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First class facility that is close to everything. We came up for a weekend trip. We were instantly upgraded to a nicer room. The incline is nearby and one can walk inside to get to the casino. Rates were reasonable.
I have stayed at this Sheraton several times.
From the front staff C.S.R. Joshua, to the maintenance man who brought a bar fridge to our room, this hotel is top notch.
My husband and I arrived on a Thursday night for his birthday, for an...More
Brittney at the SPG desk was a delight to talk to and a great ambassador for the hotel. She gave us a few options for food in the area and offered us a free upgrade to our room. The room itself was clean and well...More
My family stays at Niagara Falls at least once year and we have stayed at the Four Points Sheridan several times but the customer service got so bad I started going elsewhere. Recently there was a great deal online, the hotel has gone through an...More
Clean rooms, convenient check in. Free upgrade. Good price. Although we had an "executive" room with view of the parking lot, (we didn't care about falls view since we are local), it was a pretty basic room but it was very clean. Washrooms could use...More
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's... More
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's concierge located in the lobby across from the gift shop was very helpful. Of course there is always Uber and lyft that will take you door to door too.