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The Tower Hotel

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876 Reviews from our TripAdvisor Community

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Showing 772: English reviews
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Reviewed 1 week ago

Ok first off we got the fallsview room 3012 which was a kingsize fallsview room for our honeymoon in November. I could not even describe how beautiful the view was. The wall was filled with windows and I woke up to this breathtaking view. But I also have some complaints. Mandatory valet parking. Also you have to call for your...

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Helpful?
Thank Nicole S
TheTowerHotel, Manager at The Tower Hotel, responded to this review

I'm glad you enjoyed the view from your room. Sorry you were not happy with the valet service, but I must clarify, we do charge for "parking" as all hotels in the area do, but valet is absolutely free and we will retrieve your car as often as you wish with absolutely no charge. If you wish to tip the...

Vista, California
Reviewed 1 week ago

Oh the views!!! Floor to ceiling wall of windows overlooking the falls. Walk to everything. Our room was clean and very comfortable. The guest service was friendly, helpful and accommodating. Did I mention the views??!! The nightly rate was more than reasonable compared to surrounding hotels with lesser views. Kendra was very personable and professional from our first telephone call...

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Thank ilgimage
Reviewed 3 weeks ago via mobile

We stayed for the weekend in room 2709. We had a wonderful time! The view is worth a million bucks😀. The bed was comfy, the bathroom was beautiful- there is a fridge and microwave. The only thing we asked for was another chair so we could both sit in comfort. It is conveniently located in the middle of everything- loved...

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2Thank Susan B
New York City, New York
Reviewed 4 weeks ago

Wow! This was absolutely the worst and rudest manager I've ever experienced in my life! This isn't an exaggeration. We encountered the manager, [--], behind the desk one day and he was completely unprofessional and downright mean. We were asking questions about the hotel and valet parking when he began to be incredibly defensive and aggressive. He then cussed at...

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6Thank robertmillman
TheTowerHotel, Manager at The Tower Hotel, responded to this review

I am really not a bad person. As you can read in the reviews, my staff is very well liked and as hospitable as they possibly can be. There are times that no matter how hard we try or how wonderful the experience, we are unable to please everyone. My staff try to do everything they can to make these...

Toronto, Canada
Reviewed 15 February 2017

My husband and I went for our anniversary. The hotel is extremely outdated and dirty. The carpet is ripping apart, the bathroom tile was broken. The only good thing about the hotel was the food at the Marilyn Restaurant.

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1Thank grtoronto2017
TheTowerHotel, General Manager at The Tower Hotel, responded to this review

I really apologise for your experience at The Tower Hotel although, I am glad you enjoyed your dinner at Marilyn's Bistro & Lounge. This time of year we are doing a lot of renovations for the up coming season and we spent the last six weeks remodelling our kitchen at Marilyn's and with reading your review I believe that was...

Reviewed 10 February 2017 via mobile

The place was very clean and very beautiful falls view. It's best place to stay over and enojoy. I wish we stay over more days. Next time we would stay stay longer because never get time to spend some time in nigara falls

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1Thank Winz B
Atlanta, Georgia
Reviewed 8 February 2017 via mobile

Absolutely worth the cost. Be sure to ask for a room with a view of the falls. Every time of day there was something new to see. Be sure to watch for the rainbow if the sun is shining. Easy access for walking to dine and the falls park. Also dine in the Tower restaurant, but make early reservations so...

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Thank StormyNana
Perth, Australia
Reviewed 22 January 2017 via mobile

This is a small boutique hotel. The staff are brilliant (especially Lauren) and helpful in answering all questions (no matter if you have a lot like I did!). Rooms are clean and well kept, a little small (still comfortable) but the view is unparalleled and I could have looked at it all day!

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1Thank goddessness
Fremantle, Australia
Reviewed 5 January 2017

I’m so glad we chose The Tower. I had initially thought of staying at nearby Hilton or Marriott but with the expense and the mandatory TIF surcharge at each of these places I contacted The Tower and they kindly agreed to remove the TIF without any hesitation. So I booked a King Fallsview Non-Smoking Room for an October Friday night...

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3Thank Beacygirl
Leeds
Reviewed 20 December 2016

My wife and I stayed there a few months ago. The manager there is a nasty piece of work. He was very aggressive and very unprofessional. He made the choice to choose to behave that way. We travel and stay in many hotels. I am given them the rating the rudest unprofessional place I ever stayed at. There was a...

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11Thank KingJames20
TheTowerHotel, General Manager at The Tower Hotel, responded to this review

Sorry, I don't recall this guest, but if he could provide more information, date of stay and details of his dissatisfaction, I would be more than happy to respond. Frank Taylor - General manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Fuel Cafe
Fuel Cafe
Cuisines: Cafe, Canadian, American
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in Fallsview, our "boutique" hotel is 500 yards to the Falls and two blocks to Fallsview Casino and Scotiabank Convention Centre. Our guestrooms occupy the topmost floors of the tower with floor-to-ceiling windows providing unobstructed breath-taking views of the magnificent Falls or city. Overlooking the falls, our 26th floor Marilyn's Bistro & Lounge serves casual Mediterranean cuisine and our 25th floor Wedding Chapel awaits your special day. Perfect location, comfortable accommodations, great dining, professional staff - The Tower Hotel! ... more   less 

Additional Information about The Tower Hotel

Address: 6732 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: ₹ 5,155 - ₹ 16,547 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Tower Hotel 3.5*
Number of rooms: 42
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Also Known As:
Ramada Niagara Falls
Niagara Falls Ramada
Ramada Plaza Hotel Fallsview
Fallsview Plaza Hotel
Hotel Style:
#14 Romantic Hotel in Niagara Falls
#20 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from The Tower Hotel staff and other travellers.
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Questions? Get answers from The Tower Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“for a king fallsview...room 3012 has the best view! Also, bring a coffeemaker if you need one”
 of 5 bubbles nicolesJ6833MH, 17 Mar 2017 | Read review
“Ask for a room with a view of the falls! The city side is beautiful, too, but we came for the falls. Simply stunning views.”
 of 5 bubbles ilgimage, 16 Mar 2017 | Read review
“Niagara views”
 of 5 bubbles grtoronto2017, 15 Feb 2017 | Read review
“Make sure to get a falls view. The valet parking is $20 and will be added to your bill.”
 of 5 bubbles 884caseyn, 1 Dec 2016 | Read review
“Ask for an upgrade to a partial view if you are in a city view room. See if there is anything available.”
  • Just at sunset from our #2703 Queen Partial Falls View room.
  • Room 2703 Queen Partial Falls View room.
  • Just before sunset from our #2703 Queen Partial Falls View room.
  • Room 2703 Queen Partial Falls View room.
 of 5 bubbles kathleenf988, 30 Oct 2016 | Read review
5 of 5