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Sheraton Gateway Hotel in Toronto International Airport

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Sheraton Gateway Hotel in Toronto International Airport
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1,803 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Gateway Hotel in Toronto International Airport
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Showing 1,719: English reviews
Reviewed 20 May 2014

Stayed here 1 night before a long flight and week vacation the following day. Upgraded to the club floor, and highly recommend for the cocktails/appetizers in the evening/breakfast in the morning. We had a comfortable corner suite with all the amenities needed for our stay. Concierge was kind to call our room with a wake-up call for our early flight....

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Helpful?
1Thank FunintheSun1110
SheratonGateway, Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I am glad that you enjoyed the comforts and convenience of our hotel and you took advantage of the upgraded amenities on our club floor. We look forward to welcoming you back when your travels bring you through Toronto Airport again. Sincerely, Dan Esplen Director of Operations

NovaScotia
Reviewed 18 May 2014

I have stayed here several times and agree that the location is great. There were a few issues during our most recent stay, though, including noise, difficulty getting hotel staff by phone, etc. I am not if we would stay there next time we have a connection - we may try somewhere else.

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1Thank fishygal
SheratonGateway, Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I am disappointed to learn of the challenges you encountered in connecting with my team during your recent stay. I would like to have the opportunity to address the other issues you faced and hope that you will be able to reach out to me at the hotel so that we can follow up on these items. We value your...

Toronto
Reviewed 17 May 2014

I stayed overnight at the Sheraton Gateway for a company sales meeting, and during this limited stay, here were my observations... - location was convenient and easy to get to both from airport (of course!) as well as highways (close to home for me personally but also for most of my colleagues), and parking was handy on level P5 -food/catering...

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Helpful?
Thank esha_1975
SheratonGateway, Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for sharing your feedback following your recent visit to our hotel. I am glad that you enjoyed our services and facilities. I was disappointed to learn of your challenges in getting a mini fridge to your room. I have shared your feedback with my team to ensure proper follow up with the staff. Please accept my apologies for...

Toronto
Reviewed 17 May 2014

This is my second review of the Sheraton Gateway. The last review was over a year old and, although we stayed obce more in between, I didn't write a review for that stay. Once again, we enjoyed this stay. The front desk staff is still as pleasant and willing to be of assistance. Check-in/check-out were both seamless and accurate. The...

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Helpful?
1Thank Freedom50plus
SheratonGateway, Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for your loyalty to our hotel and for taking the time to share your experience and acknowledge the services of our team. Our Link@Sheraton offers complimentary high speed access and a place to relax. I hope that you will be able to take advantage of that facility during your next visit. We look forward to welcoming you back...

Saskatoon, Sask.
Reviewed 16 May 2014

We stayed for a day at the Sheraton Gateway to rest on our 10 hour stopover. We were able to get a room at 10:00 AM instead of having to wait until 3:00 PM, as with most hotel policies. What the room lacked in updated decor, it made up for cleanliness and quietness. Located at Terminal 3, I was concern...

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1Thank ProsaicTraveller
SheratonGateway, Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for choosing our hotel for your pre-flight stay. With easy access to both terminals and the quiet comforts of our location, we offer the best option for travelers through Toronto Airport. I am glad that we were able to offer you an early check in so that you could relax before a long trip. Thank you for sharing...

Edmonton, Canada
Reviewed 16 May 2014

After studying my itinerary and seeing I was landing in Toronto around 8 PM I opted to spend the night at the Sheraton Gateway instead of taking the time to catch the airport express to stay in a downtown hotel and was glad I did. It's so convenient to walk off an international flight, clear customs and then head right...

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Helpful?
1Thank tcook052
SheratonGateway, Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for sharing your recent experience in our hotel and for your feedback on your room. I am sorry that we missed fixing this simple, yet important feature, and I have shared your feedback with my team for immediate attention. I am glad that we were able to offer you a quick and easy respite from your travels and...

