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Four Points by Sheraton Niagara Falls Fallsview

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Traveller (736)
Room & Suite (364)
Dining (14)
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Overview
  • Excellent22%
  • Very good41%
  • Average21%
  • Poor9%
  • Terrible7%
Travellers talk about
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AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Additional information
Offers from Four Points by Sheraton Niagara Falls Fallsview
Special Offer: Canada Summer Escapes
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Offers from Four Points by Sheraton Niagara Falls Fallsview
Special Offer: Canada Summer Escapes
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,992)
There are newer reviews for Four Points by Sheraton Niagara Falls Fallsview
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634
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651 - 655 of 2,858 reviews
Reviewed 9 September 2016

We booked this through groupon which included some other things to do at the arcade downstairs (mirror maze, mini golf, some ghetto painball place, etc), as well as a $15 ihop coupon. I wouldn't recommend purchasing this package, it wasn't really worthwhile. The hotel was...More

Thank gord888
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 12 September 2016

Dear gord888, Thank you for providing a very detailed account of your stay, we truly appreciate your honest feedback. It is nice that you provided us with both the positive and negative aspects of your stay, both will be shared with upper management for review....More

Reviewed 8 September 2016

Hotel was great. Nice and clean and plenty of things to do at the hotel.Of course the casino is right there. Please be aware of the "TIF" which I think it is the stupidest thing you can add to basically rob tourist unaware of the...More

1  Thank Jeff W
Reviewed 6 September 2016

This was my 2nd stay here booked through expedia, last time was 3 years ago and it has really gone downhill since then. Starting with check-in, my room was not ready (check in is at 4pm) when we arrived at 2pm so they checked us...More

1  Thank Lovetofly33
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 30 September 2016

Dear lovemexico33, Thank you for sharing your feedback with us, we truly appreciate it. Your comments regarding your check-in experience will be highlighted to the Front Office Manager for improvement. I am sorry that we did not meet your expectations on this visit, I do...More

Reviewed 6 September 2016

I did not stay here. Just has drinks in the bar and then a buffet dinner. Enjoyed lovely cocktails and a fresh, tasty buffet. IM vegetarian and the chef cooked me something especially although there was a lot of veggie salads and pasta dishes on...More

Thank Jamillajo
Reviewed 6 September 2016

Booked for an anniversary celebration, not even congratulations. I booked a room with two queen bed but when I got there at 5pm the guy at the front desk told me they are out of rooms with two queen bed which pissed me off because...More

2  Thank Ali Z
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 12 September 2016

Dear Ali Z, We truly appreciate you taking the time to share your feedback with us. Needless to say, I am very disappointed to read about the numerous issues that you experienced during your visit. Please accept my sincere apology for not living up to...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 105 - US$ 314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$ 105 - US$ 314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (736)
Room & Suite (364)
Dining (14)
Pool & Beach (2)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
muccif
17 January 2018|
AnswerShow all 4 answers
Response from Aaron W | Reviewed this property |
We didn't take any, but probably no.
0
Votes
NcSteelergirl
12 October 2017|
AnswerShow all 2 answers
Response from Aaron W | Reviewed this property |
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's... More
0
Votes
Jerica R
23 August 2017|
AnswerShow all 10 answers
Response from Johan A | Reviewed this property |
The hotel is far from the Falls...you might be able to see the top part but for the price difference...stick with City View.
2
Votes
Room Tips
"Hotel has a noise policy, so very nice when it is time to sleep. It was quiet, which was great."
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"17th Floor Corner unit was very spacious"
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"Ask for an upgrade!"
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"Drive nearby to find cheaper parking rates"
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