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Sterling Inn & Spa

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Traveller (1087)
Room & Suite (650)
Dining (81)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“steam shower”(344 reviews)
“breakfast in bed”(336 reviews)
“ag restaurant”(137 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,737)
There are newer reviews for Sterling Inn & Spa
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1,688 results
Traveller rating
1,032
403
150
57
46
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1,032
403
150
57
46
Show reviews that mention
All reviewssteam showerbreakfast in bedag restaurantyogurtmilk bottlebreakfast deliveredbody jetsrain shower headclifton hillhardwood floorsboutique hoteldeluxe roomfree parkinggas fireplacetraditional roomwet barhard boiled eggs
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691 - 695 of 1,688 reviews
Reviewed 16 November 2014

We were very happy with this accommodation. The staff were very friendly and helpful - particularly when we had an early flight, they delivered our breakfast by 5.30am and in take-away format. The room itself was spacious and comfortable, plus the location was just perfect...More

Thank Lucy A
Response from Sophie H, Guest Relations Manager at Sterling Inn & SpaResponded 3 December 2014

Dear Lucy, Thank you for your stay with us, and for leaving your considerate review. We are glad to hear that you found your room comfortable, and that our staff was able to help accommodate your travel plans. We hope to see you again, should...More

Reviewed 12 November 2014 via mobile

Great place to stay and very romantic. Looks dull on the outside but is modern and clean on the inside. The rooms are luxurious and clean. The bathrooms have large tiled showers and the floors are hardwood. Overall one of the best places to stay...More

1  Thank baretta_2011
Response from Sophie H, Guest Relations Manager at Sterling Inn & SpaResponded 3 December 2014

Dear Baretta_2011, Thank you for your stay with us, and for leaving your review. Our building is actually a renovated local landmark, as it was one of the largest dairy and ice cream producers in the area! It certainly does look unusual if you haven't...More

Reviewed 8 November 2014

My husband and I just spend a night at this wonderful location. We chose it over the larger hotels in the Falls as we were looking for something a little more private with some nice features. What a great place. The staff were very helpful...More

Thank Teresa C
Response from Sophie H, Guest Relations Manager at Sterling Inn & SpaResponded 10 November 2014

Dear Teresa, Thank you and your husband for your recent stay, and for your considerate review! We are so glad that you found our location convenient for your trip to Niagara Falls, and that you enjoyed everything the area has to offer. We look forward...More

Reviewed 6 November 2014 via mobile

My friend and I stayed one night here and couldn't believe how truly nice it was. Would love to spend a week! Huge CLEAN room with crazy big steam glass enclosed shower, gas fireplace over which a large screen TV was mounted with comfy padded...More

Thank michiganmargie
Response from Sophie H, Guest Relations Manager at Sterling Inn & SpaResponded 10 November 2014

Dear Michiganmargie, Thank you for your recent stay, and for your lovely review. We are so glad to hear that you and your friend enjoyed your time with us, and that you found your room comfortable. We look forward to having you again soon, should...More

Reviewed 6 November 2014

As I have a penchant for boutique hotels, I was quite delighted when I found the Sterling Inn on line, billed as the only boutique hotel in Niagara Falls. However, as we pulled in to the car park, I have to confess at feeling dismay...More

3  Thank Michele L
Response from Sophie H, Guest Relations Manager at Sterling Inn & SpaResponded 10 November 2014

Dear Michele, Thank you for your stay with us, and for leaving your review. Our building is actually a renovated local landmark, as it was one of the largest dairy and ice cream producers in the area! It certainly does look unusual if you haven't...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$ 124 - US$ 335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Niagara Falls
#1 Spa Hotel in Niagara Falls
#12 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 124 - US$ 335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Niagara Falls
#1 Spa Hotel in Niagara Falls
#12 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
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Traveller (1087)
Room & Suite (650)
Dining (81)
Pool & Beach (2)
Amenities (22)
Family and Play Areas (1)
Questions & Answers
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Eve A
24 May 2018|
Answer
Response from everett61 | Reviewed this property |
I would assume so , however I have never had to do it
0
Votes
WingYan T
4 May 2018|
AnswerShow all 2 answers
Response from Marco C | Property representative |
Good morning We have services that are 25 minutes, and others that are 55 minutes. Our spa does fill up fast, so I do recommend making a reservation ahead of time. Have a great day.
0
Votes
jenglo
30 April 2018|
AnswerShow all 3 answers
Response from Myintuition1 | Reviewed this property |
Children are allowed at Sterling Inn,however there is no swimming pool or kids activities.There are spa treatments but you can check with the spa for age restrictions on treatments offered.Hope this helps!
0
Votes
Room Tips
"Reserve Room 219 for a larger suite with corner windows and one of a few of the terraces at this hotel."
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"Make sure you specify your choice between a hot tub or sauna/steam shower! Otherwise you might miss out on..."
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"We had room 201, it’s friggen huge"
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"On the second floor elevators not noisy. Big rooms had a king size bed fire place Jacuzzi and rain fall..."
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