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Had a great room, upgraded to the king Whirlpool suite. Room was almost too big. Even with running only hot water into the tub, it was so large that the temp never got hot, it cooled to fast while waiting to fill.
Staff at this...More
This hotel was beautiful inside. Service was great. The room was wonderful, it had a fireplace and a sitting area, separate from the 2 beds. They did offer a buffet but we took advantage of local restaurant. Pool was nice and clean. Sauna was HOT.
Whom ever takes care of the pool in this hotel needs to pay attention to the clarity. We did not swim in the pool due to the appearance. Feb 26-27
The rest of the hotel is ok. The room was clean, the cleaning staff do...More
Response from Jeyaprasanth, General Manager at Park Inn by Radisson, Toronto Airport WestResponded 1 week ago
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
I had an extremely bad experience here with the management. I even wrote an e-mail to the Manager of Park Inn about my experience, however, he failed to address any issues or concerns I had. The individual who came to "assist" at 1:30 am, was...More
Thank Raman G
Response from Jeyaprasanth, General Manager at Park Inn by Radisson, Toronto Airport WestResponded 2 weeks ago
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. Unfortunately, I haven't received your email, to get back to you. If you need to contact me directly...More
Unfortunately we used it today and it took 1 1/2 hours to get to us, with the usual excuses, we think that because we had written a review last week about this hotel, they made us wait at the airport for 1 1/2 hours when our... More
Unfortunately we used it today and it took 1 1/2 hours to get to us, with the usual excuses, we think that because we had written a review last week about this hotel, they made us wait at the airport for 1 1/2 hours when our flight was only 2 1/2 hours.