt at 748 pm due to volume and complaints. I would be dishonest to not paint this picture appropriately therefore will state full disclosure 6 friends, 3 of which being mothers of young toddlers, were disrespectfully eating their mcChicken burgers in such a loud dicebal that the Ottawa police were dispatched to deal with the situation because the manager Chris had his ego so painfully hurt that taxpayers dollars had to spent with dealing with such a raucus. Therefore to anyone who is willing to spend their money at the Hilton please think twice as they are a disgrace to anyone trying to support the economy let alone show any respect to their consumer who in such a time should be thankful that are even attempting to show their support.. and to a Chris, the manager of the Hilton garden inn at 361 queen street in Ottawa, you are a disgrace to the hospitality industry and should reconsider future endeavours until understanding that your job is reliant on your patrons. Respectfully yours and to never recommend to others again, Canadian consumers.
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Date of stay: November 2020Trip type: Travelled with friends
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Response from Concord Hospitality, Marketing at Hilton Garden Inn Ottawa Downtown
Responded 30 Nov 2020
Dear I2945ZUashleym, We do our best to advise all our guests of hotel etiquette in an effort to provide everyone with a quiet and comfortable stay. I'm sorry if this was not hospitably communicated to you. We appreciate your time in sharing a view and have been in contact with you regarding your visit. Sincerely, Wayne Day General Manager
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Jay A wrote a review Nov 2020
Toronto, Canada136 contributions123 helpful votes
Stayed for one night in the summer with friends. Perfect stay within walking distance to downtown attractions, restaurants and activities. Really nice staff, breakfast was clean and take away only. Rooms clean and spacious. Will stay again.
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Date of stay: July 2020
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Concord Hospitality, Marketing at Hilton Garden Inn Ottawa Downtown
Responded 12 Nov 2020
Dear 290jaya, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our great location and friendly service. Your remarks serve as an encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and we look forward to your return. Best, Wayne Day General Manager
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PRICE RANGE
US$106 - US$163 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
175
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Frequently Asked Questions about Hilton Garden Inn Ottawa Downtown
Which popular attractions are close to Hilton Garden Inn Ottawa Downtown?
Nearby attractions include Bank of Canada Museum (0.5 km), Supreme Court of Canada (0.4 km), and St Andrew's Church (0.3 km).
What are some of the property amenities at Hilton Garden Inn Ottawa Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Ottawa Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Ottawa Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Ottawa Downtown?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Ottawa Downtown?
Conveniently located restaurants include Bâton Rouge Steakhouse & Bar, Gooney's Sandwich Works, and Spin Kitchen and Bar.
Are there opportunities to exercise at Hilton Garden Inn Ottawa Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hilton Garden Inn Ottawa Downtown located near the city centre?
Yes, it is 0.9 km away from the centre of Ottawa.
Are any cleaning services offered at Hilton Garden Inn Ottawa Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Ottawa Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Ottawa Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.