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Super 5 Inn

28 reviews
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Overview
  • Excellent10%
  • Very good31%
  • Average28%
  • Poor10%
  • Terrible21%
1 week ago
“Had to laugh it was that bad, but ended well with good customer service!”
17 Sep 2017
“Worse ever”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Concierge
2.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (28)Write a Review
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1 - 5 of 25 reviews
Reviewed 1 week ago

We arrived at 1am after 5 hour flight just wanting to get some sleep. We knocked on the locked front door but no one was at reception. 5 mins later a smiling but very worried looking man opened up and asked us to wait as...More

Thank Travel-Sitreps
Reviewed 17 September 2017 via mobile

We traveled from Windsor ! We got there and the lady told us that we had to come back in half hour that they were fixing the air ! But what made no sense it was 9 at night!!! We found out they rented it...More

Thank Susan S
Response from DeluxeInnToronto, General Manager at Super 5 InnResponded 21 September 2017

Hello Susan, We are very sorry for the miscommunication and to hear about your experience. It is unacceptable what had happened and it was all due to miscommunication with our reservation team and front desk. We are sorry that your room was dirty, our turnover...More

Reviewed 30 August 2017

Looks ok from the outside but we encountered activity to suggest that they rent rooms by the hour. Room was ok but didn't want to touch the sofa or the bed covers. The sheets themselves were clean. No hot water. When we mentioned this on...More

1  Thank Julie F
Response from DeluxeInnToronto, General Manager at Super 5 InnResponded 8 September 2017

Hello Julie, We are very that you got the impression that we rent rooms by the hour, we do our best to provide a clean and safe stay for all of our guests and hope that everything was in order. We appreciate your concern for...More

Reviewed 24 August 2017 via mobile

Having spent 3 nights at very nice,but, expensive hotel in Bowmanville, I reserved a cheaper motel in Mississauga to reduce costs,for a quick overnight stay.I was going to be out the whole time and just needed a place to sleep. I must note that the...More

Thank Debi S
Response from DeluxeInnToronto, General Manager at Super 5 InnResponded 25 August 2017

Hi Debi, We are glad that you found our staff to be friendly and helpful and want to thank you for choosing to stay with us. We are very sorry to hear about the state of your room. We have a highly skilled team for...More

Reviewed 16 August 2017

The room was good, clean. Nice to have two sinks, water was always hot for showers. staff was friendly. The couch is not a couch more like a love seat. Only basic cable no option for movies or games. A/c was good to haveMore

1  Thank Yancey F
Response from DeluxeInnToronto, General Manager at Super 5 InnResponded 25 August 2017

Hello Yancey, It is great to hear that you found your room to be good and clean! We are very proud of our staff and are glad that you found them to be friendly. We agree that an air conditioner unit is great to have,...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$ 63 - US$ 113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 63 - US$ 113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Questions & Answers
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Room Tips
"can't imagine that one is better than another"
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"Good for couples or singles nothing close for kids to do."
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"All rooms are good. Warmer upstairs."
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"Has fridge, microwave, internet and TV"
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