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Americana Resort

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Americana Resort
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1,178 Reviews from our TripAdvisor Community

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Showing 1,148: English reviews
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Aurora, Canada
Reviewed 6 days ago NEW

My husband and I decided to treat our 3 year old to a last minute getaway and boy do we wish we hadn't. We stayed at the Americana from a Thursday to a Friday on the second floor. During the night a noise was keeping my daughter awake and I kept reassuring her it was nothing until we were packing...

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Helpful?
3Thank katmjohnston
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for bringing this to our attention and please accept our most sincere apologies. I can assure you that this certainly is not a common experience our guests have at the hotel. We take this incident very seriously and make every effort to prevent such a thing from happening with preventative maintenance. Further measures have been put in place...

Reviewed 1 week ago

I operate a local DJ service and have attended a few weddings at the Americana. I can say Rose and Dan are a pleasure to work with. They treat their guests and vendors very well! Rose worked with me through the night to ensure the transition between speeches and courses were seamless. All the staff were very friendly, accommodating and...

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Helpful?
Thank Shane B
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your feedback and it was a pleasure working with you at the recent wedding held at the Hotel. The Americana takes pride in being a leader in spectacular wedding receptions in Niagara Falls, Canada. We offers stunning banquet facilities with chic décor; dedicated and professional staff with flawless attention to detail, and a variety of services to...

Reviewed 1 week ago via mobile

My 3 son's, 9,7 and 5 spent one night at the Americana. All 3 gave it 3 thumbs up. The oldest said it needed more water slides but he said he like the fact that he didn't have to wait at all. The really loved the wave pool, but were a little disappointed they couldn't use the hot tub. But...

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Helpful?
1Thank Joseph F
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your awesome review. It's fantastic to hear of the great time everyone had at the water park. We look forward to welcoming you back as our valued guests as you continue to make some more fun family memories with the boys! Yours in Hospitality, Guest Relations Manager

on vacation
Reviewed 1 week ago

We booked this when traveling with family over a Canadian holiday. As it was my first trip to Niagara, I had no idea that there were better places to book. I wanted to treat my son for his seventh birthday. We chose two rooms but neither were near each other. The motel was old, decorated as if it was still...

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Helpful?
1Thank thaliajen
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Please accept my apologies for your disappointment during your stay last year. The waterpark is ideal for families with younger children as they are able to do more of the slides and it's easy to keep an eye on them throughout the water park. The Americana is certainly a great alternative to other more expensive waterpark hotels. Many of our...

Canada
Reviewed 2 weeks ago

We have gone here two years in a row now. For 99$ a night it's very reasonable. My kids are 4&6 and had hours of fun each day we were here. My 4 year old wasn't tall enough to do the body-slides, but enjoyed the one tube slide every time he went down.(Both my kids had to have an adult...

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Helpful?
Thank canana_banana
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your awesome review. It sounds like the kids had a blast and will enjoy the water park for years to come and more slides on their own as they grow taller. It's great to hear you found the rooms convenient with the mini fridge and microwave as well. All rooms also include a coffee maker and hairdryer...

Hamilton, Canada
Reviewed 2 weeks ago

Upon arrival the staff are very friendly and took their time in explaining the rules. The room very spacious and clean. The room had 2 queen beds, large washroom and a fridge and microwave. We didn't have a balcony, but the view from our room was good. We were able to see the water park from our room. The waterpark...

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Helpful?
Thank bigredmike
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your great review. We are so pleased everyone had a wonderful time and you found your room to be convenient with its amenities, clean and spacious. The waterpark is certainly geared towards families with younger children and with clear sight lines, a parent can easily keep an eye on the kids. We look forward to welcoming you...

Saint Thomas, Canada
Reviewed 2 weeks ago via mobile

We went on a family holiday and we stayed here and we had an amazing time the kids had a lot of fun. We are hoping to stay again sometime soon.The water park was hood as well.The kids loved it and they didn't want to leave

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Helpful?
Thank 347georginac
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your awesome review and we are so glad to hear everyone had a fantastic time. We look forward to your next visit as you make some more fun family memories at the Americana. Yours in Hospitality, Guest Relations Manager

Reviewed 2 weeks ago via mobile

Spent 3 days there this past weekend with the family in the two bedroom suite. The room was large, clean and had a great layout; the TV's and remotes worked well in both rooms. The room was well supplied with towels and each day new towels were provided with no issues. The beds were very firm and not to my...

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Helpful?
Thank Peter W
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your feedback and it's great to hear you enjoyed your spacious 2 room suite. At the Americana, we make every effort to provide our guests with clean, comfortable rooms and are in the process of renovating and updating some of our guest rooms. The water park is definitely geared towards families with younger children as it's easy...

Kitchener, Ontario, Canada
Reviewed 3 weeks ago

I always like to categorize my reviews based off the price I paid. We got a "deal" for this hotel through a travel website and paid $99 before taxes and fees were added. Which came to about $150. Let's be frank about the $15 plus tax parking fee - it's a cash grab. I was tempted to park at the...

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Helpful?
2Thank Ben P
AmericanaResort, Front Office Manager at Americana Resort, responded to this review

Thank you for your review and I am sorry for your disappointment. Check in time is not until 4:00pm and I am glad we were able to get you into your room early. At the Americana we endeavour to reduce needless waste and do our part to help the environment thus providing an all in one shampoo/conditioner and body wash....

Richmond Hill, Canada
Reviewed 4 weeks ago

hotel was nice, i got a good deal and at first the waterpark was nice and my kids were loving it but BEWARE the water has high amounts of chlorine or some other chemical....made my daughter's eye burn and turned our color bathing suits two shades lighter after washing. I will not be returning and doing this review so i...

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Helpful?
Thank NStewart7
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your email and I am glad you found the Hotel nice. We make every effort to keep our rooms modern and comfortable for our guests. I am sorry you found the chemicals to be strong in the pool however I can assure you that they are within the strict guidelines set by the Health Board and are...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Americana Conference Resort Spa & Waterpark is Niagara Falls' ultimate vacation retreat for waterpark family fun, weddings, meetings and much more! The Americana offers over 200 guest rooms ideal for couples, families, and business travelers, including kiddie bunk bed suites, and fireplace/Whirlpool suites. Waves Indoor Waterpark - a premier waterpark in Niagara Falls featuring a retractable roof, slides and more; a large outdoor recreational area and playground with gazebos and barbecues; Senses Spa & Boutique, a full-service spa for those who want to get away and relax; free wireless internet, on-site restaurant and bar and over 21,000 square feet of meeting, banquet or wedding space. ... more   less 

Additional Information about Americana Resort

Address: 8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: ₹ 7,643 - ₹ 14,380 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Americana Resort 3*
Number of rooms: 204
Reservation Options:
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Also Known As:
Americana Hotel Niagara Falls
Americana Resort Niagara Falls
Hotel Style:
#9 Spa Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Americana Resort staff and other travellers.
21 questions
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Questions? Get answers from Americana Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can request to have a walkout, some rooms only have window.”
canana_banana, 10 Apr 2017 | Read review
“various types of rooms available according to your needs or size of your party”
bigredmike, 6 Apr 2017 | Read review
“Go to the other two water parks Niagara has to offer you!!!”
410brookec, 20 Mar 2017 | Read review
“water park for kids”
N5220QHmattl, 12 Mar 2017 | Read review
“All rooms are good”
896JohnB896, 10 Mar 2017 | Read review
5 of 5