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Residence Inn London Downtown

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Residence Inn London Downtown
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296 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn London Downtown
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Showing 290: English reviews
Reviewed 22 August 2016

I have stayed at hundreds of hotels for business and pleasure. I have never encountered this fraud scam. I booked a suite for myself and two sons over the August civic holiday in order to visit family friends and the local university. After my stay a $380 charge appeared on my credit card. I phoned to find out what this...

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Helpful?
1Thank Karin W
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Karin W, Thank you for bringing your concern on to this forum. You have every right to know what these charges were on to your account during your last stay with us. Our General Manager and our Guest Service Department had made several efforts to communicate with you the past two weeks to resolve and clarify these charges. We...

London, Canada
Reviewed 17 August 2016 via mobile

If you want to pay a little more for your hotel stay and sleep in total comfort...try the Residence hotel downtown London. The suite was nicely laid out, kitchenette and seating area. Decor a little outdated but very clean and comfortable. The hotel staff were very pleasant and breakfast the next morning was very good...full breakfast with plenty of fresh...

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1Thank Lori H
Toronto, ON
Reviewed 2 August 2016

First off, our two night stay with our two young children was really nice. The hotel staff were super nice and friendly. The place was clean and quaint. Some of the parts of the room are a little run down but I am super picky and am used to staying in fairly luxurious hotels, so that being said, I was...

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1Thank NancyH1333
Toronto, Canada
Reviewed 27 July 2016

We stayed with friends and family since this location is closed to downtown and we go to the sunfest every year and this is the first time in this hotel. the rooms are spacious however all related to food is completely disastrous, dirty plates and utensiles, dirty tables for long time even when there were 2 clients in restaurant. Burned...

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Helpful?
Thank Juan R
RIL2011, Front Office Manager at Residence Inn London Downtown, responded to this review

Dear Juan R, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn London Downtown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any issues...

Ontario
Reviewed 24 July 2016

Stayed here for a little getaway. The front desk clerk was so friendly and kind. Our room was great. Did not realize it came with a full kitchen! Had I known I would not have wasted the money we did going out to dinner. Great location. Complimentary breakfast was more than enough to get you on your way. Would definitely...

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Thank czechmate1ca
Reviewed 20 July 2016 via mobile

We stayed from July 14-18 with our 2 children. The suite was extremely spacious and well-equipped, resembling a one bedroom apartment. Extremely clean and tidy, with housekeeping staff being extremely accommodating if we were sleeping late. The daily complimentary breakfast was well appointed with a very decent selection for all tastes, with ample dining space.

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Thank Helen-Marie R
Milton, Canada
Reviewed 8 July 2016 via mobile

My partner and I stayed here recently just for a one night getaway. The hotel is in easy walking distance of the restaurants and bars on Richmond Street, easy to cut through Victoria Park. The room was huge and nice and clean, hotel staff all very friendly and welcoming. Free breakfast in the morning, was appreciated and nice to have...

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Thank Rbjdtb
Montreal, Canada
Reviewed 28 June 2016

I recently stayed at this Residence Inn and checked out on Sunday, June 5 th, on a very upsetting note due to the treatment by Account Manager. I relayed to him my disappointment with the quality and lack of services I expected from a Marriott brand hotel. Upon arrival on Friday June 3rd, I called reception for some ice, and...

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Helpful?
Thank Janice D
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Janice D, I am sorry to hear that we did not exceed your expectations during your last stay. I understand that our Management Team had already been in touch with you and our Brand Marriott. Our goal is to meet all of our guests expectations during each stay, we hope to see you again the next time you are...

Reviewed 27 June 2016 via mobile

Morris checked me in and was amazing. He even went searching for a phone charger for me to use as I forgot mine. Answered all my questions in person & from room phone. Pete checked me out and was a great character to deal with. Funny yet kept it professional. The room was spectacularly clean & spacious. Even had a...

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Thank Toni L
Kingston, Canada
Reviewed 23 June 2016

We stay here regularly when we visit family. Accommodation is accceptable, and one of the few places that have 2bedroom suites, allowing various family members to comfortably stay together. London's bizarre revenue grabbing parking restrictions mean you have to pay for parking and the underground lot is scary tricky. The food is mediocre, and the plastic / disposable waste will...

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Helpful?
Thank Katherine R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn London Downtown

Address: 383 Colborne Street, London, Ontario N6B 3P5, Canada
Region: Canada > Ontario > London > Central London
Price Range: ₹ 7,325 - ₹ 10,860 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn London Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Residence Inn London Downtown Hotel London
London Residence Inn
Residence Inn London Downtown Ontario
Hotel Style:
#9 Business Hotel in London
#10 Family Hotel in London
#12 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn London Downtown staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors”
 of 5 bubbles keasons, 31 Oct 2016 | Read review
“Ask for a corner suite.”
 of 5 bubbles H44-12, 24 Oct 2016 | Read review
“Anything above floor 2 is great!”
 of 5 bubbles jimhL6385AW, 15 Sep 2016 | Read review
“I stayed in one of the suites - which included a refrigerator, Microwave, etc. Pretty good.”
 of 5 bubbles johnsonk560, 24 Aug 2016 | Read review
“High floors have great views!”
 of 5 bubbles JanH3791, 18 May 2016 | Read review
5 of 5