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Hilton Niagara Falls/Fallsview Hotel & Suites

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7,428 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Niagara Falls/Fallsview Hotel & Suites
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Showing 6,866: English reviews
United States
Reviewed 29 June 2015

Traveled with family, pool was nice, and the location but poor internet service in the room. I was able to get a neighboring hotel's internet signal stronger than the Hiltons! Very disappointing since I needed to get some work done and wasn't able to do so without going down to the lobby.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jason G
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for taking the time to advise us of your concerns. Helpful feedback such as yours is another important way for us to constantly monitor and improve the level of service that we provide to all of our guests. Should your travels bring you back to the Niagara Falls area sometime in the near future, I would hope that...

Toronto, Canada
Reviewed 29 June 2015

I just stayed for two nights at this hotel. I wouldn't recommend it. When we checked in on Friday, the girl at the front desk was arrogant, condescending, rude and dismissive. I wish I had gotten her first name so I could post it here. That way TPTB could fire her out the door. I teach Quality Service seminars across...

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Helpful?
1Thank Michael A
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

On behalf of the staff and management of the Hilton Hotel and Suites, please accept our sincere apologies for any lack of customer service from our staff member. The lack of service they provided as described in your Trip Advisor post is not indicative of our usual standard, and not the level hospitality for which we aspire. Should your travels...

Ipswich, United Kingdom
Reviewed 29 June 2015 via mobile

Great hotel. Great views, we stayed on the 46th floor with views of both falls. Very well priced for what you get. Some good tips on here regarding parking. (I.e at the casino across the road) 5 minute walk to the falls. We ate at the watermark restaurant and it was vary nice.

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Helpful?
3Thank reescg
Cambridge, Canada
Reviewed 28 June 2015 via mobile

We stayed at the hotel Sunday to Tuesday. The day prior I used the app to choose our room (4759). I had also requested extra pillows and towels. Checked in late afternoon, lobby was busy, but in the Hhonors line I was checked in within five minutes of arrival. I was given my breakfast vouchers and WiFi code (included in...

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4Thank Alecia78
Boston, Massachusetts
Reviewed 28 June 2015 via mobile

We just got home from a visit to Niagara. The room was clean and we had a view of both falls. The shower in the room was tiny. If you are stalky I'd request a room without the giant tub for a bigger shower. Wifi in the room is $8 a day and parking is $30-35 per day. There is...

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2Thank samiam2424
Camillus, New York
Reviewed 28 June 2015 via mobile

Just back from one night stay, room 4851, 2 bedroom suite, at end of hall so second window also with a view. Checked in online 24 hours before arrival and chose this room Beds very comfortable, all requested items in room. Rose who worked on that floor a very nice resource. Package came with breakfast buffet at Grand Caffe which...

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Thank FourUpstate
Macungie, PA
Reviewed 28 June 2015 via mobile

We stayed on the 25th floor with a falls view for 1 week. We had a great time. The hotel was very nice. It was well kept and had multiple restaurants and gift shops. The pool wasn't too bad. The water was real cloudy but there was a really cool 3 story spiral slide. The kids loved it. Housekeeping seemed...

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3Thank Macungie_PATrum
Newport News, Virginia
Reviewed 27 June 2015

The view of the falls from the room was absolutely beautiful and I loved the 2 room suite that I had. The jetted tub was definitely a nice feature! I was a little upset that the hotel wouldn't add my Hilton HHonors number and claimed I booked through Oribitz when I actually booked through American Express. The elevators were slow,...

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Helpful?
Thank JTIMBR7546
Reviewed 26 June 2015 via mobile

I booked the room from groupon deals, it was fantastic price and the hotel was amazing Make sure you ask for falls view and if you are going for honey moon or newly married let know the front desk they will take care of you Enjoy it

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Helpful?
Thank Avni L
Westampton Township, New Jersey, United States
Reviewed 26 June 2015

Positives. Location- right across from Canadian Falls Attractions, can walk no need to use car. View- could see both the American and Horseshoe Falls from room. Casino/Restaurants/Shops connected by walkway or walk across the street from the Hilton. Negatives Bathroom shower very small would opt for a room without a tub for a larger shower. Charge for parking the car...

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Helpful?
2Thank Margaret V

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rising 53 stories above Niagara Falls, this modern high-rise hotel offers guests luxurious accommodations, 3 on-site restaurants, superior service and the perfect location to experience all that Niagara Falls has to offer. ... more   less 

Additional Information about Hilton Niagara Falls/Fallsview Hotel & Suites

Address: 6361 Fallsview Blvd., Niagara Falls, Ontario L2G 3V9, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: ₹ 7,637 - ₹ 18,183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Niagara Falls/Fallsview Hotel & Suites 4*
Number of rooms: 516
Reservation Options:
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Also Known As:
Hilton Hotel Niagara Falls
Hilton Fallsview Niagara Falls
Hilton Niagara Falls
Niagra Falls Hilton
Niagara Falls Hilton
Hilton Fallsview Hotel Niagara Falls
Hotel Style:
#2 Casino Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
#5 Luxury Hotel in Niagara Falls
#13 Romantic Hotel in Niagara Falls
#14 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Niagara Falls/Fallsview Hotel & Suites staff and other travellers.
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Questions? Get answers from Hilton Niagara Falls/Fallsview Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Until its renovated stay at another hotel...”
 of 5 bubbles rkn25, 18 Jan 2017 | Read review
“Recommend a room close to either end of the hotel as it is very private & quiet.”
 of 5 bubbles brianbond2016, 17 Jan 2017 | Read review
“book room with falls view”
 of 5 bubbles mehbooba251, 16 Jan 2017 | Read review
“falls view is definitely worth the price.”
 of 5 bubbles 631georgeg, 16 Jan 2017 | Read review
“Go for Fallsview of some kind. City view in Niagara Falls consists of nothing much.”
 of 5 bubbles Kenny0654, 15 Jan 2017 | Read review
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