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    Imperial Hotel & Suites

    5851 Victoria Ave, Niagara Falls, Ontario L2G 3L6, Canada
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    6/8/2017 7/8/2017
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    US$ 190US$ 196
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    Traveller (193)
    Room & Suite (80)
    Pool & Beach (3)
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    Overview
    • Excellent14%
    • Very good27%
    • Average21%
    • Poor16%
    • Terrible22%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Victoria Motor Inn at the Falls and Casino
    97 reviews
    #67 of 128 hotels in Niagara Falls
     
    Old Stone Inn Boutique Hotel
    1,023 reviews
    #32 of 128 hotels in Niagara Falls
     
    Days Inn - Niagara Falls Clifton Hill Casino
    1,646 reviews
    #80 of 128 hotels in Niagara Falls
     
    Howard Johnson Hotel by the Falls Niagara Falls
    2,349 reviews
    #19 of 128 hotels in Niagara Falls
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (627)
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    There are newer reviews for Imperial Hotel & Suites
    See the most recent reviews

    311 - 315 of 585 reviews

    Reviewed 25 February 2013

    Just returned from spending the weekend at this hotel. They have done renovations recently and I was very plesed with what I saw, new furniture, carpets etc. The staff was friendly as usual, altho I didn;t expect that to change. I always feel like its...More

    1  Thank Frank P
    Response from ecpete, Manager at Imperial Hotel & SuitesResponded 10 April 2013

    Frank, Always a pleasure having you and your family staying with us! Happy to hear you enjoyed the renovations. See you soon! Peter

    Reviewed 18 February 2013

    me and my husband had been coming to this hotel since 2012 it is in a very good location and close to every thing staff is very friendly made us feel at home very good prices wead a problem one time other then that the...More

    3  Thank melissa a
    Response from ecpete, Manager at Imperial Hotel & SuitesResponded 9 April 2013

    Hello melissa a, Thanks for letting us know about your stay with us. I know you have been staying with us for sometime now, and we appreciate your repeat business. Yes, we are 90% done with our renovations! You can expect new furnitures, pillows, duvets...More

    Reviewed 1 February 2013

    My grown daughters & I had a girls weekend and we were so disappointed with the room. VERY dated, musty smelling and bedbugs. woke up in the middle of the night to bites on my ankles and back. Earlier in the evening we had complained...More

    5  Thank PreciusMe
    Response from ecpete, Manager at Imperial Hotel & SuitesResponded 2 February 2013

    PreciusMe, The review you posted is absolutely unfounded and slanderous. At this time, we have no report by you, any other guests or any pest control company of your recent stay with "bed bugs". In the past, like any hotel, we have dealt with this...More

    Reviewed 29 January 2013

    I stayed overnight in this hotel in January of 2013. The accommodations was not planed but I received a good rate on a walk-in. The hotel is in a good location. The room had a wonderful view of the falls and was a nice size....More

    6  Thank eneda1
    Reviewed 24 January 2013

    My family of four spent the Christmas holiday at the Imperial Hotel & Suites. I have lost count of the numerous times we have stayed at this hotel. The location is perfect, just a minute walk to Clifton hill, as a matter of fact according...More

    3  Thank WendyannBishop
    Response from ecpete, Manager at Imperial Hotel & SuitesResponded 9 April 2013

    Dear WendyannBishop, Sincere thanks from myself and the staff for your kind words. We appreciate you posting a review of your last stay and previous stays with us. You and your family always display the utmost kindness and appreciation while staying with us. For that...More

    Victoria Motor Inn at the Falls and Casino
    97 reviews
    #67 of 128 hotels in Niagara Falls
     
    Old Stone Inn Boutique Hotel
    1,023 reviews
    #32 of 128 hotels in Niagara Falls
     
    Days Inn - Niagara Falls Clifton Hill Casino
    1,646 reviews
    #80 of 128 hotels in Niagara Falls
     
    Howard Johnson Hotel by the Falls Niagara Falls
    2,349 reviews
    #19 of 128 hotels in Niagara Falls
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 83 - US$ 252 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Booking.com, Hotwire, TripOnline SA, Cheap Tickets, getaroom.com, HotelsforEveryone, Cancelon, HotelQuickly and Evoline ltd so you can book your Imperial Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Niagara Falls
    • Also Known As
    • Imperial Hotel And Suites ,
    • Imperial Hotel Niagara Falls ,
    • Imperial Niagara Falls
    Add Photo Photos
    Traveller (193)
    Room & Suite (80)
    Pool & Beach (3)
    Hotel & Grounds (96)
    Bathroom (20)
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    Ask a question
    Questions & Answers
    Lisawalklate
    29 June 2016|
    AnswerShow all 5 answers
    Response from Kevanski1 | Reviewed this property |
    1) They like credit cards the best. 2) They can handle debit cards by charging a $100 dollar charge to your card and then refunding the next morning, if you didn't cause any damage or, 3) They wanted $200 cash deposit. We... More
    1
    Vote
    Sherra28
    7 April 2016|
    AnswerShow all 5 answers
    Response from SharonA299 | Reviewed this property |
    They did not charge us when we went in march.
    0
    Votes
    TraceyWilkinson
    2 January 2015|
    AnswerShow all 2 answers
    Response from Linda W | Reviewed this property |
    Most likely, yes. Just call them and reserve.
    0
    Votes
    Room Tips
    "Don't rely on free wifi...and don't eat at the Casablanca restaurant right in front of the hotel..."
    Read review
    "ask for a new one"
    Read review
    "Non-falls view is really unappealing"
    Read review
    "Don't book here, find another hotel."
    Read review
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