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Stayed at the fallsview last week and paid extra for the fallsview room....see pictures for the 'fallsview' we actually got....when I spoke to the front desk, that told me 'technically' you can see the falls...I guess the were right.....have emailed into the hotel direct, no...More
Very good hotel with very helpful friendly staff. Room was very clean and comfortable, good layout with a fantastic view of the falls. We could lay in bed of a night and watch the falls changing colour. When we woke up in a morning you...More
3 Thank and40eh
Response from GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview HotelResponded 20 April 2018
Dear Tripadvisor Member,
Thank you for choosing Embassy Suites and for providing a detailed review of location, amenities and the comfort you experienced during your stay. We are delighted that you enjoyed your visit and hope to see you again someday soon.
The hotel had really good food and dairy free products which was good for my daughter.
The rooms were a fair size and everything you would need in a ordinary home.
My daughter and son loved the jacuzzi and the views from the roomswere excellent...More
We have an 8 yr old and 5 yr old. We have been to several hotels in Niagara over the years but none can compare to the hospitality and friendly staff at Embassy suites. The service at the front desk, restaurant, rooms, arcades were 5...More
We stayed in a king room facing both falls, the room itself was nice, food was great at the Keg. Unfortunately the valet at the hotel damaged my vehicle and they are taking no responsibility for the damage. I called 3 days in a row...More
Response from GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview HotelResponded yesterday
Good morning O'Neill705;
Thank you for the great review on tripadvisor. I am very glad that your suite and dinner were enjoyable. I am sorry to hear that you did experience car issues. Our Valet supervisors are very knowledgeable and I am sure that they...More
In all the rooms that I've stayed in at the Embassy Suites Fallsview (I used to go a few times a year) I've never heard of this category of room. If I had to venture a guess, it'll be enter the door into a room with a... More
In all the rooms that I've stayed in at the Embassy Suites Fallsview (I used to go a few times a year) I've never heard of this category of room. If I had to venture a guess, it'll be enter the door into a room with a pull-out couch that pulls out into a queen bed. That goes into a short hall with a mini fridge and the single bathroom off of that. That short hall opens into the bigger room with 2 queen beds and the windows overlooking the falls. One bath. Toilet and shower in a separated area from the rest of the bathroom.