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All reviewsturkey sausagemorrissey housejunior suitecovered parkingyogurtdundas streetgold memberunderground parkinghockey playerscomplimentary breakfastfront desk staffunderground lotbudweiser gardensbed was comfortablecheck in was quickwould stay againa lot of noise
Did a last minute booking to stay overnight here. The carpet right off of the elevator was noticeably dirty with stains. The king suite with pull out sofa is ok but the bathroom could use some updating.
Breakfast in the morning has kids' favorite pancakes...More
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 25 July 2017
Thank you for your review. We value your feedback and will work on your suggestions to make our guest experience better. We hope you will provide us another opportunity to serve you better on your next trip to London.
I arrived at about 11am (check in at 3pm) and they let me park my car in their underground lot until my check in so I explored the city a little until check-in. At 3pm check-in I was a little worried because the front desk...More
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 11 July 2017
Thank you for the amazing review! We are so happy you enjoyed your stay with us and were able to take advantage of all the great places in the downtown area. We hope to welcome you back again on your next trip to...More
Stayed here overnight on business. WiFi stopped working sometime overnight and was not working in the morning. Hotel staff dismissed it with a shrug and did nothing whatsoever to address this. Since I was there for business, not having WiFi access was a major problem....More
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 30 June 2017
Thank you for your review. I sincerely apologize that your stay did not meet our expectations. This is definitely not up to our normal standards. Our WIFI is above the hotel standard for speed, so this is definitely out of the ordinary. We...More
Room was small, and furniture showed ware. Hallways were hot as hell. However, beds were comfortable, and room was clean. Cannot comment on breakfast, as we did not eat there. Not the best part of town either, and was glad I could park underground both...More
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 29 June 2017
Thank you for your review. We regret to hear that we were unable to exceed your expectations. We strive to offer a comfortable stay and we value your feedback. We are currently looking into upgrades to the hotel to offer a more hospitable...More
What do you say about a hotel where the room was small, the hotel completely without amenities (not even a vending machine), air-conditioner noisy, breakfast uninspiring, and where the parking was extra even though the extra charges were never mentioned? I suppose i could compliment...More
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 24 June 2017
Thank you for your review. We appreciate you taking the time to share with us your experience. We regret that your experience did not reflect what Holiday Inn Express London has to offer. We have vending machines on 4th, 6th, 8th Floors of...More
Response from Brittany F | Property representative |
Thank you for your inquiry. We do not have a pool onsite but we offer complimentary YMCA passes that is a 2 minute walk from the hotel. They offer two pools and a hot tub. Hope to see you in the near future.
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"Avoid hockey tournament weekends -- or ask for a higher floor room"