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Four Points Hotel and Suites Kingston

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Four Points Hotel and Suites Kingston
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615 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points Hotel and Suites Kingston
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Showing 573: English reviews
Kingston, Ontario, Canada
Reviewed 23 September 2015

Not sure what all the griping is about with this hotel, aside from the price, but then all hotels in Kingston are pricey in the prime season. On the negative side, the rooms are smallish and the room I got was right above the kitchen exhaust fan, but it wasn't overly noisy. The coffee supplied was not top quality to...

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Helpful?
Thank wyldbill
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear William F, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Andrew Holmes General Manager

Kitchener, Canada
Reviewed 22 September 2015

The hotel is very close to the waterfront and our room had great views of the waterfront and parts of the city. Room had a couch, office desk, tv, refridgerator and then a separate room with a bed, chair and TV, so very spacious. They stored our bicycles in a secure location. Parking is not included but there is a...

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Helpful?
Thank Post11
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Post11, I'm very sorry for the slow service that you received in our restaurant. We will use your feedback to foster improvement. It was kind of your to note our great location and accommodations. Thank you for staying with us and I hope that you will consider a return visit. Best, Andrew Holmes General Manager

Syracuse, New York
Reviewed 21 September 2015

The hotel restaurant had a great breakfast and the service was very fast... there were very few people in there and we did not understand why..we did not eat dinner there, so not sure about that...we usually stay at the Delta or Holiday Inn because they are waterfront, but neither had rooms available so we went to the 4 Points...

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Helpful?
Thank orangeallin
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear orangeallin, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit....

Reviewed 18 September 2015 via mobile

Big bathroom and super comfy beds! The hotel was modern and had access to a great restaurant. There was a pool and hot tub along with a gym. The rooms were nicely decorated. The staff was very kind to us and room service was amazing (I recommend the nachos and garlic bread with cheese)! Great hotel, highly recommended!

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Helpful?
Thank Sarah A
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Sarah A, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank...

Reviewed 15 September 2015

excellent service, very professional and friendly staff. Great food at the hotel, especially breakfast and surrounding area. Great location for night life and shopping, all with in walking distance. Would definitely stay there again and recommend to friends.

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Helpful?
Thank Dwight T
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Dwight T, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Andrew...

Mississauga, Canada
Reviewed 7 September 2015

We had a nice one night stay on Labour Day weekend. Fast and efficient check in by Ed (Ed was very friendly and helpful -- he's a good ambassador for the hotel). This hotel is in a great location, right in the downtown core, close to everything. We were a little concerned abut our stay, based on some of the...

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Helpful?
Thank Traveller-BL
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Brian L, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, location convenient and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Andrew Holmes General Manager

Ottawa, Canada
Reviewed 4 September 2015

My wife and I enjoy an annual trip to Kingston and always stay at the Four Points. The staff is welcoming and incredibly helpful. The rooms are spacious, clean and we love that the rooms have balconies. The location is ideal for exploring this quaint town, only steps away from the waterfront, city center, restaurants and bars, it is also...

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Helpful?
1Thank PoochPony
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear PoochPony, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our modern rooms, great location and friendly service. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area. Best, Andrew Holmes General Manager

Penetanguishene, Canada
Reviewed 2 September 2015

The hotel is in an ideal location to explore Kingston centre by foot. Great restaurants and shopping nearby as well as waterfront. Generally, the hotel was clean, especially the rooms, however the entry from the garage and street doors were filthy. Some wear and tear showing in lobby furniture and chair in our room 711. We were using points to...

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Helpful?
Thank Janet B
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Janet B, I appreciate you noting the cleanliness of our accommodations and our great location. Our hotel is undergoing a full renovation in early 2016. We hope that you will return to see our updates. Thank you for your attention to reviewing our hotel. Sincerely, Andrew Holmes General Manager

Ontario
Reviewed 30 August 2015 via mobile

Great little hotel right beside the market square an a block from the water. Well appointed rooms with nice views, fridge an microwave. I forgot my toiletry bag an the front desk manager sorted me right out. The staff here are very friendly, including the housekeeping staff. Highly recommend!

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Helpful?
Thank ValyaR49
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear ValyaR49, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Andrew Holmes General Manager

London, Canada
Reviewed 29 August 2015

Right at the heart of everything. We were on the 8th floor and had a decent view of the water. The room was clean, good channel selection, friendly and helpful staff. We had breakfast at the restaurant each morning and it was yummy (my fiancé said it was the best French toast he has ever had). Unfortunately we had to...

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Helpful?
Thank Sara H
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Sara H, We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Reflections like yours allow us to improve our guest experience. We look forward to seeing you again soon! Best, Andrew Holmes General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points by Sheraton Kingston offers guests a hotel with a great view of Kingston and Lake Ontario. We have 171 guest rooms and suites located close to 1000 Islands and Queen's University. ... more   less 

Additional Information about Four Points Hotel and Suites Kingston

Address: 285 King St E, Kingston, Ontario K7L 3B1, Canada
Region: Canada > Ontario > Kingston
Price Range: ₹ 7,439 - ₹ 13,994 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points Hotel and Suites Kingston 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
4 Points Hotel And Suites Kingston
Four Points Hotel Kingston
Four Points Kingston
Kingston Four Points
Four Points Hotel And Suites Kingston Ontario, Canada
Hotel Style:
#9 Business Hotel in Kingston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points Hotel and Suites Kingston staff and other travellers.
4 questions
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Penetang
over a year ago
Toronto, Canada
10 months ago
Midland, Michigan, United States
Muscat Governorate, Oman
over a year ago

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Questions? Get answers from Four Points Hotel and Suites Kingston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Become a Starwood Preferred Guest and book using that rate to get higher room with microwave and fridge.”
 of 5 bubbles 746maraw, 13 Jan 2017 | Read review
“Corner room away from everyone helps.”
 of 5 bubbles OntarioGirl19, 9 Jan 2017 | Read review
“I had a suite, so I'm not sure what the other rooms are like.”
 of 5 bubbles Vacationer068, 4 Nov 2016 | Read review
“714 is right across from elevator and ice machine”
 of 5 bubbles chevy_camaro9, 11 Sep 2016 | Read review
“ask for a high room floor overlooking the harbour.”
 of 5 bubbles jimf816, 3 Aug 2016 | Read review
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