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Prince of Wales

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Prince of Wales
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1,540 Reviews from our TripAdvisor Community

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Showing 1,519: English reviews
Toronto, Canada
Reviewed 4 days ago NEW

Great hotel.....excellent service, interesting, unique rooms. Awesome location too. We went for my mother's 80th birthday. Easy to get around the hotel, easy access for older folks, and delish food for breakfast. Lovely restoration. You feel like you've gone back in time. It's experiential.

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Helpful?
Thank grudson
Reviewed 1 week ago NEWvia mobile

Every second in that place was heaven. The history, decor, helpful staff. The restaurants are sublime. Their high tea in the drawing room is a definite must. The Spa is beautiful. It's right in the heart of town so if you don't drive, it's the perfect place for a walking vacation. Steps to the lake too. Lots of history within...

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2Thank Daniela A
Buffalo, New York
Reviewed 1 week ago NEWvia mobile

With Valentine woes, I booked 2 nights AMAZING!!! Beautiful room, extra clean bathroom. Even more AMAZING is the attentive staff. Mark-Valet brought ice AND chocolate. Escabèche FABULOUS!!! Amy from Bar brought up room service.

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2Thank DebraTravels13
Vancouver
Reviewed 1 week ago NEWvia mobile

The hotel was quaint and spotless, the pool beautiful antique and salinated not chlorinated. The staff were very professional and brought the ladies in rooms roses at 6 pm each night! It was the nicest hotel I've ever stayed in!

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1Thank Sandy L
Whitby, Canada
Reviewed 1 week ago

Decided to take advantage of a discount offer where you buy a package voucher for $199 and it includes breakfast, a waiting bottle of wine in the room on arrival and some tasting passes but not the resort fee of $15 per night or the taxes which is fine. I have traveled all over the world and only recently started...

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1Thank jcbtaz2016
Niagara Falls, Canada
Reviewed 1 week ago

We took my mother for High Tea and what a lovely experience. First the room is beautifully decorated. Then the server brings out a selection box of a dozen teas to choose from and the presentation really makes it an event. She describes everything in detail and my mom felt so special! Full house so make reservations.

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Thank ronburgundy1232015
montreal, quebec, canada
Reviewed 1 week ago

I've stayed at the Prince of Wales a number of times (winter and summer) and it has never disappointed me! It's a beautiful hotel, the lobby smelled of roses and the staff is wonderful. There were bottles of water and fresh oranges in our room when we arrived which was great. The room was very clean and housekeeping checked in...

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Helpful?
Thank Dave M
Kelly E, General Manager at Prince of Wales, responded to this review

Dear Dave M, Thank you so much for all your kind words. It truly is very much appreciated. I am so honoured that you choose to come back and continue to stay with us! We certainly look forward to seeing you again and providing you another a stay worthy of a "5 star rating"! Kindest Regards, Kelly Exelby General Manager...

Reviewed 1 week ago via mobile

Recently had a quick weekday getaway at the Prince of Wales. Booked online with ease. Check in was smooth and reception was exceptional. The woman at the front desk was very friendly and helpful. The hotel itself is decorated expertly in vintage style. Some would call it dated, but this is not the case. Truly beautiful design that adds to...

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Helpful?
Thank Kim S
Kelly E, General Manager at Prince of Wales, responded to this review

Dear Kim S, I completely agree with you...it really is the "little touches" that set us apart form a traditional hotel! Thank you for taking the time to write such a lovely review. Everyone's time is so valuable so I truly do appreciate your kindness! We do hope to see you again! Kindest Regards, Kelly Exelby General Manager Prince of...

Toronto, Canada
Reviewed 2 weeks ago

The Prince of Wales in historic Niagara on the Lake is a genuine five star experience. The hotel reflects the elegance of the Victorian era while combining it with 21st century comfort, convenience and hospitality. The Shaw Festival and shopping are steps away and a dozen wineries are within a 15 minute drive.

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Helpful?
Thank BRtoronto77
Kelly E, General Manager at Prince of Wales, responded to this review

Dear BRtoronto77, WOW--5 star experience! That is so great! Thank you for your review-your title made me smile with gratitude. We do hope to see you again soon. Kindest Regards, Kelly Exelby General Manager Prince of Wales Hotel & Spa

Fort Frances, Canada
Reviewed 2 weeks ago

We recently spent a night at the Prince of Wales and booked into one of the suites. We found the room to be lovely - well appointed with antiques and very spacious. The bathroom was very large with a glass surround shower and a Jacuzzi tub. Since everything in Niagara on the Lake is very close by, it is a...

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Helpful?
Thank ML W

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Escabeche
Escabeche
Cuisines: French, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake. ... more   less 

Additional Information about Prince of Wales

Address: 6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: ₹ 11,749 - ₹ 22,370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prince of Wales 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Prince Of Wales Hotel Niagara-On-The-Lake
Prince Wales Hotel Niagara Lake
Prince Wales Niagara Lake
Hotel Style:
#2 Business Hotel in Niagara-on-the-Lake
#3 Family Hotel in Niagara-on-the-Lake
#3 Spa Hotel in Niagara-on-the-Lake
#4 Luxury Hotel in Niagara-on-the-Lake
#7 Romantic Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Prince of Wales staff and other travellers.
9 questions
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Bay Village, Ohio
4 months ago
Lakewood, Ohio
over a year ago
Liverpool
over a year ago

See all questions (9)

Questions? Get answers from Prince of Wales staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the main building are a better choice in the winter because you don't have to get dressed to get to the restaurant, spa, etc.”
 of 5 bubbles davemH9934GX, 8 Feb 2017 | Read review
“Not in a major traffic area.”
 of 5 bubbles BRtoronto77, 31 Jan 2017 | Read review
“We liked the king suite but we have stayed in a regular suite before & it was also very nice & comfortable”
 of 5 bubbles philb0wker, 31 Jan 2017 | Read review
“3rd floor with balcony”
 of 5 bubbles Guillaumeleconqueran, 30 Jan 2017 | Read review
“We prefer the main hotel, but have also stayed in the annex that they also operate - just as charming.”
 of 5 bubbles 530lorio, 29 Jan 2017 | Read review
5 of 5