Freeport, Grand Bahama Island
Reviewed 16 May 2014

Convenience has to be a big factor in choosing an airport hotel. We had such two stays on this trip – the Sheraton Gateway at Toronto’s Pearson International Terminal Three and the Hilton at London Gatwick’s South Terminal. In the first case we had to check in at 7am and the other at 4.30am. From that perspective both were ideal....

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Helpful?
1Thank Stuart G
SheratonGateway, Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for sharing your feedback…Welcome back! We have reviewed your comments and shared it with the team – we look forward to welcoming you back soon. Sincerely, Dan Esplen Director of Operations

Newport Corner, Nova Scotia, Canada
Reviewed 14 May 2014

I found this hotel to be very nice. Clean and so convenient. It made the beginning of our vacation very relaxing. Room service was superb and they asked us if we wanted to be away from the elevators. It was very quiet there. Got a basic king room and it was lovely. Worth the price for its location and service....

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Helpful?
Thank Faustina W
SheratonGateway, Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for choosing our hotel as your pre-vacation stop; I am glad that you enjoyed your stay and my team took great care of your. We look forward to welcoming you back when you travel through Toronto Airport again. Sincerely, Dan Esplen Director of Operations

Reviewed 14 May 2014

Stayed one night only between flights. Extremely convenient location adjacent to terminal 3. Did not have to go outside of the airport for access to the hotel and the directions posted in the airport were excellent. Flew out from terminal 1 and hotel has easy access to the airport's sky train which runs between the terminals (free) and again did...

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Helpful?
Thank FrankCovey
SheratonGateway, Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I am glad that you enjoyed our comfortable signature Sweet Sleeper beds as well as the convenience and services of our hotel. As we are not located on a flight path, our guests enjoy a quiet night with no noise disturbance from the planes. We are also the only shuttle-free hotel in the airport area, thus eliminating the wait time...

Calgary, Canada
Reviewed 14 May 2014

Great hotel for a quick meeting in Toronto right after a flight, good friendly staff, clean rooms and great location-the hardest part was taking the tram from terminal 1-you get the picture. I had to fly to Toronto for a day and the meeting was at this hotel, reading some reviews of the hotels around the airport I wasn't sure...

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Helpful?
Thank Aft43
SheratonGateway, Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I am glad that you enjoyed the convenience and comforts of our hotel when flying in for a day meeting. Thank you for taking the time to share your experience. We look forward to welcoming you back. Sincerely, Dan Esplen Director of Operations

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Gateway Hotel in Toronto International Airport is the only full service hotel located in Toronto's Pearson International Airport. Our climate controlled walkway connects you to Terminal 3, with access to Terminal 1 and the Union Express Train to downtown Toronto just a short distance away. ... more   less 

Additional Information about Sheraton Gateway Hotel in Toronto International Airport

Address: Terminal 3, Toronto International Airport, Mississauga, Ontario L5P 1C4, Canada
Region: Canada > Ontario > Mississauga
Price Range: ₹ 10,910 - ₹ 20,157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Hotel in Toronto International Airport 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Hotel Toronto Airport
Toronto Sheraton
Sheraton Gateway Hotel Toronto
Hotel Style:
#14 Family Hotel in Mississauga
#16 Business Hotel in Mississauga
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gateway Hotel in Toronto International Airport staff and other travellers.
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Questions? Get answers from Sheraton Gateway Hotel in Toronto International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room with city view, 4th floor , it was a standard room but was clean quiet and spacious.”
 of 5 bubbles ErnestoLeBlanco, 16 Jan 2017 | Read review
“we needed a rollaway and were easily able to fit it in the room”
 of 5 bubbles 662emiliek, 15 Jan 2017 | Read review
“Ask for a room not facing the terminal. It's a lot quieter and you don't hear the airport train.”
 of 5 bubbles stewrobb2611, 12 Jan 2017 | Read review
“We stayed on fifth floor facing north and it was quiet and convenient”
 of 5 bubbles SurfDj, 8 Jan 2017 | Read review
“Ask for a quiet room away from airport side if you are a light sleeper.”
 of 5 bubbles Ontheroad5056, 6 Jan 2017 | Read review
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