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DoubleTree by Hilton Hotel London Ontario

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#9 of 41 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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DoubleTree by Hilton Hotel London Ontario
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356 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London Ontario
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Showing 348: English reviews
London, Canada
Reviewed 1 week ago

My husband and I stayed at this lovely property to attend an event at the attached Convention centre. The room was incredible. Large and roomy, yet very cosy! Everything was perfect, including breakfast in blakes, I highly recommend the breakfast buffet, it was fresh and one of the best I have enjoyed in a long time!

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Helpful?
Thank JCCalvert
Mississauga, Canada
Reviewed 1 week ago

Booked through an agent (Hockey Tournament) and was quite pleased with everything until my Son cut his foot on the bottom of the pool from a tile that was sticking out when he jumped into the pool. Also, had my credit card stolen from my coat pocket and was only called about the numerous usages the day after from my...

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Helpful?
Thank carolasalo
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your feedback regarding your experience at our hotel and I sincerely apologize for the issue that you experienced. I have reviewed your comments with the respective departments for necessary action. We endeavour to make it right for our guests when problems are brought to our attention and I regret that we did not meet your expectations.

Toronto, Canada
Reviewed 1 week ago via mobile

The hotel is nice and the room was comfortable and clean. That usually makes us very happy. I have given many reviews over the last 12 years.....this is a rare negative one from me. The unfortunate part was, we paid for parking with in and out privileges and went out for dinner, came back at 9 pm and were told....sorry...

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Helpful?
1Thank smilingmick
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your feedback. I understand your frustration and I apologize for your experience. I have addressed your concerns on an individual basis to ensure all our associates deliver the level of customer service our guests expect. We value your business and hope that you will re-consider staying with us again to allow us the opportunity to create a...

Toronto, Canada
Reviewed 2 weeks ago

We were in town for the London Devillettes Hockey Tournament. I called the hotel in advance regarding pre-arrival room selection to ensure the room had specific amenities. The associate I spoke to was very kind and understanding of my needs. She told me she would take care of my needs and call me back to confirm they would be met....

Review collected in partnership with DoubleTree by Hilton
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Thank Toronto575
Toronto, Canada
Reviewed 2 weeks ago

Cookies were good, faucet in bathroom was either too hot or too cold. Everything else was pretty good though. The cookies were nice and warm and unlimited. Thr breakfast buffet definitely left something to be desired but the restaurant food for dinner was great.

Review collected in partnership with DoubleTree by Hilton
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Thank Jamil K
Welland, Canada
Reviewed 2 weeks ago

This location went above and beyond and we will definitely return in the future!! Friendly staff at all levels and extremely clean and comfortable. Everyone was helpful and service was fast and efficient. Beds are over the top in terms of comfort and we would even look into purchasing a similar bed for our home. We love the Hilton and...

Review collected in partnership with DoubleTree by Hilton
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Thank 709mellissaa
Toronto, Canada
Reviewed 3 weeks ago

I had 3 rooms at this hotel last Sat. The hotel was almost sold out so there were a lot of guests in the hotel. Check in was fast and the staff was pleasant. The room was clean and looked very nice. There were kids making noise in the hallway running up and down and knocking on doors. After a...

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Helpful?
Thank Barbara C
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your kind comments regarding your last stay at the new DoubleTree. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice!

Calgary, Canada
Reviewed 3 weeks ago

Convenient location if you are at the London Convention Centre. Quick taxi ride to most restaurants. Some are walkable in groups. Staff is friendly and accommodating to requests. Rooms are clean and comfortable.

Review collected in partnership with DoubleTree by Hilton
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Thank Andrew D
Windsor-Essex-Pelee Island Region, Canada
Reviewed 3 weeks ago

Stayed here while we enjoyed a music festival. Very nice room great staff. And the chocolate chip cookies are soooo yummmy!!! Very close to the Track Side Festival! Walking distance from shopping and restaurants.

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Thank Jagerlyn
Toronto, Canada
Reviewed 3 weeks ago

` check in smooth ` rooms great ` fridge in room `starbucks in the lobby `parking was hard to find on sat night-oveflow parking across the street in public lot `fitness room was fully equipped and good size `pool was large `close to the market downtown london `ask for tourism tax to be removed as we live in the area...

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Thank Lryu

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about DoubleTree by Hilton Hotel London Ontario

Address: 300 King Street, London, Ontario N6B1S2, Canada (Formerly Hilton London Ontario)
Region: Canada > Ontario > London > Central London
Price Range: ₹ 7,786 - ₹ 11,628 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel London Ontario 3.5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity and Expedia so you can book your DoubleTree by Hilton Hotel London Ontario reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Ontario Hotel London
London Hilton
DoubleTree By Hilton Hotel London Ontario
Hotel Style:
#17 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London Ontario staff and other travellers.
5 questions
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4 months ago
Ancaster, Canada
6 months ago
8 months ago
8 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel London Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the north side of the building if you are wanting a good night somewhat quiet sleep.”
 of 5 bubbles trudyb665, 13 Feb 2017 | Read review
“Private Access rooms are very quiet.”
  • Large and yet cosy! Beautiful room with beautiful view.
 of 5 bubbles JCCalvert, 13 Feb 2017 | Read review
“The higher up the better the view. Try to get breakfast included.”
 of 5 bubbles stutchdes52, 25 Jan 2017 | Read review
“Use the HHonours app to pick your room.”
 of 5 bubbles Laurachit21, 20 Dec 2016 | Read review
“Avoid rooms with adjoining doors, you can literally hear and understand every word people say, which means they can do the same for you too”
 of 5 bubbles Everydays_a_h0liday, 24 Oct 2016 | Read review
5 of 5