We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sterling Inn & Spa

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Sterling Inn & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,465 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,426: English reviews
Toronto, Canada
Reviewed 1 week ago

Overall nice hotel and will definitely repeat. Stayed here with my son for 2 days to kick off the new year. Any comments below which may seem critical are only a result of having been fortunate enough to stay at the type of hotels this place aspires to be. I typically travel about 50 nights a year so get a...

 Report
Helpful?
Thank Islandboy4774
YourConciergeTeam, General Manager at Sterling Inn & Spa, responded to this review

I truly appreciate the time it took to write such a detailed review! It is with reviews like yours that we are able to improve our guest experience. I am happy to hear your stay with us met your expectations. However, our goal is to exceed those expectations -which we clearly fell short on. I have noted all of your...

Ottawa, Canada
Reviewed 1 week ago

What can I say but WOW! The room was fantastic, loved the double tub! Fireplace and very comfortable bed. The room was so large? Check in was very easy, even upgraded our room. Enjoyed breakfast each morning. The champagne cocktail in the restaurant was very nice. The staff were very friendly and helpful. I use the spa and loved it,...

 Report
Helpful?
Thank Lloyddeborah
YourConciergeTeam, General Manager at Sterling Inn & Spa, responded to this review

Thank you for taking the time to share your experience. Thank you so much for your kind words! Our beautiful guest rooms, relaxing spa, and top notch restaurant truly create the ultimate Niagara getaway, I'm so thrilled this was reflected in your visit. We look forward to welcoming you back again very soon! Yours in Hospitality, Lisa Baumgartner General Manager

Reviewed 1 week ago via mobile

Loved the Sterling Inn & Spa. The customer service was impeccable! Dwight was truly amazing! He accommodated us with our luggage as we got there a little early, waiting for our room to be ready. He granted all of our requests and a staff member even called us just to make sure everything was okay. We missed filling out our...

 Report
Helpful?
Thank Sophia C
YourConciergeTeam, General Manager at Sterling Inn & Spa, responded to this review

Thank you so much for taking the time to share your experience. I am elated to hear Dwight exceeded your expectations during your recent visit. I will be sure to passalong your kind comments. We look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner General Manager

Reviewed 1 week ago via mobile

I found Sterling Inn and Spa on the net since 2013 ..i wasn't sure if it would be as nice as I seen online..but as I opened the door I said "yes..this is it".. more than what I expected when I saw it on the Internet.. and I haven't stayed anywhere else in Niagara since. It's easy to get in...

 Report
Helpful?
Thank sue t
YourConciergeTeam, General Manager at Sterling Inn & Spa, responded to this review

Thank you for continuing to choose the Sterling Inn & Spa for your Niagara getaways, we truly appreciate it! I am absolutely thrilled to hear you have enjoyed your experience with us time and time again. I will be sure to pass along your kind comments to Naz and Dwight. As the newest member of the team here at Sterling,...

Toronto
Reviewed 2 weeks ago

If you're visiting Niagara Falls and want a boutique hotel experience, then this is a great spot!.. Since we visited last, the reception staff and the cleaning staff were a MAJOR improvement! The one thing, and its only a minor thing, is that in our room we did not have a bench or a luggage caddy!! Also....the furniture does not...

 Report
Helpful?
2Thank stephaniefromcanada
YourConciergeTeam, Vice President of Operations at Sterling Inn & Spa, responded to this review

Dear Stephanie, Thank you so much for sharing your feedback with the Trip Advisor community! We are so thankful for loyal guests such as you. Please note that your comments are important to us, in fact, we just received our new luggage racks yesterday! We look forward to your third visit! Warm regards, Michael Marsch

Toronto, Ontario, Canada
Reviewed 2 weeks ago

Great environment, very private and quiet hotel, enjoyed the stay, great staff, great breakfast, we would definitely stay there again. Some rooms with huge soaker jacuzzi tub or steam shower gives a great romantic feel.

 Report
Helpful?
Thank Nasir M
YourConciergeTeam, Vice President of Operations at Sterling Inn & Spa, responded to this review

Dear Nasir, Thank you for your kind words regarding your recent stay at the Sterling Inn & Spa! We are so glad that your expectations were exceeded and we look forward to your next visit to our property. Safe travels, Michael Marsch

Reviewed 2 weeks ago via mobile

We have been to the falls many times and opted for something different then one of big chain hotels over looking the falls. The room are big, clean and are very comfortable. It is just off the strip and short walk down to the parkway. There is no view from the rooms but we didn't miss it. Breakfast that came...

 Report
Helpful?
1Thank Scott V
YourConciergeTeam, Vice President of Operations at Sterling Inn & Spa, responded to this review

Dear Scott, Thank you for your comments regarding your stay at the Sterling Inn & Spa! We are glad that you chose our unique option to the big chain hotels and are glad that you enjoyed your experience! We appreciate your recommendation and look forward to your next visit to Niagara Falls. Warm regards, Michael Marsch

A TripAdvisor Member
Hamilton, Canada
1 review
1 helpful vote
Reviewed 2 weeks ago via mobile

I have to say my husband and I were very much looking forward to our night away at Sterling. The reviews made it seem like the perfect place for us to unwind for a night getaway from our kids. The morning of our arrival, our card had already been authorized for full payment, but when we arrived at 3:45 we...

 Report
Helpful?
1Thank A TripAdvisor Member
Toronto, Canada
Reviewed 3 weeks ago via mobile

I must admit the drive to the spa was not the scenic/picturesque type you would expect but once we got to the hotel we were very pleased with the exterior and interior atmosphere. The room was clean and large with contemporary decor. Breakfast was great but if you have a low carb, diary free lifestyle it might not be quite...

 Report
Helpful?
Thank J G
YourConciergeTeam, Vice President of Operations at Sterling Inn & Spa, responded to this review

Happy Anniversary! We are glad that you enjoyed your stay at the Sterling Inn & Spa! We appreciate your loyalty and recommendation and look forward to your next visit. Warm regards, Michael Marsch

Petoskey, Michigan
Reviewed 3 weeks ago

This is a hoot. The Sterling Inn is in an old milk bottling plant, about two blocks from the main street in Niagara Falls (Canadian side). The rooms are very modern, but the old exposed beams are right over head. Large room, clean and bright. Very good value, although they do charge $15/night for parking. In the off season that...

 Report
Helpful?
Thank dre51
YourConciergeTeam, Vice President of Operations at Sterling Inn & Spa, responded to this review

Thank you for the feedback that you provided regarding your recent stay. We are glad that you enjoyed the uniqueness of the property and its history. I apologize that you were not pleased with the parking charge. Please understand that our parking lot is secure and monitored with video cameras, thus the reason for the charge. We look forward to...

1,184 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (880)
Viewed
Hotel & Grounds (120)
Viewed
Room/Suite (261)
Viewed
Bathroom (114)
Viewed
Dining (40)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (5)
Viewed
2:33
Videos (1)
Viewed
Other (337)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (273)
Viewed
Amenities (22)
Viewed
Deluxe King Room with Jacuzzi (65)
Viewed
Dining (18)
Viewed
The Hotel (41)
Viewed
Traditional King Room with Steam Shower (51)
Viewed
Two Room King Suite with Jacuzzi (76)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (5)
Viewed
Dining (18)
Viewed
Bathroom (2)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Niagara Falls hotels
1.4 km away
Niagara Falls Marriott Fallsview Hotel & Spa
1.0 km away
Hilton Niagara Falls/Fallsview Hotel & Suites
1.4 km away
Radisson Hotel & Suites Fallsview
Show Prices
Show Prices
Show Prices
1.3 km away
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
0.5 km away
DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
0.7 km away
Country Inn & Suites By Carlson, Niagara Falls, ON
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
As Niagara Falls' only Boutique Hotel the Sterling Inn & Spa is a fusion between a luxury hotel and a Fine Inn. From the tranquility of our full service spa, to our fine dining restaurant AG offering regional cuisine in a cool urban setting, the Sterling Inn & Spa is truly an experience in its self. With amenities and rooms that cater to couples, it is the perfect place for a honeymoon or romantic getaway. ... more   less 

Additional Information about Sterling Inn & Spa

Address: 5195 Magdalen St, Niagara Falls, Ontario L2G 3S6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: ₹ 5,872 - ₹ 17,205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sterling Inn & Spa 4*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia and Jetsetter so you can book your Sterling Inn & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sterling Inn And Spa
Sterling Hotel Niagara Falls
Sterling Niagara Falls
Sterling Inn Niagara Falls
Hotel Style:
#1 Spa Hotel in Niagara Falls
#1 Luxury Hotel in Niagara Falls
#12 Romantic Hotel in Niagara Falls
#15 Family Hotel in Niagara Falls
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sterling Inn & Spa staff and other travellers.
16 questions
Ask a question

See all questions (16)

Questions? Get answers from Sterling Inn & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When filling out the breakfast card, make sure you remember to put your room number or else you may wonder when it will come.”
 of 5 bubbles Lavenderwoman, 5 Dec 2016 | Read review
“Each room is unique, ask for the Jacuzzi. They also offer a more premium room with a sitting area.”
  • Regular room with jacuzzi
 of 5 bubbles N6044YBkevinh, 4 Dec 2016 | Read review
“All rooms are spacious wth king size beds and fireplaces!”
 of 5 bubbles stevelL3236WX, 4 Dec 2016 | Read review
“Some rooms have steam showers, others have jacuzzi, you would have to request and hope you get what you want!!”
 of 5 bubbles rebeccapj, 1 Dec 2016 | Read review
“second floor, ask for jacuzzi, park elsewhere”
 of 5 bubbles luvhoteladventures, 29 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay