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Embassy Suites by Hilton Niagara Falls Fallsview Hotel

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Embassy Suites by Hilton Niagara Falls Fallsview Hotel
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8,313 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Niagara Falls Fallsview Hotel
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Showing 7,914: English reviews
Findlay, United States
Reviewed 12 July 2015

The availability of one and only one packaged / bundled tour vis the Concierge desk was very, very lacking. When we said we wanted a more a la carte experience we were told we'd have to get on the Internet or telephone and arrange that ourselves, which we did. We have never stayed somewhere at a vacation destination where the...

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Thank Robert W
Reviewed 12 July 2015

The hotel is lovely. Our suite was a complementary upgrade from what I reserved. i don't know the reason why but I know it was more expensive than what I reserved. I have been to the falls several times but this time I wanted "the view". I requested falls view but our room had a panorama view of both falls....

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Thank Z7123ULdonnaw
Reviewed 11 July 2015 via mobile

The views were awesome. Our room was on the 31st floor it was super clean and the beds are so comfy! We had free cocktails at night (nice bonus). The breakfast was incredible! They had everything as well as an omelet station. The staff was very friendly. I would definitely stay again!

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Thank Donna W
Reviewed 11 July 2015 via mobile

Don't expect to compare the rooms, the services, the management or everything with other Hiltons. The rooms are dated. The welcome reception is a joke, the snacks are really just bagged chips, morning complementary breakfast is a joke too, and very very crowded. Some person complicated they have been waiting for the elevator for 20 minutes, lol. But the family...

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1Thank sausagewinery
Gold Coast, Australia
Reviewed 11 July 2015

Wow, what an awesome view....it is breath taking. The room was very spacious with a huge bathroom. There is a starbucks in the lobby and a TGIF attached to the hotel as well. I couldn't complain about anything at this hotel, we were there only 2 nights and were out and about doing all the wonderful activities available in this...

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Thank sneece
Dumfries, Virginia
Reviewed 11 July 2015

I've stayed at many Embassy Suites. This is not your classic Embassy Suites. The architecture is different, probably necessitated by maximizing the number of rooms with a view of the falls, so I'll give them that. The room did have a great view. That said, the rest of it was not up to the Embassy Suite standards. First, the parking....

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1Thank Dale R
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, Thank you for your review. We sincerely apologize for the disappointment with your stay. We assure you your comments have been noted and will be addressed moving forward. We hope you will consider staying with us again the next time your travels bring you to our area. Thank you.

Billerica, Massachusetts
Reviewed 11 July 2015

This hotel is so centrally located and is perfect for families. Staying at the Embassy makes everything around Niagra so easy because you do not need to drive anywhere. We did off site parking through the hotel and it was a little cheaper and worth doing. Car was very safe, I think safer than in the hotel garage as it...

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2Thank Alicia L
Blytheville, Arkansas
Reviewed 10 July 2015 via mobile

I am a Diamond Hilton Honors Member and I would not recommend this hotel to travelers. The checkin service was very slow and poor. The valet staff was too busy standing around talking to park our vehicle or even recognize we were guests trying to check in the hotel. The manager needs to do some extreme training with the staff...

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Thank Hughes-101
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We will address the noted concerns with our team and have them rectified moving forward. We strive to provide an enjoyable, relaxing stay and hope you’ll visit us again so we can deliver a higher level of customer service. Thank...

Toronto, Canada
Reviewed 10 July 2015

Booked the Presidential Suite for Canada Day in order to celebrate wedding engagement. Upon arrival at 5 pm the room wasn't ready even though check in is supposed to take place after 4. After what seemed like a never ending 45 minute wait the room was finally ready. The room itself was beautiful with an amazing view of the falls....

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Thank Bertan K
Dallas, United States
Reviewed 10 July 2015

I've stayed at MANY Embassy Suites in the U.S. and by far I have been most dissatisfied with this one. The manager's special/"happy hour" was a joke. Not worth the up-charge that we pay for this hotel. They're breakfast items we're very "fast-foodish". Not a large variety and the quality of the food was not good at all. The staff...

Review collected in partnership with Embassy Suites Hotels
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1Thank Dorothy H

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more   less 

Additional Information about Embassy Suites by Hilton Niagara Falls Fallsview Hotel

Address: 6700 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: ₹ 8,203 - ₹ 23,336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Niagara Falls Fallsview Hotel 4*
Number of rooms: 525
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Groupon, Expedia, Hilton Hotels Direct, Orbitz, Priceline, Hotels.com and Jetsetter so you can book your Embassy Suites by Hilton Niagara Falls Fallsview Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suite Niagara Falls
Hotel Style:
#7 Luxury Hotel in Niagara Falls
#12 Business Hotel in Niagara Falls
#17 Romantic Hotel in Niagara Falls
#19 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Niagara Falls Fallsview Hotel staff and other travellers.
102 questions
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Questions? Get answers from Embassy Suites by Hilton Niagara Falls Fallsview Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would Recommend A Higher Suite as there is Less A/C Unit Noise...”
  • This Was One Taken From The Room View. Awesome Hotel.
 of 5 bubbles 156linusr, 24 Feb 2017 | Read review
“I would recommend staying above floor 15. We had the 20th floor & fantastic views of both falls and side views of the city lit up.”
  • View from room!
  • View of American Falls from our room lit up at night.
  • Winter view from room with zoom on camera.
  • City side view from room at Embassy Suites!
  • Both Bridal and Horseshoe Falls view from our room number 2005.
 of 5 bubbles 958maryanna, 24 Feb 2017 | Read review
“The higher the floor, the more panoramic your view of the falls.”
 of 5 bubbles sgh179, 21 Feb 2017 | Read review
“Note that if you are in a high room to budget extra time for the elevator to show up”
 of 5 bubbles 255me, 20 Feb 2017 | Read review
“If you want to stay here, sign up for their newsletter. They'll send you very good room options at special prices.”
 of 5 bubbles MichellefromCambrid, 20 Feb 2017 | Read review
5 of 5