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Was looking for hotel with falls view and found hotel on a search. Quirky with rooms designed around the circular tower shape of the hotel and in an area with other major hotels and restaurants. Pricey. Check in was easy and the gentleman on duty...More
Rooms: Small but its okay, we booked falls view but they gave us partial falls view and mostly facing the marriott building.
Staff: Rude not helpful, especially the white short caucasian blonde girl in front desk, she is not very nice, she acts like she...More
Worst place in Niagra. Its not clean at all, my wife seen a little black bug and then woke up with bites on her. The rooms are very small and the old guy at the desk is very disrespectful. Stay away I promise you will...More
I can give any star to this building (will be very unrespectable to name this a hotel), the only reason that I clicked on a circle is that is required by Tripadvisor to write a review. Everything is wrong here, more than overpriced, plus a...More
I stayed here last weekend and had a horrible experience. Pricey for nothing! The A/c was broken and had to be fixed three times during my stay. The room was basic. And there was spider webs outside the window. They don't clean their window. I...More
Response from CASSADY66 | Reviewed this property |
There is no place to park at the hotel, only a small semi circle to pull off the road and unload your bags and check into the hotel. The hotel offers valet parking for $45CAD per day, or you may find your own parking... More
There is no place to park at the hotel, only a small semi circle to pull off the road and unload your bags and check into the hotel. The hotel offers valet parking for $45CAD per day, or you may find your own parking somewhere else. Since I was from out of town and did not know the area at all, I decided to go with the valet parking. The parking lot that they use seemed very secure, and my car was well taken care of. The only downside to this is that you have to take a shuttle to get your car. It's free, but you have to wait for it to arrive, and then it also makes another stop at the hotel next door. It took me about 40 minutes to get my car when I checked out of the hotel; but there were many people checking out at the same time, which probably accounts for the amount of time it took.