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Visitors Inn

236 reviews
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Traveller (21)
Room & Suite (23)
Pool & Beach (6)
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Overview
  • Excellent46%
  • Very good38%
  • Average11%
  • Poor2%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (236)Write a Review
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All reviewsmcmaster universityhot tub and saunanice poolsmall kitchenettecontinental breakfastroom was cleanon site restaurantbusy streetcomfortable hotelexercise roombar fridgerestaurant staffsitting areaconvenient locationnext morningbed and pillowstim hortons
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11 - 15 of 228 reviews
Reviewed 9 August 2017 via mobile

Everything from the parking lot to the pool to the hallways and rooms was well-maintained. Bed and pillows very comfy. New shower was lovely. You need a car if you want to get around from here. Only issue: noise from very busy highway and busy...More

Thank Brenda C
Response from EricRT, General Manager at Visitors InnResponded 10 August 2017

Thank you for your review, your feedback is important to us.

Reviewed 12 June 2017

This hotel is a well looked after modern hotel. The rooms were spotless and the bed was massive (very comfortable). Breakfast was not included, but there was a restaurant in the hotel and we partook in the breakfasts which we found to be perfectly adequate...More

Thank markyand
Response from EricRT, General Manager at Visitors InnResponded 13 June 2017

Thank you for your review, we hope to see you again. Hamilton one-way streets are a pain to navigate, but our staff would be more than happy to help on your next stay.

Reviewed 8 June 2017

After having stayed elsewhere for the past three years, I finally decided to give the Visitors' Inn a try and am glad I did. The room was clean and comfortable, quite roomy and what was important, quiet. The staff was very helpful and we enjoyed...More

Thank Jean H K
Response from EricRT, General Manager at Visitors InnResponded 9 June 2017

Thank you for your review and positive comments, we appreciate the feedback. We are happy that you finally decided to give us a chance. We hope to welcome you back again.

Reviewed 24 May 2017

The room was fine. Paid with debit as it is our way however the hotel still charged over $500.00 to our credit card. If we had not checked our statement closely we would have been out the five hundred. The manager claims innocence but if...More

Thank John N
Response from EricRT, General Manager at Visitors InnResponded 25 May 2017

Thank you for your review. As we have already explained to you, the credit card that you had provided for your reservation had been PRE-AUTHORIZED for the amount of the stay. That pre-authorization, which is simply a "hold on you card", gets automatically released. Your...More

Reviewed 24 May 2017

My daughter had to attend a job interview in Hamilton. I booked this hotel for her online. She was very pleased with my choice. The staff were very nice to her. The hotel and her room were very clean and comfortable. She had a long...More

Thank Julie T
Response from EricRT, General Manager at Visitors InnResponded 25 May 2017

Thank you for sharing your positive experience and submitting this review. We are very happy that the stay was comfortable, and enjoyable.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Room Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$ 123 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
Details
Price range
US$ 123 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
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Traveller (21)
Room & Suite (23)
Pool & Beach (6)
Questions & Answers
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occams-razor
13 December 2017|
Answer
Response from EricRT | Property representative |
The Kitchenette rooms (King Studio, or Queen Studio) and the Family Suites come with kitchenettes. All standard rooms have coffee makers and fridges, but not kitchens.
0
Votes
Elaine W
16 February 2017|
AnswerShow all 2 answers
Response from EricRT | Property representative |
Sorry, but we do not allow pets.
0
Votes
gordonmartin5
8 October 2016|
AnswerShow all 2 answers
Response from Anabella2U | Reviewed this property |
The fruit salad was from a can. The breakfast would not be something I would think appropriate to pay for that is for sure!
0
Votes
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12
Room Tips
"Ask for a room that does not overlook the 403"
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"Lower level rooms have doors that open on rear parking lot."
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"Rooms closer to the elevators are closer to the pool"
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"Try to get a room at the front due to the presence of the highway at the back"
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