We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Niagara Falls - Fallsview

CrownePlaza.comUS$ 101*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 247*
US$ 101*
Great Deal
US$ 114*
US$ 116*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Crowne Plaza Niagara Falls - Fallsview
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,851 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,665: English reviews
Start your review of Crowne Plaza Niagara Falls - Fallsview
 Click to rate
Manitoba
Reviewed yesterday NEWvia mobile

Spent one night on the twelfth floor with a view of the falls. Everything was great! Check in was fast and easy. We had a little trouble with parking only because we were driving an oversized truck, but we found a place to park it. Interesting going to the top floors. Access is by changing elevators at the ninth floor...

 Report
Helpful?
Thank DMRManitoba
Markham, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I booked my room with points so it did not cost me anything to start with. As we all know points rooms are often the lower elevation, less frills rooms. I was delighted when the hotel offered to upgrade me free of charge to the executive floors (the top two floors). I chose a room on the 11th as this...

 Report
Helpful?
1Thank Ray F
About Hotel's Favourite Review
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear Ray F, Thanks so much for taking the time to review us and for your 5 star review! We are trilled that you enjoyed your stay with us and enjoyed your complimentary upgrade to our Fallsview Balcony room! We hope to welcome you back soon! At your service, Tanya F Guest Relations Management Team, IAGFA

Indiana, Pennsylvania
Reviewed yesterday NEW

The hotel is fine for one night stays. Could use some updates and beds are small and uncomfortable. There is a marble ledge between bathroom and bedroom that will cause a lot of toe stubbing. We also had trouble with the shower and no much help from the staff...but we got it working finally. Some staff is very friendly, others...

 Report
Helpful?
Thank LaurLaw
cleveland ohio
Reviewed 6 days ago NEW

great location for everything we needed. upon registration we were given a free room upgrade, we were pleasantly surprised. for our needs it was located right next to the casino and right next to the hard rock cafe. also located right across the street from the duty free shop.

 Report
Helpful?
Thank richsolecki
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear richsolecki, I wanted to take time to thank you for reviewing the Crowne Plaza, Niagara Falls-Fallsview. We are delighted to hear that you enjoyed your room upgrade and that our central location was ideal for your stay. We cannot wait to welcome you back for your next getaway with us. At your service, Tanya F Guest Relations Management Team,...

Reviewed 1 week ago NEW

Good location for the waterpark, dated rooms that smelled, the price was too high for what we got, parking cost extra $29.00. Guest services were rude. I do not think that i will be staying at that hotel again.

 Report
Helpful?
Thank Kirk M
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear Kirk M, Thank you for taking the time to write us a review. We strive to provide our guests with excellent accommodations and hospitable service. We truly apologize that we weren’t able to exceed your expectations during your visit to our hotel. Your feedback gives us the opportunity to follow up with our team and improve our hotel moving...

Reviewed 1 week ago NEW

Pros: 1. Close to the outlet mall (just across the street). If you are outlet shopper, it is good for you. 2. Reasonable price with reasonable 3.5 stars hotel quality. 3. Has a swimming pool (not fancy, but functional). Cons: 1. Not close to Falls area. 2. The restaurant inside this hotel is just so-so.

 Report
Helpful?
Thank Eddie C
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear Eddie C, Thank you for your review. However I do believe this is not a review of our hotel, the Crowne Plaza Niagara Falls-Fallsview, as we are located on Falls Avenue. We're just a quick walk down to the Falls, we feature Fallsview Rooms and we do not have any Outlet Malls near our location. At your service, Tanya...

St. Catharines, Canada
Reviewed 1 week ago

We booked for the Culinary Event this past weekend. The food was Great for the event. when we arrived at our room, we thought were is the rest of the room. The room was extra small, not what you would expect for the price that we paid for the weekend. The morning breakfast was, okay, if not for the omelette...

 Report
Helpful?
Thank 2100stanp
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear 2100stanp, Thank you for taking the time to write us a review. Although we are happy that you enjoyed our Culinary Event, please accept my apologies that you were disappointed in your room accommodations. Given the age of the hotel, some of our rooms indeed are modest in size and unfortunately during this event our elevator that services the...

Reviewed 1 week ago

I stayed at the Crowne Plaza in February and it was great. I went with a group of my friends so we had 5 rooms and luckily we got to all stay on the same floor side by side to one another. The bellman that was working at the time, I forgot his name (older short white man) was extremely...

 Report
Helpful?
Thank Alan A
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear Alan A, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. We delighted to read that you enjoyed your getaway with us. I believe our Bellman who you are reffering to was David and I have forwarded along your kind comments. We hope to have the privilege of welcome you back soon! At your service,...

London, Canada
Reviewed 1 week ago

Room size was tiny, and in one room (we requested a room change after being given a room with a window that only opened into an interior), there was a musty odor. Getting into the parking garage was nervewracking as you have to cross a busy sidewalk, and there's not enough room for cars to line up waiting to get...

 Report
Helpful?
Thank ontariomom2017
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear ontariomom2017, Thank you for taking the time to write us a review. Please accept my sincerest apologies for the shortcomings you mention in your review for which I have forwarded your feedback on the appropriate departments. Your feedback is valued as it allows our team to improve our hotel moving forward. At your service, Tanya F Guest Relations Management...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

This hotel is fantastic and in a perfect location. Our check-in was great with Kali (sp.). She was warm and welcoming and asked if we had been to the area in hopes of telling us a little more. She even sent us up some chocolates to celebrate our weekend vacation. The rooms were fantastic and really provided a nice view...

 Report
Helpful?
Thank penguinsfan14
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear Eric, Thanks so much for taking the time to review us and for your 5 star review! We are delighted to read that you enjoyed your weekend getaway with us. I have forwarded along your kind comments to Kari. We hope to have the honor of serving you again should your travels bring you back to Niagara Falls. At...

830 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (772)
Viewed
View from Room (124)
Viewed
Bathroom (41)
Viewed
Room/Suite (142)
Viewed
Hotel & Grounds (128)
Viewed
Dining (41)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (10)
Viewed
0:32
Videos (2)
Viewed
Other (283)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Room/Suite (34)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (3)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (16)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Niagara Falls hotels
1.7 km away
Radisson Hotel & Suites Fallsview
1.1 km away
DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
1.4 km away
Four Points by Sheraton Niagara Falls Fallsview
Show Prices
Show Prices
Show Prices
0.3 km away
Country Inn & Suites By Carlson, Niagara Falls, ON
0.2 km away
Skyline Hotel & Waterpark
Skyline Hotel & Waterpark
#33 of 129 in Niagara Falls
1,474 reviews
1.4 km away
Hilton Niagara Falls/Fallsview Hotel & Suites
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Classic elegance at the Falls. The AAA/CAA rated 3-Diamond/4 Star fallsview hotel is located directly across from Niagara Falls, in the heart of the tourist district. The Crowne features indoor connections to Casino Niagara, Fallsview Indoor Waterpark, and the attractions, entertainment and dining options located on the 20 acre Falls Avenue Resort. A getaway at the Crowne is a rewarding experience in part a result of first class amenities, spectacular fallsview guestrooms & suites, and exquisite fallsview fine dining at The Rainbow Room by Massimo Capra. ... more   less 

Additional Information about Crowne Plaza Niagara Falls - Fallsview

Address: 5685 Falls Avenue, Niagara Falls, Ontario L2E 6W7, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: ₹ 6,270 - ₹ 20,427 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Niagara Falls - Fallsview 3.5*
Number of rooms: 234
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, IHG, Hotwire, Priceline, Travelocity, Orbitz, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Crowne Plaza Niagara Falls - Fallsview reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Hotel Style:
#5 Casino Hotel in Niagara Falls
#8 Spa Hotel in Niagara Falls
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Niagara Falls - Fallsview staff and other travellers.
30 questions
Ask a question
Lismore, Australia
over a year ago

See all questions (30)

Questions? Get answers from Crowne Plaza Niagara Falls - Fallsview staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Falls view price on lower floors not worth the price.”
kirkm677, 16 May 2017 | Read review
“High floors lead to better views, naturally”
  • view out the window
  • clean and comfortable
  • clean with a classic feel
penguinsfan14, 10 May 2017 | Read review
“Ask for a fallsview, only 30.00 more a night. We'll worth it.”
markwS142ZR, 1 May 2017 | Read review
“Don't get room on 4th floor. Check the room before accepting”
agupte2007, 26 Apr 2017 | Read review
“Spend the extra $100 and stay at a nicer hotel”
cassidyconstance, 23 Apr 2017 | Read review
5 of 5
CrownePlaza.com
US$ 101* /night
View Deal
PricelineUS$ 114
Orbitz.comUS$ 116
AMOMAUS$ 247
View all 15 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates