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Traveller (171)
Room & Suite (166)
Dining (45)
Overview
  • Excellent67%
  • Very good18%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“safari room”(21 reviews)
“hob nob”(21 reviews)
“library room”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (439)
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434 results
Traveller rating
284
77
38
19
16
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LanguageEnglish
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284
77
38
19
16
Show reviews that mention
All reviewssafari roomhob noblibrary roomdaisy roomsunflower roomprivate verandamy husband and ifrench press coffeefresh coat of paintcharming hotelrain showerqueen streetfirst floorgolf clubglass of wineold world charmlarge bathroom
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1 - 5 of 434 reviews
Reviewed 4 days ago

We had dinner here 10 years ago in the restaurant, The Hob Nob, and returned in June of this year. Nothing had changed. Still elegant atmosphere, an interesting menu and fine service. It was another great experience to equal the fantastic theater offerings of the...More

Thank donster13
Reviewed 4 days ago

We stayed at the Charles Inn for our anniversary week-end in Niagara-on-the lake. The building, especially the exterior appears very neglected. It could use a coat of paint at the very least. I understand that the building is from the 1800's but it is looking...More

Thank Lia306090
Reviewed 1 week ago

Dining was fabulous - the food was outstanding! Our room was very nice, we had a couple of blips with the room but the staff took care of it immediately! Service and attention was top notch! Would absolutely recommend anyone to enjoy this experience so...More

Thank Diane O
Reviewed 5 weeks ago via mobile

From the moment of checked in we knew this was going to be a great experience. The Charles Inn is an exceptional property. A historic home rich in history, but completely updated to meet the needs of today's customers. The staff were welcoming, friendly and...More

1  Thank VancouverElizabeth
Response from Jennifer D, Front Office Manager at The Charles HotelResponded 4 weeks ago

Thank you "VancouverElizabeth" for not only joining at The Charles Hotel, but for the absolutely lovely review! I am very lucky to work with such an amazing group of people in such a wonderfully restored historic home full of character. Our door is always open...More

Reviewed 9 July 2018 via mobile

Historic. Reminds you of New Orleans. Staff is super helpful and informative. Bonus was the free shuttle. Super close to shopping - walkable. Wish we would have eaten dinner there instead of at Peller Estates. Breakfast on the veranda was excellent.

Thank Tina B
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Laundry Service
Shuttle Bus Service
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 191 - US$ 268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Niagara-on-the-Lake
#8 Luxury Hotel in Niagara-on-the-Lake
Room types
Non-Smoking Rooms
Details
Price range
US$ 191 - US$ 268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Niagara-on-the-Lake
#8 Luxury Hotel in Niagara-on-the-Lake
Room types
Non-Smoking Rooms
Photos
Traveller (171)
Room & Suite (166)
Dining (45)
Amenities (7)
Questions & Answers
Ask a question
Darlene S
30 May 2017|
AnswerShow all 4 answers
Response from Jennifer D | Property representative |
Hi "Darlene S". Yes, I am pleased to say that all of our guest rooms are air conditioned.
0
Votes
j_daise
23 November 2016|
AnswerShow all 5 answers
Response from VancouverElizabeth | Reviewed this property |
Probably not. With a young infant I would look at a Hotel in the area. The Charles is an Inn. Excellent property but likely awkward for young children to stay in.
1
Vote
Room Tips
"Bed size and stairs! be sure you can climb"
Read review
"1Know where your room will be when you book. Book at another place. There are many better accommodations."
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"Sits right on the corner of the oldest golf course (9 holes) in North America."
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"Balcony access is best. Small rooms are below average."
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