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Hotel advertises free parking but doesn't have it. Charged us $10/day to park. We booked 2 rooms before and 2 rooms after our trip and even though I had called the hotel directly to confirm free parking, not even the actual days we stayed there...More
Stayed one night before an early flight. The $250 hold on a credit card that takes 3 to 5 days to get back is a little much. Most people staying here are on their way to a vacation and it’s worrisome having a hold on...More
I won't go into all the details as I am hoping to hear from the Company about several concerns but I will review without the many of the complaints in here, only what I think you need to know. The hotel is very clean and...More
We check in and were assigned to room 221. When we got to the room we discovered we had a fridge that was not working. I also hurt my foot on a piece of metal sticking out of the side of the bed. My ankle...More
No complaints at all about this hotel. We were comfortable, staff was friendly and welcoming, and it was super-handy for getting to the airport for an early morning flight. Free parking was a bonus. And it is nice that there are a few fast food...More
Response from QIAWManagement, General Manager at Quality Inn Airport WestResponded 5 March 2018
Than you for reviewing your recent stay at Quality Inn Airport West on tripadvisor .We are happy to learn that you were satisfied with your accommodation and staff services.
We are looking froward to welcoming you again.