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Four Points by Sheraton Niagara Falls Fallsview

Expedia.comUS$ 129*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 261*
US$ 129*
US$ 145*
US$ 261*
US$ 129*
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Four Points by Sheraton Niagara Falls Fallsview
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2,633 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Niagara Falls Fallsview
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Showing 2,520: English reviews
Ottawa, Canada
Reviewed 10 November 2015

The hotel is clean, room is spacious and beds are very comfortable. The pool is large and there is 2 hot tubs, a great way to relax after walking all day. It is connected to Fallsview Casino and a short walk down to the falls. This is our second time at the this hotel and I would definitely go back.

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Helpful?
1Thank cads9999
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear cads9999, Thank you for the 5 star rating and thank you for continuing to stay with us! We truly appreciate you taking the time to share your wonderful experience with other readers! We look forward to your return!

Toronto, Canada
Reviewed 9 November 2015

I booked this hotel as it was lower then other hotels in the area, and was visiting friends who live in the city. although there was hardly anyone in line waiting to get checked in it took more then 10 minutes, seems it should have been shorter since it is not summer. I was told there was a mix up...

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Helpful?
4Thank Travelbugg2448
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Travelbugg2448, I sincerely apologize for the disappointment you have expressed regarding your recent stay at our hotel. I do not know what led to the booking error but I assure you if a Fallsview room would have been available the front desk agent would have placed you in that room type. Guest service is our top priority and it...

Michigan
Reviewed 9 November 2015

The staff at this Hotel is topnotch! They were very knowledgeable, efficient, and friendly. We were provided with excellent customer service! The view of Niagara Falls was mediocre, but the size of the King room made up for it. We stayed on the 15th floor. Our stay was very comfortable. Nice bedding and towels. The onsite restaurants and tunnel to...

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Helpful?
1Thank keecherie
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear keecherie, Your kind comments are greatly appreciated. We take great pride in providing exceptional customer service and it is always gratifying to receive such praise. We look forward to your next visit! Have a great day!

Toronto, Ontario, Canada
Reviewed 9 November 2015 via mobile

We booked 17 rooms at this hotel for a hockey tournament. We were disappointed when we arrived that the rooms were not all on the same floor but overlooked this. We told the kids that they were not to run around in the halls or play mini sticks so we kept them busy by taking them to the pool and...

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Helpful?
4Thank 706Tammymac
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear 706Tammymac, I assure you that the hotel staff does not evict any guests unless there is a valid reason and a guest would never be evicted for walking to their room. I assure you that security was not on a power trip but simply trying to enforce our clear rules and regulations. When a guest calls down about noise,...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 9 November 2015 via mobile

This place served its purpose. It wasn't expensive at all, was clean, decent size and was in an excellent location close to all the activities. Upon check in we were upgraded from a standard room to a king room with a jacuzzi tub!! Excellent even though I didn't use the jacuzzi tub the bigger room was much appreciated! The wifi...

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Helpful?
1Thank A TripAdvisor Member
Toronto, Canada
Reviewed 8 November 2015

Our family stayed here for a hockey tournament. The hotel is an ok stay with comfy beds. We had a room on the 4th floor just above the entrance and the pool so our room stunk of chlorine that hit you like a wall every time you walked into the room. We asked to be moved to another room immediately...

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Helpful?
Thank canadaeh39
Toronto, Canada
Reviewed 8 November 2015

Stayed at this proprty on Friday Nov. 6, 2015. Check in was fast and efficient and the clerk was very personable a professional. He said we automatically had our room upgraded . When we got up to the room it was clean and had two bottles of water at your disposal. The only unfortunate part of our stay is that...

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Helpful?
Thank Lanny & Deborah C
Darlington, England
Reviewed 7 November 2015

Falls View room does have a view of the falls, but not as spectacular as it appears on the hotel website. Good size comfortable room. Hotel is large but lacks the personal touch. Staff efficient but not very friendly. Parking expensive. Hotel very noisy: not the hotel's fault, but down to inconsiderate guests allowing children to run round banging doors...

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Helpful?
1Thank royleblue
Reviewed 6 November 2015 via mobile

Hi my family and I went to this hotel just few weeks ago, this was our second time and I have to say that was amazing, the only thing that I didn't like was the front desk , I couldn't understand why they make me wait for about 10 min ...was only me checking in and the make me wait...

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Helpful?
Thank Aylen S
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Aylen S, Thank you for taking the time to post a review regarding your recent visit. It is a pleasure to read how much you enjoyed your time with us. I sincerely apologize that you had to wait to check-in, I am happy to hear that this wait did not put a damper on your trip. We look forward...

Toronto, Canada
Reviewed 6 November 2015

hotel is near niagara falls and niagara fall casino both walking distance it is good value for money if you buy the one night packages comes with lot of free stuff like free food buy one get one free kind of things and casino coupon

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Helpful?
Thank adesh144
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear adesh144, Thank you for taking the time to post a review regarding your recent visit. It is a pleasure to read how much you enjoyed your time with us. We look forward to welcoming you back in the near future! Have a great day!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 Diamond AAA approved property is located in the heart of the Fallsview district in Niagara Falls, Canada. Minutes from the Falls and is connected to the Fallsview Casino, by an indoor glass walkway, which features gaming, concerts and shopping 24 hours a day. The hotel features Ruth's Chris Steakhouse, IHOP Restaurant, East Side Mario's and Starbucks Cafe. Other amenities offered are: valet parking, an indoor pool and whirlpool. Accommodation options are: standard, Riverview, Fallsview and luxurious Presidential rooms. ... more   less 

Additional Information about Four Points by Sheraton Niagara Falls Fallsview

Address: 6455 Fallsview Blvd, Niagara Falls, Ontario L2G 3V9, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: ₹ 5,544 - ₹ 19,979 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Niagara Falls Fallsview 3.5*
Number of rooms: 404
Reservation Options:
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Also Known As:
4 Points By Sheraton Niagara Falls Fallsview
Four Points By Sheraton Niagara Falls Fallsview Hotel Niagara Falls
Fallsview Plaza Niagara Falls
Hotel Fallsview Plaza
Fallsview Plaza Hotel
Hotel Style:
#4 Casino Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Niagara Falls Fallsview staff and other travellers.
27 questions
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Questions? Get answers from Four Points by Sheraton Niagara Falls Fallsview staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book ahead it's pretty busy on weekends”
Clive04, 18 May 2017 | Read review
“Make sure your room has hot water before you get ready to go to bed for the night.”
EvaInkOne, 15 May 2017 | Read review
“The higher floor rooms”
  • The TV zone
  • A bed
  • The room
  • A rest corner
  • A river view
  • A river view
margipan, 15 May 2017 | Read review
“want a better room? Go to another hotel”
shanibetz, 12 May 2017 | Read review
“Bad service”
kns9149, 10 May 2017 | Read review
5 of 5
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US$ 129* /night
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Prices are for 1 room, 2 adults
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