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Empress Inn & Suites

Traveller (61)
Room & Suite (55)
Dining (1)
  • Excellent1%
  • Very good9%
  • Average21%
  • Poor16%
  • Terrible53%
  • 5 Aug 2018
    “Average Hotel With Good Location”
  • 2 weeks ago
    “Cheap accomodation in Niagara Falls”
5951 Clark Ave, Niagara Falls, Ontario L2G 3W3 Canada See on map
Free Internet
Free Parking
Air Conditioning
Non-Smoking Hotel
Family Rooms
2 Star accommodation
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27 Jan28 Jan
1 room, 2 adults, 0 children
Standard Room
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Reviews (112)
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1 - 5 of 97 reviews
Reviewed 2 weeks ago

Hotel offers very cheap rooms in the Niagara Falls area. We have been there for just one night during waterfall visit. Our room was quite big, but not well cleaned. Wifi connection was fast and free. We payed a deposit during check-in which has been...More

Date of stay: March 2018
Thank JaroslavNecas
Reviewed 8 November 2018

This was a place to stay. No telephone, no clock, no coffee pot, no ice bucket. The ice was in the main lobby and the coffee was too. You had to put $100 cash deposit down up front. The reviews I read were horrible but...More

Date of stay: November 2018
Thank Janet P
Reviewed 21 September 2018 via mobile

Traveling to the falls with my family, we decided to get two rooms. Eww, dust everywhere, stained carpets, pee crust under the toilet seat, fingerprints on the ac and remote. If it wasn’t that we already booked the rooms and it was only one night,...More

Date of stay: September 2018
Thank Yera G
Reviewed 21 August 2018

Rooms are dirty. Under the beds are full of trash. There's no wifi and phone is broken.We have to use our own cellphone to call the frontdesk staff about this and did not do anything. Carpets are dusty. There's crawling bugs. Staffs are rude. They...More

Date of stay: August 2018
1  Thank onayzzz
Reviewed 16 August 2018 via mobile

For the price its a disgrace & you don’t get what’s advertised. I’m not expecting the ritz Carlton but seriously this place is a dive! The aroma of stale urine meets you as soon as you exit the car, the WiFi never works, not ever....More

Date of stay: August 2018
1  Thank Kylie G
View more reviews
We bought the old Empress Motel in March 2008 at 5951 Clark Avenue in the middle of the tourist attractions of Niagara Falls. The property has 80 guest rooms, indoor swimming pool, whirlpool, sauna bath, meeting More rooms and 83 seats restaurant with bar. We have been busy renovating and upgrading our facilities during our first year in business. Gradually, we are transforming the old motel into a full service hotel. We have already achieved 3 star status from Niagara Falls Tourism. Our reception area and offices have been totally renovated. We removed everything from the concrete walls and roof structure and rebuilt our rooms. We even changed the roof!!! Past clients of the Empress Motel have been impressed!!! Best of all, we have kept our prices very reasonable. Less
Hotel class
Hotel Amenities
Free Parking
Free Internet
Air Conditioning
Non-Smoking Hotel
Room Service
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$ 40 - US$ 104 (Based on Average Rates for a Standard Room)
Canada > Ontario > Niagara Falls
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$ 40 - US$ 104 (Based on Average Rates for a Standard Room)
Canada > Ontario > Niagara Falls
Traveller (61)
Room & Suite (55)
Dining (1)
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Questions & Answers
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30 November 2016|
AnswerShow all 2 answers
Response from Karan_Manoj | Reviewed this property |
Not sure, but why anyone on this earth wants to be at such a shabby place.
Room Tips
"I looked at the room before accepting"
8 Nov 2018
Read review
"Better check the reviews first before you make a decision"
7 Aug 2018
Read review
"Go somewhere else"
20 Jul 2018
Read review
"No elevators. No coffee makers in rooms"
10 Aug 2017
Read review
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