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Best Western Plus Cairn Croft Hotel

getaroom.comUS$ 87*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 124*
US$ 87*
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US$ 105*
US$ 105*
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Best Western Plus Cairn Croft Hotel
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1,263 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Cairn Croft Hotel
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Showing 1,209: English reviews
Reviewed 1 week ago via mobile

Excellent renovated room on second floor by pool area. Very clean and quiet. Fun safe pool, two hot tubs, video games and play structure. Smiling helpful staff. Convenient bus stop directly outside front door.

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Helpful?
Thank Marg G
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Hi There, Thank you for staying with us and also for the great TripAdvisor review. We did just finish our renovations so it's great to see our guests noticing our improvements. Thank you, Paul Cade

Saint John, Canada
Reviewed 2 weeks ago

The hotel is close to all of the attractions, including the wineries. Lobby area is very nice and the staff are wonderful. It seemed to be a great place for kids, as the pool area is very kid friendly. If you don't have kids, the patio's overlook the pool, so be prepared!

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Helpful?
Thank Lucy-Olive2015
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Good Morning, Thank you for writing a review of your recent stay. I am so pleased to see that you enjoyed yourself. We are a wonderful hotel for families with children, so as you mentioned, the courtyard around the pool is ideal for these types of travellers. I hope you will come back to visit again soon. Regards, Paul Cade

Reviewed 2 weeks ago

OMG where do I start, when we arrived Monday we got room 459, the grand kids came, we have a pool, climbing jungle, 2 hot tubes, lovely rooms, arcade and beautiful plants and trees. Staff was amazing, First 2 night we were on 4th flour then I asked how much the upgrade was and it was only 20 dollars so...

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Helpful?
Thank Kim H
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Good Afternoon, I want to thank you for going out of you way to let us know how much of an impact our dedication to service impacted your stay. I am so thankful to have a team like I do, that consistently creates positive experiences like yours. I hope that we will see you again soon so we can take...

Windsor, Canada
Reviewed 2 weeks ago via mobile

Enjoyed a very restful 2 day stay at this Best Western property. Was nice and clean & thought the price was a very good value for the wonderful amenities this Best Western has to offer. Can be a little loud with hockey teams sometimes that seem to gravitate to this Best Western. But was quickly moved to a quieter floor...

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Helpful?
Thank Darryl P
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Hi Darryl, I am happy to hear that you had a restful stay. Please know that you are always welcome at our hotel and we would be thrilled to host you again soon. Regards, Paul Cade

Paris, Canada
Reviewed 2 weeks ago via mobile

Not as close to the falls as they make it seem, there's no view, had to pay for parking but was told to basically park at McDonald's. The pool was tiny, 5 feet at the deepest point. And no room service. Don't get me wrong, the rooms were clean but that's about all we can say about it. If it...

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Helpful?
2Thank Samantha G
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Hi Samantha, I am upset that you didn't enjoy your stay. I assure you this is not the norm and I would love the opportunity to invite you back so that we can help you fall in love with our property and service. Please feel free to reach out to me at any point so that we can further the...

Toronto, Canada
Reviewed 3 weeks ago

We recently stayed at the Best Western Cairn Croft Hotel for a wedding and had an excellent experience. Check-in was quick (when line-up started, extra staff were put on duty immediately). Front lobby was clean, comfortable and modern. Room was the perfect size for our family of three. They have the best pub in Niagara Falls! Great food. Free parking!...

Review collected in partnership with Best Western
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Helpful?
Thank marapL6345PP
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Hi Mara, Thank you so much for writing a review on TripAdvisor. It was wonderful to see you and I am very happy that you were pleased with the experience. I hope that I will have the opportunity to see you again soon. Sincerely, Paul Cade

Mulmur, Canada
Reviewed 3 weeks ago

We enjoyed our stay here prior to a dance competition. The kids (and adults) had some fun in the pool with the toys provided. Thank you. The only disappointment was the quality of in room coffee and also the tap water was not great.

