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BEST WESTERN PLUS Cairn Croft Hotel

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BEST WESTERN PLUS Cairn Croft Hotel
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1,193 Reviews from our TripAdvisor Community

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Showing 1,142: English reviews
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Reviewed 2 days ago NEW

My family and I have been coming to this location to celebrate Family Day for over 4 years and it's always great! Rooms are nice and clean and the hotel was full with families and the staff is always helpful.

Review collected in partnership with Best Western
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Helpful?
Thank mariaaM8771UN
Guelph, Canada
Reviewed 4 days ago NEW

I booked our hockey team in for the family day weekend. My family decided to come a night early and arrived Thursday and checked out Sunday. What a phenomenal hotel. Modern, clean, comfortable. The pool and courtyard was awesome for parents to socialize while the kids swam. It was the perfect set up. Everyone we encountered was great. The food...

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Helpful?
Thank Carla V
Kincardine, Canada
Reviewed 5 days ago NEW

Our preferred hotel when we stay in Niagara Falls, Ont. Always confident that we will never experience any issues at this hotel.. and we never do! Generally have busy time when in NF, so we do not want to worry about hassles of cleanliness, checking in or out, pool, etc. No worries at this Best Western!

Review collected in partnership with Best Western
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Thank Y4756YQkenh
Glen Williams
Reviewed 1 week ago

Our tower room was modern, large, and clean with all the amenities we could want for a great value. The restaurant food was excellent and catered to my dietary needs. The staff was friendly and personable and went out of their way to make sure you were enjoying your stay. It was nice to lounge by the tropical pool and...

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Thank 299kime
Reviewed 1 week ago via mobile

Amazing staff, food and amenities! Will attend again! We had no issues, staff were very accomodating. Hot tubs and pool were well maintained. Room cleaning staff were efficient and respectful. Thank you!

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Helpful?
Thank Christina G
Ontario, Canada
Reviewed 1 week ago

We stayed here for a one night get-away with our two children. We got a great deal and had a fun night away. We had a mainfloor room that opened up onto the courtyard. The pool/playground/hot tub area was kept very clean. The room was a good size and we had no complaints. We will be returning to this hotel...

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Helpful?
Thank SunLoversOntario
Listowel, Canada
Reviewed 1 week ago via mobile

If your looking for a place to take your team , this is it . Tables around the pool to mingle and socialize , rooms are clean , but not fancy . Staff is excellent and understanding with teams and noise . Just made us all feel welcome , great restaurant on site as well

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Thank everett61
Reviewed 2 weeks ago

My family and I stayed two nights at the Cairn Croft and can definitely say we had a great time and would be back in the future. Now there was/is construction going on at the front desk area that made for a bit of a detour to the temporary front desk area but that was all good because we were...

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Helpful?
Thank Marc H
Reviewed 3 weeks ago via mobile

I went at this location several times. Always my preferred place to go in Niagara Fall. Staff are always friendly and very accommodating. With work to do, I enjoy/preferred the quiet top tower room with the fireplace. (In renovation). So I went for the Courtyard closer to the pool . Quiet the first night, but more noisy the second night....

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Helpful?
Thank Michelle A
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

Hi Michelle, Thank you for continuing to choose our hotel over the many other choices in Niagara Falls. I assure you we appreciate your feedback and will will use it to better the experience of future guests. Regards, Paul Cade

Toronto, Canada
Reviewed 3 weeks ago

`check in was a little bit of a wait and room `tourism tax was taken off as we are from the area--you need to request this otherwise it will appear on the bill `pool was great `fitness room was small but enough equip to get a workout `mcdonald's next door was great for breakfast `no frills grocery was next door...

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Helpful?
Thank Lryu
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

Hey There, Thank you for taking time to review the hotel. I am assuming you stayed with us quite some time ago as you mentioned the rep baseball tournament and it is January now. None the less I appreciate your comments and will use your feedback to better the experience for other guests in the future. Regards, Paul Cade

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Niagara's most popular resort hotel, located just minutes from the Falls. This charming property features a beautiful indoor courtyard which will make you feel like you are in a tropical paradise. A welcoming indoor pool and two family hot tubs enhance this area. 167 Immaculate guest rooms, various whirlpool and fireplace rooms and suites available. Bourbon Street Bistro is poolside serving selected menu items and beverages. Enjoy the all new Doc Magilligans Restaurant & Irish Pub on site for breakfast, lunch or dinner. Featuring live entertainment four nights a week. McDonald's is on property and many other dining options close by. WEGO Falls shuttle available stops right out front of hotel. Discounted parking for only $10.00/night. Find us on Facebook to stay in the loop! ... more   less 

Additional Information about BEST WESTERN PLUS Cairn Croft Hotel

Address: 6400 Lundy's Lane, Niagara Falls, Ontario L2G 1T6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: ₹ 4,561 - ₹ 15,227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Cairn Croft Hotel 3*
Number of rooms: 167
Reservation Options:
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Also Known As:
Best Western Niagara Falls
Niagara Falls Best Western
Hotel Style:
#4 Business Hotel in Niagara Falls
#9 Family Hotel in Niagara Falls
#15 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Cairn Croft Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Cairn Croft Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The tower room was a great choice for us as we found it quieter than the ones by the pool.”
 of 5 bubbles 299kime, 13 Feb 2017 | Read review
“courtyard rooms are great”
 of 5 bubbles 266frankl, 27 Jan 2017 | Read review
“Pick courtyard rooms”
 of 5 bubbles N5220QHmattl, 22 Jan 2017 | Read review
“For quiet, don't stay near the pool.”
 of 5 bubbles Jayzam79, 17 Jan 2017 | Read review
“We enjoy the courtyard rooms”
 of 5 bubbles 905cherylw, 17 Jan 2017 | Read review
5 of 5