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Embassy Suites by Hilton Niagara Falls Fallsview Hotel

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Embassy Suites by Hilton Niagara Falls Fallsview Hotel
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8,510 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Niagara Falls Fallsview Hotel
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Showing 8,109: English reviews
Winter Springs, Florida
Reviewed 28 July 2015

This appears to be the closest hotel to the falls where you can see both the American and Canadian falls. We had a presidential suite on 40th floor, wow, what a view, floor to ceiling windows, big room, comfortable and romantic. If we return to see the falls, this is the hotel.

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2Thank Ed H
Texas
Reviewed 28 July 2015

I prefer Embassy Suites when I travel with family because of the included breakfast and the multiple rooms. If you have a room which overlooked the falls, the view was amazing. I will not complain about the room as it was more than I expected when I booked the reservation. However, the elevators are horrible. During "peak hours" it would...

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3Thank Scottsltx
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, Thank you for your review. We greatly appreciate your honesty and your suggestions and we sincerely apologize for any disappointments. We are continually looking for ways to grow and to improve our guest experience, and guest feedback allows us to do just that. We hope you will consider staying with us again the next time your travels...

Sydney, Australia
Reviewed 27 July 2015 via mobile

Great View of Niagara Falls but the decor is stuck somewhere in the '90s the hotel could do with a refurbishment, the suite we had on the 37th floor was directly facing the falls, but the wallpaper & carpet was a bit drab & smelt of old cigarette smoke, the hotel staff were always helpful, professional & friendly, there are...

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2Thank vpmuscat
Columbus, Ohio
Reviewed 27 July 2015

Try somewhere else. Our stay was $280 U.S. but with taxes it was $400 U.S. For that price we were treated shoddily. We received vouchers for the TGI Fridays for 20 dollars and when we went there found that the 'standard' prices for a TGI Fridays were inflated 2.5 times. There is no free lunch. We were given two free...

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2Thank dhammy2015
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, Thank you for your review. We sincerely apologize for the disappointment with your stay. We greatly appreciate your feedback as it allows us to grow moving forward. We have confirmed with our team that they announced information in regards to our alarm and did not give order to evacuate but to stand by for further instruction. We...

Highland, Utah
Reviewed 27 July 2015

First of all, let me say that the location of this hotel can't be beat. It is within walking distance of the falls and related attractions. I will also say that the service was excellent. And, we really liked the breakfast buffet. Now, I wish I could say it was all great. Here are the things that did not go...

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2Thank Erich P
Tracy, CA
Reviewed 26 July 2015

We were able to stay at this hotel for 3 nights. We were on the 29th floor overlooking the falls. Talk about amazing. We could hear the falls when our window was opened. Loved it. The room was updated, modern, and very clean. My daughter loved the jacuzzi bath tub. The beds were very comfortable and we all slept well....

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2Thank msjj30
Washington DC, District of Columbia
Reviewed 26 July 2015

The great view notwithstanding, this hotel will be memorable for all the wrong reasons. The worst thing was the the elevators. From when we arrived, it was obvious that the hotel has too few elevators for the 42 floors of rooms; and we subsequently learned that the hotel had increased the number of rooms without adding more elevators. The result...

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4Thank Y3998BLMaria
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, Thank you for your review. We sincerely apologize for the issues that you experienced during your stay. We have noted your concerns regarding our volume levels and elevators and will keep them in mind as we re-evaluate guest needs and continually work to improve. We hope you will consider staying with us again the next time your...

New York City, New York
Reviewed 26 July 2015 via mobile

This was a very disappointing return visit to an hotel I had fond memories of from a previous trip. The floor that our room was on was under construction and we were not informed AND we were charged top rate for it. It smelled musty and was dark and dreary. We had brought a guest with us and I was...

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1Thank ann o
Plano, Texas
Reviewed 26 July 2015

The location is great. The incline is right behind the hotel which takes you down to Tablerock Center, which is where the We-Go bus go round is located. Journey Under The Falls is also located in the Tablerock Center. The casino is 1/2block away, located in a small mall. I was in room 3909 which was a junior suite, recently...

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2Thank Leafgoddess
Federalsburg, Maryland
Reviewed 26 July 2015 via mobile

This is a nice hotel and it is in a great location to the falls. However, it needs an update! Our suite was spacious and we enjoyed that but the outdated automatic shoe shiners aren't necessary. The breakfast is good but there are tons and tons and tons of people enjoying it at the same time and it is difficult...

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3Thank jabee71

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Two Room Presidential Suite with View of Niagara Falls (91)

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more   less 

Additional Information about Embassy Suites by Hilton Niagara Falls Fallsview Hotel

Address: 6700 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: ₹ 8,358 - ₹ 23,922 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Niagara Falls Fallsview Hotel 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suite Niagara Falls
Hotel Style:
#6 Luxury Hotel in Niagara Falls
#12 Business Hotel in Niagara Falls
#17 Romantic Hotel in Niagara Falls
#19 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Niagara Falls Fallsview Hotel staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Niagara Falls Fallsview Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See review.”
mmarti2017, 23 Apr 2017 | Read review
“Fallsview room”
35joannel, 20 Apr 2017 | Read review
“Top floors-great view. Getting an elevator-crappy!”
JanT897, 19 Apr 2017 | Read review
“Falls side only about 25 floors up.”
DrMcC, 19 Apr 2017 | Read review
“Opt for a room with a view of the falls. Outstanding!”
  • 24th floor view from room - Horseshoe falls on right (early morning mist); US falls on left.
ep445, 19 Apr 2017 | Read review
5 of 5