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Four Points by Sheraton Niagara Falls Fallsview

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Traveller (721)
Room & Suite (353)
Dining (14)
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Overview
  • Excellent22%
  • Very good41%
  • Average21%
  • Poor9%
  • Terrible7%
Travellers talk about
“east side marios”(67 reviews)
“ruth's chris”(57 reviews)
“city view”(163 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,974)
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671 - 675 of 2,841 reviews
Reviewed 11 August 2016

This was a good hotel for the price. The design of the hotel?? Did not seem functional. Became cramp during busy times. Good location. Parking? My room was different but larg. I had a L shaped room that made it larger then a regular room....More

Thank 123letsgosee
Reviewed 10 August 2016

Regarding that title, I just wanted to get that off my chest first in case someone thought "Fallsview" literally meant you can see the falls from the rooms. You might see a sliver of the falls from some rooms but that's it. This is a...More

Thank patrolman_pete
Reviewed 9 August 2016

Hotel was very nice, beds were comfortable, great location near the Casino. The Steak House promotion is a joke, you receive up to $80 off. A Steak is $70! I believe a baked potato was $12.00? With the iHop discount be prepared to pay for...More

Thank TBoned
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 12 August 2016

Dear TBoned, Thank you for taking the time to share your comments with us. I sincerely apologize for the disappointment you have expressed regarding your dining experiences. I do hope that you enjoyed the rest of your visit despite these experiences. Again, thank you for...More

Reviewed 9 August 2016

Booked for an anniversary celebration..Not even a congratulations. Booking extras were not completely fulfilled. And the TIF that is voluntary, refused to be reimbursed. Claiming to be company policy. Well, nowhere is that posted. Never be back.More

Thank sandybr464
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 12 August 2016

Dear sandybr464, Happy belated anniversary! I apologize that this was not acknowledged during your check-in process. I appreciate you taking the time to share your feedback with us, I hope that you will not judge us solely on the basis of this particular experience. The...More

Reviewed 9 August 2016

I really want to give this hotel a higher rating. My 3-rating is actually generous given my circumstance. The room was fabulous - spacious, bright and clean. Every staff member I met displayed a positive and helpful attitude. The housekeepers were extremely nice, thorough and...More

1  Thank DCskippy
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 91 - US$ 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 91 - US$ 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (721)
Room & Suite (353)
Dining (14)
Pool & Beach (2)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
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muccif
17 January 2018|
AnswerShow all 4 answers
Response from Aaron W | Reviewed this property |
We didn't take any, but probably no.
0
Votes
NcSteelergirl
12 October 2017|
AnswerShow all 2 answers
Response from Aaron W | Reviewed this property |
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's... More
0
Votes
Jerica R
23 August 2017|
AnswerShow all 10 answers
Response from Johan A | Reviewed this property |
The hotel is far from the Falls...you might be able to see the top part but for the price difference...stick with City View.
2
Votes
Room Tips
"Ask for a Fallsview room on high floors when u check in"
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"You can save some money by not having the Falls view room."
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"In the heart of Niagara Falls"
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"Added fees for TIF and NFDF; decline or dispute via credit card. Room Charge of 31.97 p/night & Parking..."
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