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Harbour House Hotel

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Harbour House Hotel
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1,155 Reviews from our TripAdvisor Community

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Showing 1,143: English reviews
Reviewed 28 September 2013

Wonderful service at this small boutique hotel in NOTL. Beautifully appointed rooms and very comfortable bed. We did, however, find the room to be rather dark as the interior lighting was minimal. During the day it was quite dark in the room and at night it was impossible to read unless sitting in the bed and using the reading lamps....

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1Thank Anne9878
Jennifer D, Guest Relations Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to reflect on your stay at Harbour House Hotel. It is great to hear that you enjoyed your time in Niagara-on-the-Lake while taking in a performance at The Shaw Festival and shopping on Queen St. I am sorry to hear that you did not find our breakfast to be substantial. We often receive great...

Cambridge, Canada
Reviewed 27 September 2013

Once inside the building were pleasantly surprised. We were upgraded to a suite which was very well appointed.Included in our package was a gift certificate to Zees Restaurant a five minute walk or if you didn't want to walk there was a free shuttle available. Very enjoyable dinner. Had a great sleep bed was so comfortable I actually ended up...

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Thank puslinhpioneers
Jennifer D, Guest Relations Manager at Harbour House Hotel, responded to this review

Thank you for your review. It is great to hear that you enjoyed the upgrade to our Riverview Suite and our complimentary shuttle service to Zees Grill. I hope you are continuing to have a great night sleep on your new feather bed. I look forward to the opportunity to say hello during your next visit. Sincerely, Jennifer Dickson Guest...

Johannesburg, South Africa
Reviewed 26 September 2013

We recently returned from a 4 day break in Niagra on the Lake where we were privileged to stay at the Harbour House. This is a small boutique style Inn, with beautifully appointed rooms, each with its own fireplace, and a cosy lounge where they serve cheese and wine each evening. The personnel are warm, friendly, smiling and so helpfu.l...

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Thank 911Bev
Trenton, Canada
Reviewed 25 September 2013

My husband and I just returned from a two-night stay at the Harbour House. We made late plans to celebrate our 22nd anniversary, which this year fell on a Saturday, so we ended up booking for Sunday and Monday, as the hotel was fully booked for Saturday. It was worth the wait. I found the hotel using google which led...

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1Thank Leslie E
Jennifer D, Guest Relations Manager at Harbour House Hotel, responded to this review

Thank you very much for taking the time to write such a wonderfully detailed review! You touched on all the highlights of Niagara-on-the-Lake and Harbour House Hotel. We are very thankful to have such a wonderful team working with us. I will surely pass along your kind words. I am thrilled to hear that you enjoyed your breakfast with us...

Reviewed 24 September 2013

Service was great. They reserved restaurants and a wine tour for us months in advance. They only serve breakfast and it was a small but more than adequate buffet which is included in the price of the room. Rooms were very large and clean. The hotel is quaint and lovely. A little pricey but worth it. I would not hesitate...

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Thank Terry R
Kitchener, Canada
Reviewed 10 September 2013

My husband and I spent the weekend of Sept. 6-8th 2013 at the Harbour House for our 30th anniversary. The hotel is more like an elegant but quaint Inn with a very relaxing atmosphere and the staff are very accommodating and friendly (especially Jillian). Rooms are large and very nice. Breakfast was great! The location is perfect to walk by...

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1Thank Ann M
Jennifer D, Guest Relations Manager at Harbour House Hotel, responded to this review

Thank you for allowing Harbour House Hotel to be a part of your 30th Anniversary! I will be sure to let Gillian know of your kind words. We look forward to welcoming you back for your 31st Anniversary, if not sooner. Sincerely, Jennifer Dickson Guest Services Manager

Toronto, Canada
Reviewed 9 September 2013

We went here to celebrate a speacial occasion and had a really great time. The atmosphere was laid back but efficient - it was non intrusive but not impersonal. We took a map from the front desk and walked the wine trail. They also helped set up dinner at the Charles Inn for us - which was also great. The...

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Thank mys_terry78
Ottawa, Canada
Reviewed 8 September 2013

We stayed here for 3 nights while going to plays at the Shaw Festival and visiting wineries. We liked this hotel and the breakfast was great. Would likely stay there again. We had stayed in the Shaw Club Hotel a couple of years ago and overall prefer Harbour House. The rooms are much larger and the breakfast was better. The...

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Thank Stephen_the_traveler
Jennifer D, Guest Relations Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to reflect on your recent stay. It is great to hear that you have stayed at one of our sister properties and now tried Harbour House. Our evening shuttle service is definitely a favourite on a rainy evening. I look forward to the opportunity to say hello during your next visit. Sincerely, Jennifer Dickson...

Willoughby, Ohio
Reviewed 8 September 2013

Niagara-on-the-Lake has a whole host of quaint venues in which to rest one's body. However, one such place not to be missed is the Harbour House Inn on Melville Street. This unassuming 30 room inn offers pleasantries from check-in to check-out. The staff is ever gracious and accommodating; the rooms filled with luxurious amenities (whirlpool bath, gas fireplace, chaise lounge);...

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Thank Joyceculek
Mexico City, Mexico
Reviewed 5 September 2013 via mobile

My husband and I stayed at this gorgeous hotel after seeing a lot of good reviews here on Trip Advisor and we were definitely glad we'd picked it. Staff is the nicest ever (specially the manager Jennifer); Location is lovely and quite, walking distance from "everything"; breakfast is included and delicious; the bedroom is spacious and cosy, with nice view...

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Thank franfeliz
Jennifer D, Guest Relations Manager at Harbour House Hotel, responded to this review

Thank you so much for your kind words! I am happy to hear that you experienced all the great things that have been mentioned on Trip Advisor. We look forward to welcoming you to Harbour House Hotel again in the (hopefully) near future. Sincerely, Jennifer Dickson Guest Services Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory. ... more   less 

Additional Information about Harbour House Hotel

Address: 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: ₹ 10,587 - ₹ 22,154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Harbour Hotel
Hotel Style:
#1 Romantic Hotel in Niagara-on-the-Lake
#1 Luxury Hotel in Niagara-on-the-Lake
#1 Family Hotel in Niagara-on-the-Lake
#1 Spa Hotel in Niagara-on-the-Lake
#7 Business Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Harbour House Hotel staff and other travellers.
12 questions
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Questions? Get answers from Harbour House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 302 which looked out on the street but was very quiet. It was a good size with a full bathroom with jetted tub.”
 of 5 bubbles Face1234, 6 Mar 2017 | Read review
“Ask for a harbour view.”
 of 5 bubbles BadKtty, 25 Feb 2017 | Read review
“All rooms are large and none will disapoint”
 of 5 bubbles pmc245, 23 Feb 2017 | Read review
“Take a shower early!”
 of 5 bubbles matttG8280TJ, 21 Feb 2017 | Read review
“So far, we've always had a good room.”
 of 5 bubbles rgwhitecan, 14 Feb 2017 | Read review
5 of 5