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Oakes Hotel Overlooking the Falls

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Overview
  • Excellent27%
  • Very good32%
  • Average19%
  • Poor11%
  • Terrible11%
Travellers talk about
“gourmet package”(93 reviews)
“oaks hotel”(69 reviews)
“great view”(402 reviews)
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,344)
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1,241 - 1,245 of 4,958 reviews
Reviewed 13 December 2016

Good Location - Friendly and efficient staff. Update of sitting area furniture would improve aesthetics of suite. Extra towels should be provided to accommodate number of occupants booked into suite. Inclusion of Free Parking would be ideal.

Review collected in partnership with this hotel
Thank annabL9083NR
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded 14 December 2016

Thank you Anna for your comments. We understamd your concerns and will look inot your ideas. We will be making changes and improvemnts in 2017. We hope to welcome you back. Nicole

Reviewed 13 December 2016

This hotel has hidden fees of more then $20 (plus $25 for parking). When I asked why the fees were there, the excuse was other hotels are stealing a lot more and I should be happy that Oakes is only stealing a small amount compared...More

Review collected in partnership with this hotel
Thank happisingh
Reviewed 13 December 2016

I found the room to be clean and comfortable. I'm not crazy about the King bed room not having a Shower with the jacuzzi. The bed was comfortable. I would stay again if I was looking for a hotel for the night some I don't...More

Review collected in partnership with this hotel
1  Thank 661tede
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded 14 December 2016

Thank you Ted for your review, we do offer king Jacuzzi rooms in the premier collection tower with separate jacuzi and shower. these rooms offer breath taking views of the falls and are spacious and decorating nicely with all white duvet bedding and equipped with...More

Reviewed 13 December 2016

Would book here again. Had no complaints. The staff was very friendly. The room was very clean and we had a wonderful view of the Falls. The location is good. Close to all attractions. The package is well priced.

Review collected in partnership with this hotel
Thank 895dinad
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded 14 December 2016

Thank you for your recent stay with us! We are gald to hear that your stay was enjoybale. I will pass along to the dtaff the great job they are doing. Thank you again! Nicole

Reviewed 9 December 2016

Not helpful stuff , no restaurant , bad mini bar , room keys not work should be go and come back to reception to fixed it . Parking not open by room card and the stuff didn't tech me how should be use it

Review collected in partnership with this hotel
1  Thank B6061UOalia
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded 13 December 2016

Dear reviewer, Thank you for your recent stay, we apologize for the inconviences you endured during your stay. We try to be as diligent as possible. We will work harder to improve these issues. Nicole

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 97 - US$ 326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 97 - US$ 326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (1658)
Room & Suite (864)
Dining (15)
Pool & Beach (2)
Questions & Answers
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Rose S
10 April 2018|
AnswerShow all 3 answers
Response from 175nelv | Reviewed this property |
Hi, yes there is a charge for parking, it is $30. per day, with easy access to the hotel. You can park at the casino if you don't mind a short walk to the Oakes. The Embassy Suites next door charge $60 per day which is... More
0
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Bryan E
19 November 2017|
Answer
Response from wp912 | Reviewed this property |
I believe your review. I read other reviews about the place and questioned myself whether their employees were submitting them. This was not so nice of a place.
1
Vote
Jamie2701
13 November 2017|
AnswerShow all 2 answers
Response from Preshanth S |
Hi...The station in Niagara Falls Ontario is the VIA Rail station, which accommodates Amtrak trains from US entering Canada. The distance is approx. 5-6 km to Oakes Hotel. Takibg a taxi/cab should be the best option and it... More
1
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Room Tips
"Request the upper level, falls view. So worth the slight upcharge."
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"View of the falls is amazing"
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"Definitely get the falls view rooms"
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"Parking here is very expensive . Park at the Casino instead. It's only a block away."
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