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Sheraton on the Falls

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6,498 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton on the Falls
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Showing 5,889: English reviews
Ocala, Florida
Reviewed 1 week ago via mobile

This is a real nice clean hotel with friendly helpful staff , incredible views of the falls and Rainbow Bridge. Located on the popular Canadian side, its seamless connection to multiple dining, casino & entertainment sites makes it the center piece of this tourist destination. There is a popular arcade style kids play area with indoor access to kid friendly...

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Thank KJC93
Salt Lake City, Utah
Reviewed 1 week ago

I used my starwood points to get a room here and was pleasantly surprised at how nice it was. staff was great. recognized my SPG status and upgraded me to a room with a view of the falls. clean and great location. will return.

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1Thank foxypocahontas1
Toronto, Canada
Reviewed 2 weeks ago via mobile

We go to Niagara Falls at least 2-3 times a year from Toronto. We usually pick this hotel because of the location- close to the falls, Hersey chocolate, the Clifton hills, connected to the waterpark, casino and has its own arcade. We like the modern rooms with 2 queen beds. Starbucks is downstairs at lobby. The swimming pool is really...

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1Thank elnchan2
Brampton, Canada
Reviewed 2 weeks ago

Sheraton on the Falls is a great hotel to stay in while in Niagara Falls. It is right in the heart of all the attractions. The room was spacious and beautiful. The Falls view was outstanding. A "must stay" hotel. Thank you Sheraton on the Falls.

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Thank margret343
Kitchener, Canada
Reviewed 2 weeks ago

We were here over March break with two grandkids...to be honest, we spent as much for three days/two nights as we did going to a 5 star all inclusive in Cuba for a week! Snow storming outside, it was nice to have restaurants and waterpark attached so you don't have to go outside in the cold, but everything very expensive...

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Thank Jane3722
Reviewed 2 weeks ago

What a view from the room. Hotel was clean, had a nice location, room was spacious and the gym was well equipped. Only complaint was the Starbucks attached to the hotel. Never tasted worse Starbucks coffee and super expensive.

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Thank Shawn J
Filey, United Kingdom
Reviewed 2 weeks ago via mobile

We had a room overlooking the falls,just wonderful. I have never stayed in a room with a view like that. The rooms are spacious two large beds,spotless,warm and cosy. We even had an electric fire with fireplace in the room. Our room on the eighth floor had a large bathroom with a tv in it for when you are in...

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2Thank sandland913
Dearborn Heights, Michigan
Reviewed 2 weeks ago

We loved our stay at the Sheraton on the Falls. Everything was connected there from the water park, to the arcade, to the Hard rock cafe & Casino. There was also a Pizza Hut,Subway & KFC in the connecting hallways near the Casino. Our room was spacious, comfortable & well kept. Although the weather was bitter cold we enjoyed ourselves...

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Thank mynetamynetamyneta
Ontario, Canada
Reviewed 2 weeks ago

Having stayed at this hotel countless times we can honestly say they have the best views of the falls. However.......they really need to up their customer service staff. The front staff used to be so so so friendly but now - they barely give you the time of day. We visited here with friends who were visiting from Italy and...

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Thank Norma M
London, United Kingdom
Reviewed 2 weeks ago

We were upgraded to a room with falls view without our asking.All staff and facilities were excellent. Particularly pleased with the Falls View buffet restaurant. Slightly disappointed that bar was closed due to refurbishment but not a real problem as we are not big drinkers.

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Thank tomdenise2015

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fallsview Buffet
Fallsview Buffet
Cuisines: Italian, American, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 

Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: ₹ 6,570 - ₹ 19,417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Reservation Options:
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton on the Falls staff and other travellers.
93 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room with a Falls View, 8 floor was perfect”
 of 5 bubbles MrsG111, 28 Mar 2017 | Read review
“falls view is indeed very nice !!!!!!”
 of 5 bubbles frankofmontreal, 28 Mar 2017 | Read review
“Corner Suites and Fallsview rooms are the best. The Presidential Suite is in a class all by itself, from the location, to the jacuzzi.”
 of 5 bubbles 45kingb, 24 Mar 2017 | Read review
“Upper floors have best views”
 of 5 bubbles cgstine33, 24 Mar 2017 | Read review
“Falls view rooms are absolutely a must”
 of 5 bubbles margret343, 16 Mar 2017 | Read review
5 of 5