Review collected in partnership with Best Western
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Helpful?
Thank lamadge
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Hi There, Yes, our hotel is wonderful for families and kids. The best part is, is that while the kids are having fun, there is still lots for the adults to do as well. I apologize that you weren't a fan of our in room coffee. We recently switched suppliers and did a blind taste test before we did. I...

guelph, Canada
Reviewed 3 weeks ago

Enjoyed a few days away at the Cairn Croft - The hotel has just installed a new fresh lobby and updated rooms - all the staff make everyone appear right at home - The bar, restaurant (Doc Magilligans) served great food and an environment to it back relax and enjoy. Will go back

Review collected in partnership with Best Western
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Helpful?
Thank Paul D
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Hi Paul, Thank you for spending a few days at our resort style hotel. As you mentioned, our hotel is set up in such a way that you don't have to leave. I would urge you to come back to see us again soon so we can once again take care of you ad your family. Regards, Paul Cade

Toronto, Canada
Reviewed 3 weeks ago via mobile

We stayed at the hotel on a Saturday night to celebrate a birthday. We originally had a room with one bed. We asked if any two bed rooms were available and were upgraded to a huge room with 3 queen beds and 2 televisions. The front desk was very friendly and we appreciated their efforts. The room was very clean...

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Helpful?
1Thank SLMarket
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Good Afternoon, Thank you for staying with us to celebrate your family members birthday. I am very pleased to see that were able to upgrade your room. We have a variety of different room types, some that are better for families than others. Regards, Paul Cade

Orlando, United States
Reviewed 3 weeks ago

We stayed at the Cairn Croft BW during our Bauer Spring Tournament with our hockey team. The overall experience was great, from the family friendly courtyard with pool and playground, to the cleanliness and comfort of the rooms. The hotel is located very close to local attractions, restaurants and grocery stores, as well as an outlet mall. It's also a...

Review collected in partnership with Best Western
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Helpful?
Thank Monica D
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Good Afternoon, Thank you for choosing to stay at our hotel while you were here for the Niagara Bauer Challenge hockey tournament. We appreciate your business, and hopefully you will decide to stay with us again soon. Regards, Paul Cade

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Niagara's most popular resort hotel, located just minutes from the Falls. This charming property features a beautiful indoor courtyard which will make you feel like you are in a tropical paradise. A welcoming indoor pool and two family hot tubs enhance this area. 167 Immaculate guest rooms, various whirlpool and fireplace rooms and suites available. Bourbon Street Bistro is poolside serving selected menu items and beverages. Enjoy the all new Doc Magilligans Restaurant & Irish Pub on site for breakfast, lunch or dinner. Featuring live entertainment four nights a week. McDonald's is on property and many other dining options close by. WEGO Falls shuttle available stops right out front of hotel. Discounted parking for only $10.00/night. Find us on Facebook to stay in the loop! ... more   less 

Additional Information about Best Western Plus Cairn Croft Hotel

Address: 6400 Lundy's Lane, Niagara Falls, Ontario L2G 1T6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: ₹ 4,590 - ₹ 13,382 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Cairn Croft Hotel 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Travelocity, Expedia, Best Western, Hotels.com, Orbitz, Priceline, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Best Western Plus Cairn Croft Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Niagara Falls
Niagara Falls Best Western
Hotel Style:
#4 Business Hotel in Niagara Falls
#9 Family Hotel in Niagara Falls
#12 Best Value Hotel in Niagara Falls
#15 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Cairn Croft Hotel staff and other travellers.
26 questions
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Questions? Get answers from Best Western Plus Cairn Croft Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The poolside rooms are noisy during the day because of the kids in the pool, but it closes at 10 so it''s fine after that.”
bigfootcanuck, 18 May 2017 | Read review
“125 is great it has handicapped bar inside shower”
V599ZXkimh, 10 May 2017 | Read review
“If you like to go to bed early or sleep in late don't pick a room around the pool, it's noisy. Just kids having fun around the pool.”
RGCanadianguy, 17 Apr 2017 | Read review
“Avoid the courtyard rooms unless you don't mind noise and are going for the pool”
PickeringMikeReid, 17 Apr 2017 | Read review
“Be aware that parking is a major issue, you may need to walk quite a distance to get to your car.”
aprild841, 12 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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