We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/10/2017 31/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Charles Hotel

    209 Queen Street | Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
    Save
    Lowest prices for your stay
    30/10/2017Check In 31/10/2017Check Out
    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
    US$ 143
    View Deal
    Traveller (158)
    Room & Suite (153)
    Dining (45)
    Shaw Club Hotel
    951 reviews
    #3 of 15 hotels in Niagara-on-the-Lake
     
    Prince of Wales
    1,748 reviews
    #4 of 15 hotels in Niagara-on-the-Lake
     
    Harbour House Hotel
    1,222 reviews
    #1 of 15 hotels in Niagara-on-the-Lake
     
    Oban Inn, Spa and Restaurant
    592 reviews
    #10 of 15 hotels in Niagara-on-the-Lake
     
    Overview
    • Excellent67%
    • Very good19%
    • Average8%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “safari room” (21 reviews)
    “hob nob” (20 reviews)
    “newark room” (17 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Laundry Service
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Shaw Club Hotel
    951 reviews
    #3 of 15 hotels in Niagara-on-the-Lake
     
    Prince of Wales
    1,748 reviews
    #4 of 15 hotels in Niagara-on-the-Lake
     
    Harbour House Hotel
    1,222 reviews
    #1 of 15 hotels in Niagara-on-the-Lake
     
    Oban Inn, Spa and Restaurant
    592 reviews
    #10 of 15 hotels in Niagara-on-the-Lake
     
    Rooms
    30 Oct31 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$ 143.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Niagara-on-the-Lake hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "81ec46b66c444be1a2acbe1f1712d9e6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":483813,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[39690109],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":10,"year":2017},"checkout":{"day":31,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":143,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"81ec46b66c444be1a2acbe1f1712d9e6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":143,"lowestMetaPrice":143,"additionalPartner":false,"highestMetaPriceDisplay":143,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":143,"lowestMetaPrice":143,"highestMetaPriceDisplay":143,"hotelName":"The Charles Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgxZWM0NmI2NmM0NDRiZTFhMmFjYmUxZjE3MTJkOWU2IiwiQUlLIjoiZTU1YTJmZjM2Njk2NGE3MjhjNDNjNmY3MmZhZDU1NWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/10/2017", "checkOut": "31/10/2017", "lowestPrice": "US$ 143", "hasDates": true, "hacComplete": false, "contentIdMappings": {"39690109":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (412)
    There are newer reviews for The Charles Hotel
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    131 - 135 of 407 reviews

    Reviewed 14 August 2015

    Fourth time staying here... we stayed in the Richardson Room this time and would book it again. We enjoyed the balcony and outdoor space this room had to offer. We couldn't get the fireplace to work even with instructions hand written out for us... I'm...More

    Thank Marie-knows-best
    Response from Jennifer D, Guest Relations Manager at The Charles HotelResponded 4 October 2015

    Dear "Marie-knows-best", thank you so much for your review! I have to agree with you, the Richardson Room (#4) is beautiful and is actually my personal favourite!! I am sorry to hear that fireplace would not work, I will have it looked at right away....More

    Reviewed 13 August 2015

    We like the restaurant in the Charles - which I have reviewed before, so we thought we should stay there on our last trip. We stayed in the sunflower room - which was so small we could not actually keep our suitcases in the room...More

    1  Thank Blackryder-Toronto
    Response from Jennifer D, Guest Relations Manager at The Charles HotelResponded 4 October 2015

    Dear "BlackRyder Toronto", thank you for your review. I am thrilled to hear that HobNob brought you back to us! Please do not hesitate to contact me directly if you would like to join us overnight again. We do offer four different room types ranging...More

    Reviewed 4 August 2015 via mobile

    This is our fourth visit in four years. Charming hotel , superb staff and well appointed rooms Room is always ready when we arrive at 3 pm which is nice. This year we requested room 8 which is on the main floor with a private...More

    2  Thank watsonnat
    Response from Jennifer D, Guest Relations Manager at The Charles HotelResponded 4 October 2015

    Dear "Watsonnat", thank you for taking the time to reflect on your stay. I must agree, the Shepherd's is fantastic and one of my personal favourites! I am pleased to say that most of our staff have been with us for years (myself for 6)...More

    Reviewed 31 July 2015

    The Charles is a great historic hotel with very gentil athmosphere. Location is directly on main road, but not too noisy during the night. Walking distance to many shops, & restaurants. We booked a Deluxe room and were given the Safari Loft: Very stylish comfortable...More

    Thank Fernweh3
    Reviewed 30 July 2015

    We stayed at the Charles Hotel in July 2015. The hotel was located in a peaceful part of town (there was no traffic even at rush hour) and the staff were really helpful and friendly. The breakfast, although a bit on the pricey side, was...More

    Thank Hallsga
    Shaw Club Hotel
    951 reviews
    #3 of 15 hotels in Niagara-on-the-Lake
     
    Prince of Wales
    1,748 reviews
    #4 of 15 hotels in Niagara-on-the-Lake
     
    Harbour House Hotel
    1,222 reviews
    #1 of 15 hotels in Niagara-on-the-Lake
     
    Oban Inn, Spa and Restaurant
    592 reviews
    #10 of 15 hotels in Niagara-on-the-Lake
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 140 - US$ 257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Niagara-on-the-Lake
    • #8 Luxury Hotel in Niagara-on-the-Lake
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 12
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline and Hotwire so you can book your The Charles Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Niagara-on-the-Lake
    • Also Known As
    • The Charles Hotel Niagara-On-The-Lake
    Add Photo Photos
    Traveller (158)
    Room & Suite (153)
    Dining (45)
    Hotel & Grounds (163)
    Bathroom (7)
    Nearby
    Harbour House Hotel
    1,222 reviews
    1.08 km away
     
    Shaw Club Hotel
    951 reviews
    .93 km away
     
    Oban Inn, Spa and Restaurant
    592 reviews
    .30 km away
     
    Prince of Wales
    1,748 reviews
    .66 km away
     
    Nearby Restaurants
    Il Gelato di Carlotta
    800 reviews
    .46 km away
    Nina Gelateria & Pastry Shop
    505 reviews
    .52 km away
    Treadwell
    1,580 reviews
    .30 km away
    Hob Nob Restaurant
    1,167 reviews
    .01 km away
    Nearby Attractions
    Royal George Theatre
    96 reviews
    .38 km away
    Edward Spera Art Gallery
    51 reviews
    .24 km away
    Il Gelato di Carlotta
    27 reviews
    .46 km away
    Fort Mississauga
    52 reviews
    .39 km away
    Ask a question
    Questions & Answers
    Darlene S
    30 May 2017|
    AnswerShow all 4 answers
    Response from Jennifer D | Property representative |
    Hi "Darlene S". Yes, I am pleased to say that all of our guest rooms are air conditioned.
    0
    Votes
    j_daise
    23 November 2016|
    AnswerShow all 5 answers
    Response from VancouverElizabeth | Reviewed this property |
    Probably not. With a young infant I would look at a Hotel in the area. The Charles is an Inn. Excellent property but likely awkward for young children to stay in.
    1
    Vote
    Room Tips
    "Sits right on the corner of the oldest golf course (9 holes) in North America."
    Read review
    "Balcony access is best. Small rooms are below average."
    Read review
    "Don't be fooled by their website. There are no good rooms at this hotel - they are all in need of serious..."
    Read review
    "Best to book a room in the main house. The hotel is not good for those with mobility problems. Recommend the..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing