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DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls

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DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
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2,888 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
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Showing 2,755: English reviews
Keswick, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 December 2014

My wife and I stayed one night at the Doubletree Hotel in Niagara falls. The pool and hot tub area is one of the nicest we have ever seen in a hotel. This hotel is highly recommended by us and we will definitly be back.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Neill S
Melbourne, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 December 2014 via mobile

My family and I stayed here recently for two nights. We had 3 rooms two were on a low level next to each other and one room got upgraded to a high level floor with a great view of the falls! Staff were very nice and helpful, checkin was quick with no issues and the rooms were very clean and... More 

Helpful?
3 Thank Ajaaay
East Northport, New York
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 December 2014 via mobile

The room was fine, however, we were not asked if we wanted a smoking or non smoking room and were placed in a smoking room. Since I was 7 months pregnant I wasn't too happy with that and requested a change but they were fully booked. Once it aired out it was much better (took a whole day). They don't... More 

Helpful?
1 Thank Lia E
DTFallsview, Manager at DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls, responded to this review

I am so sorry that your reservation was not what you expected. Sometimes when reservations are made using a third party agency the room type does not get confirmed and our guests arrive at the hotel not realizing that they have been booked into a smoking room. I apologize that we were not able to move you due to a... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 December 2014 via mobile

This hotel has tasteful Craftsman-style decor. The lobbies and guest rooms look and feel clean and new. The pool setup was a nice surprise - a graduated-depth main pool, a deeper adult pool which creates a waterfall cascading into the deep end of the main pool (how appropriate!), a poolside jacuzzi, shower, and outdoor jacuzzi. The breakfast buffet, including coffee,... More 

Helpful?
1 Thank TripsWith2Kids
St Thomas, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 December 2014

I Stay at his Hotel 2 nights a week while in town on business. Always friendly staff and very helpful. Very relaxing after a long day at work. It is nice to have a second home away from home and Double Tree delivers.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Glen M
DTFallsview, Manager at DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls, responded to this review

Thank you for taking the time to post your review. It is so nice to hear of your loyalty to our hotel and that you are a regular repeat guest. We appreciate your feedback and are happy to hear that you feel at home while staying with us. It has always been our goal to make our guests feel at... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 November 2014

Bed bugs, bed bugs, bed bugs people... Be very cautious our hockey team stayed there this weekend and we found bed bugs. Now our entire team has to go home and wash everything we took with us and inspect everything to prevent is from bringing bed bugs back to our own home. I am not impressed

Helpful?
3 Thank Hockeymomd
DoubletreeNiagara, Manager at DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls, responded to this review

It appears this posting might have been done prior to allowing the hotel the opportunity to have a contracted third party specialist - Orken come in and do their thorough service of the entire floor occupied by your team - the following monday. A copy of the report was provided as requested to a member of your group. Your guestroom... More 

Montreal
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 November 2014

Stayed 4 nights here last week of November. Two friends taking a break to relax. Since it was the off season, had the pool and hot tub to ourselves. The room itself was well equipped with a small fridge. Our Queen beds were very comfortable mattresses and all. We had a smoking room on the 7th floor which is quite... More 

Helpful?
1 Thank Moqueen
DTFallsview, Manager at DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls, responded to this review

Your comments are greatly appreciated. What a great description of the balcony access smoking rooms. You are right, it is not easy to locate smoking rooms anymore. I am going to share your comments with all of the staff as they really do work hard to make our guest stays enjoyable and look forward to the positive feedback. Thank you... More 

Canada
Level Contributor
123 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 27 November 2014

Recently attended a banquet at this hotel. The food and the service were both terrible. Some tables were finished their meals before others finally got theirs. Food was not only cold but the taste was just terrible. Dessert was served but no coffee until after all the dessert plates were cleared, and no second pour was offered. The bar, which... More 

Helpful?
Thank welovetravelCanada
DoubletreeNiagara, Manager at DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls, responded to this review

Thank you for sharing your concerns. We are puzzled to learn of your comments as the event co-ordinator had communicated the "party turned out good". Sometimes personal menu preferences do play in and we can appreciate same. What you describe is not typical and full staff serviced the event. We circled back to the team and are unaware of any... More 

Barrie, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 November 2014

After reading all the recent positive reviews, we were very dissapointed with our experience at this hotel. The room was tired and dated. Unless you upgrade to a two room suite, this hotel does not have king beds. The two queen beds were past end of life. The support was gone and both of us sank towards the middle and... More 

Helpful?
1 Thank Snowflake4622
DoubletreeNiagara, Manager at DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls, responded to this review

We are disappointed to learn of your experience. All guestrooms within the 16 months have received new carpeting, linen bedding, lamps, leather desk chairs, drapery and more. Our next phase includes in-room safes by year end and new corridor carpeting in early 2015. New mattresses and box springs have been installed in half the hotel and we are completing the... More 

Toronto, Canada
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 November 2014

I stayed here for one night with my families. It's a comfortable hotel. Service is good. Bed is comfortable. It locates right beside Niagara Fall. If book the suite you can see the small fall. But I don't think you can see the big one.

Helpful?
1 Thank Xinxin F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Moose & Squirrel Coffee Bar
Moose & Squirrel Coffee Bar
Cuisines: Bar, Cafe, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
A relaxing, secure environment removed from-but still close to-the high energy pace of exciting attractions, the American and Canadian Falls (two short blocks) and the Fallsview Casino and Entertainment Complex (400 yards). Convenient on-site parking. Referencing the natural elegance of the Frank Lloyd Wright era and the rustic timeless architecture of a Grand National Park Lodge. Four diamond AAA/CAA award winner. ... more   less 

Additional Information about DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls

Address: 6039 Fallsview Blvd, Niagara Falls, Ontario L2G 3V6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: ₹ 5,668 - ₹ 19,556 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls 4*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, Travelocity, Priceline, Odigeo and Jetsetter so you can book your DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Fallsview Resort And Spa By Hilton - Niagara Falls
Doubletree Fallsview Resort & Spa By Hilton - Niagara Falls Hotel Niagara Falls
Doubletree Fallsview Hotel By
Hotel Style:
#1 Green Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
#3 Family Hotel in Niagara Falls
#4 Luxury Hotel in Niagara Falls
#5 Spa Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls staff and other travellers.
42 questions
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Questions? Get answers from DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are on the 15th floor and up.”
 of 5 bubbles corih569, 27 Nov 2016 | Read review
“The rooms on the Falls side are worth it if in the upper floors of the hotel”
 of 5 bubbles Meli_Rain, 25 Nov 2016 | Read review
“stay somewhere else”
 of 5 bubbles LisaG381, 17 Nov 2016 | Read review
“Higher Floor away from elevator.”
 of 5 bubbles MariaS921, 11 Nov 2016 | Read review
“we picked our room the day before our trip”
 of 5 bubbles KellyMichael63, 6 Nov 2016 | Read review
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