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Holiday Inn Express Hotel & Suites Ottawa Airport

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2881 Gibford Dr, Ottawa, Ontario K1V 2L9 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$ 125
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Free cancellation until 17/09/21
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (71)
Room & Suite (29)
Dining (4)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Hotel & Suites Ottawa Airport
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 76 hotels in Ottawa
Location
Cleanliness
Service
Value
Ottawa Airport Hotel Offers a Free Airport Shuttle From 5 AM-11 PM Located right outside Ottawa near Ottawa Macdonald-Cartier International Airport, the Holiday Inn Express Ottawa Airport is a great place to begin your Canadian vacation. With close proximity to Ottawa s biggest leisure and business attractions, you will find a comfortable stay at an affordable price. For the business traveler, our Ottawa hotel is just a few kilometers away from Centurion Conference and Event Center. You can also get to the heart of downtown Ottawa quickly and easily, as it is just twelve kilometers from our airport hotel. Ottawa s information technology industry is right at your fingertips with businesses such as Black Coral and Apple Canada within ten kilometers of our hotel near Ottawa International. Ottawa s many tourist attractions are all located within a short distance of our hotel near Ottawa airport. Parliament Hill is just 12 kilometers away, in the heart of downtown Ottawa. A little further away from our Ottawa airport hotel is Mont Cascades. This mountain offers skiing in the winter and hiking trails in the summer. During your stay at our hotel near Ottawa International, you can take advantage of the indoor heated pool & whirlpool spa and the free Internet access. Come Stay Smart with us at the new Ottawa airport hotel and see what Ottawa has to offer.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, French, Hindi
496Reviews15Q+A75Room tips
Traveller rating
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Popular mentions
cassandracop wrote a review Oct 2020
Richmond, Canada108 contributions50 helpful votes
+1
Flew from Vancouver to Ottawa to pick up my son and booked one night stay. Very impressed with the room. Very clean and and staff was very friendly. Loved the cabinets and lighting. Keurig coffee maker and loved the built in night light in the washroom.
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Date of stay: October 2020Trip type: Travelled with family
2 Helpful votes
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Response from Anu Sohal, Owner at Holiday Inn Express Hotel & Suites Ottawa Airport
Responded 11 Oct 2020
Thank you for taking the time to tell us about your experience at Holiday Inn Express. We're delighted to hear you enjoyed your recent stay with us! Thank you for the great feedback and we hope that you will give us the opportunity to serve you again in the future.
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NurseMP wrote a review Aug 2020
Burlington, Canada147 contributions88 helpful votes
We had a reservation booked since early July 2020. We arrived at the hotel to a sign that said the hotel was closed but our reservation would be honoured at the Hampton Inn next door. It was. These hotels are two different brands- IHG and Hilton, so we were surprised that the reservation was honoured. The Hampton staff told us that the owner has 3 hotels in this plaza (2 of the Hilton brand & this Holiday Inn Express) and they only keep as many hotels open as they can fill during Covid. We were upset that they didn’t notify us ahead of time.
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Date of stay: August 2020Trip type: Travelled with family
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Response from IHG Service, Owner at Holiday Inn Express Hotel & Suites Ottawa Airport
Responded 13 Sep 2020
Hello NurseMP, Thanks for choosing to stay with us among your many lodging options. We also appreciate your candid remarks. While I understand your dismay learning about our hotel’s closed status, I am happy that they accepted your accommodation at one of our owner’s hotels. I recognize that being informed ahead of time could have set proper expectations. Trust that we’re always looking out for our guests’ best interests, and we will immediately share your remarks to our hotel’s executive management for improvements on our amenities and services. I’ve also sent you a private message that should now be in your inbox discussing your stay further. Best, Kenneth F. Case Manager IHGService
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Jordan H wrote a review Mar 2020
Perth, Canada54 contributions17 helpful votes
We had a really unpleasant stay. We were having a night away from the kids so we checked in and stashed our bags in the room and went out for the night when we got back at around 11 we were upset to find the bedding looked like it hadn’t been changed in a while and the shower dirty and shower head full of calcium build up. After many unsuccessful attempts to get ahold of front desk staff I went to the front desk and couldn’t find anyone. My wife and I slept on top of the bedding in our clothes. I brought the issue up and with the help of the staff they were able to help bring our trust back and we will try the hotel again another time when they aren’t doing Reno’s. Bad stay but at least the staff was able to make it up to us and apologized thank you.
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Date of stay: February 2020Trip type: Travelled as a couple
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Response from GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport
Responded 4 Mar 2020
Thank you for taking the time to tell us about your experience at Holiday Inn Express. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible for our guests, and we appreciate that you brought your experience to our attention. We take feedback very seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
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621tracyr wrote a review Feb 2020
Komoka, Canada30 contributions10 helpful votes
We ended up at the Holiday Inn after the Hampton Inn in the same complex couldn’t honour our reservation. The hotel was under renovation. The floor was being tiled in front of the front desk. And that guy was not going to move. I checked in with him literally under my feet. Upon check-in we were told that breakfast service was not up and running and we would have to go across the parking lot back to the Hampton for breakfast. The rooms were clean and typical. The bed was ridiculously hard and it felt like I had slept on a concrete slab. The pool area was really small and there weren’t any towels. We asked at the front desk for a replenishment twice but they never arrived. We ended up taking the last two from the gym so who knows if they ever were restocked. The parking lot was disgraceful. Knowing that your guests have to cut through it on foot for breakfast you’d think they’d put some sand or salt down. Also, the accessible parking spots were being used for snow piling.
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Date of stay: February 2020Trip type: Travelled with family
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Response from GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport
Responded 13 Feb 2020
Thank you for choosing Holiday Inn Express. We appreciate you taking the time to tell us about your experience at our hotel. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible for our guests, and we appreciate that you brought your experience to our attention. We take feedback very seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
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Tabelyne wrote a review Feb 2020
Montreal, Canada59 contributions13 helpful votes
Fair nothing more. Front desk not friendly or overly courteous; breakfast not included and expensive. Room decent size, not close to any shopping. Getting taxis services to and from the hotel was very rapid.
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Date of stay: January 2020
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Response from GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport
Responded 10 Feb 2020
Thank you for taking the time to tell us about your experience at Holiday Inn Express. I would like to start by apologizing to you for not meeting your expectations.We strive to make each stay as pleasant and comfortable as possible for our guests, and we appreciate that you brought your experience to our attention. We take feedback very seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
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PRICE RANGE
US$78 - US$140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites ottawa airport, holiday inn express ottawa, holiday inn ottawa
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
91
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Frequently Asked Questions about Holiday Inn Express Hotel & Suites Ottawa Airport
What are some of the property amenities at Holiday Inn Express Hotel & Suites Ottawa Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Hotel & Suites Ottawa Airport?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Express Hotel & Suites Ottawa Airport?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Holiday Inn Express Hotel & Suites Ottawa Airport?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Hotel & Suites Ottawa Airport?
Conveniently located restaurants include Lone Star Texas Grill, Pizza Lovers, and A&W Canada.
Are there opportunities to exercise at Holiday Inn Express Hotel & Suites Ottawa Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express Hotel & Suites Ottawa Airport have an airport shuttle?
Yes, Holiday Inn Express Hotel & Suites Ottawa Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express Hotel & Suites Ottawa Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Hotel & Suites Ottawa Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express Hotel & Suites Ottawa Airport?
The staff speaks multiple languages, including English, French, and Hindi.
Are there any historical sites close to Holiday Inn Express Hotel & Suites Ottawa Airport?
Many travellers enjoy visiting Parliament Hill and Buildings (9.4 km), Rideau Hall (11.4 km), and Laurier House National Historic Site (9.4 km).